# UNC Kittner Eye Center, Chapel Hill NC: Reviews Source: Local AI Registry, https://localairegistry.com/biz/nc/chapel-hill/unc-kittner-eye-center-chapel-hill-nc. Free to reuse with a link back. By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-11-01. Canonical: https://localairegistry.com/biz/nc/chapel-hill/unc-kittner-eye-center-chapel-hill-nc ## Photos - ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu76w20av5oqi8orccxs0l%2F0.jpg) - ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu76w20av5oqi8orccxs0l%2F1.jpg) - ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu76w20av5oqi8orccxs0l%2F2.jpg) - ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrnu76w20av5oqi8orccxs0l%2F3.png) ## In short UNC Kittner Eye Center is an eye care center in Chapel Hill, NC. Its AI Score is 35 of 100, which is poor. What each mark on this page means: https://localairegistry.com/methodology#marks ## Key facts | Fact | Value | | --- | --- | | Type | Eye care center | | Address | 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517, USA | | Hours | Mon to Fri 8 AM to 5 PM · Closed Sat to Sun | | Phone | (984) 974-2020 | | Rating | 2.7 across 157 reviews on Google | | Quietest time | Friday | | Updated | November 1, 2026 | ## All the details Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from. | Group | Fact | Value | Mark | Evidence | | --- | --- | --- | --- | --- | | Location info | Address | 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517, USA | Confirmed | Google Business Profile | | Location info | Description | 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517 | Confirmed | Google Business Profile | | Location info | Hours | Mon to Fri 8:00 AM to 5:00 PM · Sat to Sun Closed | Confirmed | Google Business Profile | | Location info | Name | UNC Kittner Eye Center | Confirmed | Google Business Profile | | Location info | Phone | (984) 974-2020 | Confirmed | Google Business Profile | | Hours | Monday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile | | Hours | Tuesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile | | Hours | Wednesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile | | Hours | Thursday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile | | Hours | Friday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile | | Hours | Saturday | Closed | Confirmed | Google Business Profile | | Hours | Sunday | Closed | Confirmed | Google Business Profile | | Services | Service | Cataract surgery | AI guess | | | Services | Service | Contact lens fitting | AI guess | | | Services | Service | Eye exams | AI guess | | | Services | Service | Glaucoma treatment | AI guess | | | Services | Service | Prescription glasses | AI guess | | | Team | Chapel Hill, NC | | Confirmed | Google Business Profile | | Links | Website | https://www.unchealth.org/care-services/locations/unc-kittner-eye-center-carolina-crossing | Confirmed | Google Business Profile | ## Services and prices Add your services so AI can say what you offer ### Known for Share your review link so AI can say what you're known for ## The team 1 person is named on this page. ### Chapel Hill, NC | Field | Value | Mark | Evidence | | --- | --- | --- | --- | ## Visiting UNC Kittner Address: 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517, USA. Phone: (984) 974-2020. Hours: Mon to Fri 8 AM to 5 PM · Closed Sat to Sun. (Confirmed, Google Business Profile.) ### When to go Quietest day: Friday. Busiest day: Tuesday. From the popular times on its Google listing. ### Parking and getting in Add your parking so AI can tell people where to park Add how to find your door so AI can walk people in ### Nearby | Place | Type | Distance | | --- | --- | --- | | NC 54 at Falconbridge Rd (WB) | Bus stop | 1 min walk | | NC 54 at Falconbridge Rd | Transit station | 2 min walk | | NC 54 at Falconbridge Rd (EB) | Bus stop | 2 min walk | | Hardee's | Fast food restaurant | 3 min walk | | Circle K | Convenience store | 3 min walk | | Nantucket Grill | American restaurant | 3 min walk | ## Reputation 2.7 average across 157 reviews: Google 157. (Confirmed, read July 16, 2026.) Patients often face significant delays and scheduling problems, making timely care a major concern at this eye center. (AI guess, from 157 reviews.) ### What people like - D. ### What people do not like - Long wait times - Frequent appointment cancellations - Poor communication from staff - Difficulty reaching staff by phone ### Press Add a press story so AI can say who's written about you ### Awards Add an award so AI can name it ### Directories Get listed in directories so AI can tell you're real ## Questions people ask ### is there a socials account worth following ### what else is on Nelson around this place? ### Booking here, how does it work? ### medical staff at UNC Kittner, or is it techs? ### parking at UNC Kittner, where does everyone put the car? ### anything people actually moan about here? ### torn between this place and Chapel Hill Ophthalmology? ### best eye care center in Chapel Hill ### the good stuff about UNC Kittner, what is it? ### people keep recommending UNC Kittner, what for? ### services here, what do people go in for? ### quietest day to hit UNC Kittner? ### can I ask for numbing at UNC Kittner without it being weird? ### Ballpark for a visit to an eye doctor in Chapel Hill? ### anyone tell me what a consult here involves ### do they shut Saturdays ### Are the hours on Google right for UNC Kittner in Chapel Hill? ## What AI gets wrong about UNC Kittner We ask ChatGPT, Perplexity and Gemini about UNC Kittner. These are the answers that don’t match this page. ChatGPT and Perplexity, read by Local AI Registry on Jul 20, 2026. Gemini, read by Local AI Registry on Jul 16, 2026. | Fact | What AI says | What this page says | | --- | --- | --- | | Address | Perplexity, read by Local AI Registry on Jul 20, 2026: 9 The Eye Center | 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517, USA | ## The AI Score: 35 of 100 It measures how likely AI engines are to recommend a business, and how accurately. Chapel Hill eye care centers run 25 to 63. Fair starts at 45, good at 65. UNC Kittner scores 35, below the Chapel Hill average of 45. The same method scores every business on the registry. | Signal | Weight | Score | What it measures | UNC Kittner | | --- | --- | --- | --- | --- | | Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor | | Off-property attestation | 20 | 42 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor | | AI visibility | 14 | 67 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good | | Reviews & response | 12 | 65 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good | | Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good | | Google Business Profile | 8 | 84 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good | | Speed & mobile | 7 | 48 | Core Web Vitals at the 75th percentile, on a real phone. | Fair | | Content freshness & schema | 5 | 60 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair | Full method: https://localairegistry.com/methodology How AI decides what to say about an eye care center: https://localairegistry.com/methodology#how-ai-decides-eye-surgery. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-eye-surgery ## Entity map Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other. | Entity | Type | ID on this page | Same as | Relationship to UNC Kittner | | --- | --- | --- | --- | --- | | UNC Kittner Eye Center | MedicalBusiness | #business | https://www.unchealth.org/care-services/locations/unc-kittner-eye-center-carolina-crossing | Subject of this page | | Chapel Hill, NC | Person | #team-chapel-hill | | | | Chapel Hill, North Carolina | City | #city | | City UNC Kittner is in | | Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page | | Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page | ## Topical map Where this page sits in the registry. It's one profile among the eye care centers in Chapel Hill, linked to the lists and towns around it. ### Lists - Best eye care centers in Chapel Hill: https://localairegistry.com/leaderboards/nc/chapel-hill/eye-care-center - Best businesses in Chapel Hill: https://localairegistry.com/leaderboards/nc/chapel-hill ### Nearby - /raleigh: https://localairegistry.com/leaderboards/nc/raleigh - /durham: https://localairegistry.com/leaderboards/nc/durham - /greensboro: https://localairegistry.com/leaderboards/nc/greensboro ### Every list - Every leaderboard in North Carolina: https://localairegistry.com/leaderboards/nc ## References ### Sources cited - [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJVV-BTu7CrIkRyf2nv0k8tAs (accessed Jul 16, 2026) - [2] AI engine output: ChatGPT and Perplexity, read by Local AI Registry on Jul 20, 2026; Gemini, read by Local AI Registry on Jul 16, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)