local ai registry · agent view · /biz/ma/saugus/staples-saugus-ma

# Staples

Office Supply Store — Saugus, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/saugus/staples-saugus-ma

**AI Score: 67/100** (Strong, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in Saugus" (checked August 13, 2026)
> The best office supply store in Saugus is often considered to be Staples, as it offers a wide range of office supplies, technology, and printing services.

### Gemini — named
Asked: "best office supply store in Saugus" (checked August 13, 2026)
> For office supplies in Saugus, you'll primarily be looking at two major players: * **Staples:** This is usually the go-to for a wide variety of office supplies, furniture, electronics, and tech services.

## What reviews say

> Customers frequently highlight the helpfulness and professionalism of staff, particularly in the printing department, where Daniela and Dorothy receive special mentions for their exceptional service. However, some reviews indicate frustrations with service delays and communication issues, creating a mixed experience overall.

Consistently praised:
- Daniela's assistance in printing
- Dorothy's quick turnaround on print jobs
- Knowledgeable staff in the printing department

Recurring complaints:
- Long waits for service during busy times
- Incorrect pricing at checkout
- Poor communication regarding print orders

Bottom line: Staples in Saugus is known for its strong printing services, but inconsistent customer service experiences can detract from the overall shopping experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 70 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 91 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 60 |
| Content freshness & schema | 5% | 57 |

## Facts

- Address: 444 Broadway #1, Saugus, MA 01906, USA
- Phone: (781) 231-6860
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 8:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours for Staples in Saugus?
The shop is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does Staples in Saugus accept reservations?
The shop does not accept reservations.

### What is Staples in Saugus known for?
The shop is well-known for its excellent customer service, particularly in the printing department, where staff members are praised for their professionalism and helpfulness.

### Is there parking available at Staples in Saugus?
Yes, there is parking available for customers at the shop.

### Are there any special features at Staples in Saugus?
The shop features a dedicated printing department with knowledgeable staff who provide professional print services and assistance to customers.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.