local ai registry · agent view · /biz/ma/waltham/staples-waltham-ma

# Staples

Office Supply Store — Waltham, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/waltham/staples-waltham-ma

**AI Score: 56/100** (Fair, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 3 of 3)

### ChatGPT — named
Asked: "best office supply store in Waltham" (checked August 13, 2026)
> One of the best office supply stores in Waltham is Staples.

### Perplexity — named
Asked: "best office supply store in Waltham" (checked August 14, 2026)
> Completed 2 steps The UPS Store 5.0 The UPS Store 3.7 Staples 4.0 Staples 4.1 The Paper Store 4.4 Swartz Ace Hardware 4.4 The Paper Mouse 5.0 Staples Print & Marketing Services 4.7 Nickerson & Hills Paint & Hardware 4.8 iD art Graphics Shop 4.8 The UPS Store 3

### Gemini — named
Asked: "best office supply store in Waltham" (checked August 13, 2026)
> Here's a breakdown to help you decide: For a Wide Selection and General Office Needs (and often good deals): * Staples: This is the most prominent office supply store in Waltham.

## What reviews say

> Customers report a frustrating experience at this Staples location, often citing unhelpful staff and long waits.

Recurring complaints:
- Long waits and unresponsive staff
- Staff members distracted by phones
- Poor handling of package drop-offs

Bottom line: This Staples location struggles with staff training and customer service, despite a few standout employees.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 35 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 86 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 56 |
| Content freshness & schema | 5% | 57 |

## Facts

- Address: 800 Lexington St, Waltham, MA 02452, USA
- Phone: (781) 899-4943
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 9:00 AM – 8:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of the shop?
The shop is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does the shop accept reservations?
The shop does not accept reservations.

### What is the shop known for?
The shop is known for providing a wide range of office supplies and printing services, although customer experiences with service quality can vary.

### Is there parking available at the shop?
Yes, there is parking available at the shop for customers.

### Are there any special features or services offered by the shop?
The shop offers printing services and assistance with Amazon returns, although customer service experiences may vary.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.