local ai registry · agent view · /biz/nc/chapel-hill/unc-kittner-eye-center-chapel-hill-nc

# UNC Kittner Eye Center

Eye Care Center — Chapel Hill, North Carolina. Registry entry: https://localairegistry.com/biz/nc/chapel-hill/unc-kittner-eye-center-chapel-hill-nc

**AI Score: 35/100** (Needs attention, verified July 20, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 3)

### ChatGPT — not named
Asked: "best eye care center in Chapel Hill" (checked July 20, 2026)
> ChatGPT answered with other businesses; UNC Kittner Eye Center was not mentioned.

### Perplexity — named
Asked: "best eye care center in Chapel Hill" (checked July 20, 2026)
> Completed 2 steps eyecarecenter 4.6 eyecarecenter 4.6 UNC Kittner Eye Center 2.7 Chapel Hill Eyecare 4.9 The Eye Center Durham 4.8 Academy Eye Associates - Chapel Hill 4.8 Chapel Hill Ophthalmology Clinic, PA 3.3 MyEyeDr.

### Gemini — named
Asked: "best eye care center in Chapel Hill" (checked July 16, 2026)
> …by their primary strengths: 1. **For Comprehensive & Specialized Medical/Surgical Eye Care (Academic Center):** * **UNC Kittner Eye Center (part of UNC Health Care)** * **Why it's often considered "best" for complex needs:** As an academic medical center,…

## What reviews say

> Reviews highlight a frustrating experience at UNC Kittner Eye Center, with long wait times and scheduling issues dominating feedback. Some patients reported feeling neglected during their visits, while others appreciated specific staff members like D. Clark for professionalism. Overall, the atmosphere appears chaotic and disorganized.

Consistently praised:
- D. Clark's professionalism
- Nurse's pleasant demeanor
- Kirstynn's helpfulness

Recurring complaints:
- Long wait times
- Frequent appointment cancellations
- Poor communication from staff
- Difficulty reaching staff by phone

Bottom line: Patients often face significant delays and scheduling problems, making timely care a major concern at this eye center.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 67 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 48 |
| Content freshness & schema | 5% | 60 |

## Others on record in Chapel Hill

- Chapel Hill Ophthalmology Clinic, PA — AI Score 63
- John H. Wood, MD — AI Score 51
- Dr. Rachel A. Tesser, MD — AI Score 42
- Ray Fligman, COE, COT, LDO, FCLSA — AI Score 36

UNC Kittner Eye Center ranks 5 of 6 in its category here.

## Facts

- Address: 2226 Nelson Hwy Ste 220, Chapel Hill, NC 27517, USA
- Phone: (984) 974-2020
- Website: unchealth.org
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the hours of operation for UNC Kittner Eye Center?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does UNC Kittner Eye Center accept reservations?
The clinic does not accept reservations; patients are seen on a first-come, first-served basis.

### What is UNC Kittner Eye Center known for?
The clinic is known for providing specialized eye care services, including surgeries and treatments for various eye conditions.

### Is there parking available at UNC Kittner Eye Center?
Yes, there is parking available for patients at the clinic's location.

### What special features does UNC Kittner Eye Center offer?
The clinic offers a range of eye care services and is staffed by experienced professionals, although some patients have reported long wait times.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.