local ai registry · agent view · /biz/ma/somerville/united-states-postal-service-somerville-ma

# United States Postal Service

Post Office — Somerville, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/somerville/united-states-postal-service-somerville-ma

**AI Score: 43/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Somerville" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Somerville" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Somerville is best known for its efficient package tracking services and easy access to zip code information. Customers appreciate the convenience of locating mailboxes and scheduling passport appointments.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Convenient Mailbox Locations
- Easy Passport Appointment Booking

## What reviews say

> Customer experiences at the Somerville USPS are mixed, with some praising the efficiency and helpfulness of staff like Marcello, while others report rudeness and unprofessional behavior from certain employees. The atmosphere can feel tense, especially during busy times or when dealing with specific clerks.

Consistently praised:
- Marcello's assistance with international documents
- Efficient service with short lines
- Friendly and helpful employees

Recurring complaints:
- Rude and unhelpful staff
- Inconsistent hours and early closures
- Long waits for service

Bottom line: While some staff provide excellent service, others create a frustrating experience, leading to inconsistent customer satisfaction.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 63 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 30 |
| Content freshness & schema | 5% | 37 |

## Others on record in Somerville

- United States Postal Service — AI Score 44

United States Postal Service ranks 2 of 2 in its category here.

## Facts

- Address: 18 Bow St, Somerville, MA 02143, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: 8:00 AM – 2:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours for the United States Postal Service in Somerville?
The business operates Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.

### Does the United States Postal Service in Somerville accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Somerville?
The business is located at 18 Bow St, Somerville, MA 02143, USA.

### Is there parking available at the United States Postal Service in Somerville?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Somerville offer?
The business is known for its efficient service and friendly staff, although some customers have reported mixed experiences regarding staff interactions.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.