local ai registry · agent view · /biz/ma/woburn/w-b-mason-woburn-ma

# W.B. Mason

Office Equipment Supplier — Woburn, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/woburn/w-b-mason-woburn-ma

**AI Score: 20/100** (Weak, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best office equipment supplier in Woburn" (checked August 13, 2026)
> ChatGPT answered with other businesses; W.B. Mason was not mentioned.

### Gemini — not named
Asked: "best office equipment supplier in Woburn" (checked August 13, 2026)
> Gemini answered with other businesses; W.B. Mason was not mentioned.

## Known for

W.B. Mason is best known for being a reliable supplier of office supplies, particularly excelling in providing essential products like binders and markers. However, customer service experiences vary significantly.

- Suppliers for Office Supplies

## What reviews say

> Customer experiences at W.B. Mason vary significantly, with some praising the responsiveness of representatives like Mia DiSeglio, while others express frustration over poor communication and delivery issues. Many reviewers report difficulties in getting timely responses, leading to dissatisfaction.

Consistently praised:
- Mia DiSeglio's responsiveness
- Excellent customer service
- Great delivery service

Recurring complaints:
- Long delays in delivery and pickup
- Poor communication from staff
- Inaccurate store description (not a retail location)

Bottom line: W.B. Mason is marked by inconsistent service, with commendable representatives like Mia DiSeglio contrasted by widespread complaints about communication and delivery failures.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 17 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | — |
| Content freshness & schema | 5% | 32 |

## Others on record in Woburn

- Copy-Pro — AI Score 25

W.B. Mason ranks 2 of 2 in its category here.

## Facts

- Address: 6 Industrial Pkwy, Woburn, MA 01801, USA
- Phone: (888) 926-2766
- Website: wbmason.com
- Hours Mon: 8:00 AM – 6:00 PM
- Hours Tue: 8:00 AM – 6:00 PM
- Hours Wed: 8:00 AM – 6:00 PM
- Hours Thu: 8:00 AM – 6:00 PM
- Hours Fri: 8:00 AM – 6:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours for W.B. Mason?
W.B. Mason is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturday and Sunday.

### Does W.B. Mason accept reservations?
The business does not accept reservations.

### What is W.B. Mason known for?
W.B. Mason is known for providing office equipment and supplies, although some customers have noted that this location primarily offers used furniture.

### Is there parking available at W.B. Mason?
Yes, there is parking available at the W.B. Mason location in Woburn.

### Does W.B. Mason offer online ordering?
No, W.B. Mason does not currently offer online ordering.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.