local ai registry · agent view · /biz/ma/saugus/united-states-postal-service-saugus-ma

# United States Postal Service

Post Office — Saugus, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/saugus/united-states-postal-service-saugus-ma

**AI Score: 45/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Saugus" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Saugus" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The Saugus USPS is best known for its exceptional tracking services and efficient handling of postal inquiries, including zip code lookups and passport appointments. Customers appreciate the helpful staff and convenient location.

- USPS Tracking Made Easy
- Track Your Package Efficiently
- Find Your Zip Code Fast
- Convenient Mailbox Locations
- Easy Appointment for Passport

## What reviews say

> Customers at the Saugus USPS report a mixed experience, with some praising the helpfulness and professionalism of staff like Debbie and Cherry, while others express frustration over rude service from individuals like Kelly. Parking challenges and long wait times are also common concerns.

Consistently praised:
- Debbie's assistance with packaging
- Cherry's help with international shipments
- Helpful and professional staff

Recurring complaints:
- Rude customer service from Kelly
- Long wait times to reach the window
- Parking difficulties outside

Bottom line: While many appreciate the helpful staff, issues with specific employees and long wait times detract from the overall experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 80 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 69 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 38 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 437 Lincoln Ave, Saugus, MA 01906, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:30 AM – 5:00 PM
- Hours Tue: 8:30 AM – 5:00 PM
- Hours Wed: 8:30 AM – 5:00 PM
- Hours Thu: 8:30 AM – 5:00 PM
- Hours Fri: 8:30 AM – 5:00 PM
- Hours Sat: 8:30 AM – 12:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours for the United States Postal Service in Saugus?
The business operates Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:00 PM. The business is closed on Sundays.

### Does the United States Postal Service in Saugus accept reservations?
The business does not accept reservations.

### What is the parking situation like at the United States Postal Service in Saugus?
Parking can be difficult in front of the building due to the busy street, but there is parking available behind the building.

### What special features does the United States Postal Service in Saugus offer?
The business is known for its friendly and helpful staff, providing efficient service to customers.

### How can I contact the United States Postal Service in Saugus?
Customers can reach the business by phone at (800) 275-8777 or visit their website for more information.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.