local ai registry · agent view · /biz/mi/novi/kroger-michigan-division-office-novi-mi

# Kroger Michigan Division Office

Corporate Office — Novi, Michigan. Registry entry: https://localairegistry.com/biz/mi/novi/kroger-michigan-division-office-novi-mi

**AI Score: 23/100** (Poor, verified September 2, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 1)

### ChatGPT — not named
Asked: "best corporate office in Novi" (checked September 2, 2026)
> ChatGPT answered with other businesses; Kroger Michigan Division Office was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini: no answer on record
We have no answer from Gemini to show.

## Known for

Kroger's Michigan Division Office is primarily recognized for its grocery offerings, but customer feedback reveals ongoing issues with stock availability and management practices that detract from the shopping experience.

- Grocery Options Nearby
- Closest Supermarkets

## What reviews say

> Reviewers express significant dissatisfaction with the Kroger Michigan Division Office, citing issues with store cleanliness, stock availability, and unprofessional management. Many feel frustrated by poor customer service experiences and a lack of accountability from staff, leading to a negative shopping atmosphere.

Recurring complaints:
- Stores reported as dirty and poorly managed
- Frequent stock shortages on basic items
- Unresponsive or rude management
- Long wait times for customer service
- Inconsistent pricing and poor quality of products

Bottom line: The Kroger Michigan Division Office is criticized for poor management and frequent stock issues, leading customers to seek alternatives.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 56 |
| Backlink & citation authority | 8% | 69 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 27 |
| Content freshness & schema | 5% | — |

## Facts

- Address: 40399 Grand River Ave #110, Novi, MI 48375, USA
- Phone: (248) 536-1500
- Website: kroger.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours and which days are they closed?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturday and Sunday.

### What is the address of the business?
The business is located at 40399 Grand River Ave #110, Novi, MI 48375, USA.

### How can customers get in touch with the business and arrange a visit?
Customers can contact the business by phone at (248) 536-1500 or visit their website at https://www.kroger.com/.

### What do customers consistently mention in their reviews?
Customers frequently express concerns about poor management, cleanliness issues, and product availability at various Kroger locations.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.