local ai registry · agent view · /biz/ny/kingston/northwell-health-primary-care-at-plaza-rd-kingston-kingston-ny

# Northwell Health Primary Care at Plaza Rd, Kingston

Home Health Care Service — Kingston, New York. Registry entry: https://localairegistry.com/biz/ny/kingston/northwell-health-primary-care-at-plaza-rd-kingston-kingston-ny

**AI Score: 22/100** (Poor, verified August 24, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best home health care service in Kingston" (checked August 24, 2026)
> ChatGPT answered with other businesses; Northwell Health Primary Care at Plaza Rd, Kingston was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best home health care service in Kingston" (checked August 24, 2026)
> Gemini answered with other businesses; Northwell Health Primary Care at Plaza Rd, Kingston was not mentioned.

## What reviews say

> Reviewers express frustration with long wait times and difficulty in reaching the office by phone. Many report feeling neglected, especially regarding medication refills and appointment scheduling. While some praise individual doctors for their care, the overall experience is marred by systemic issues.

Consistently praised:
- Dr. Isabell's attentive care
- Dr. Stephanie Carro-Kowalcyk's professionalism
- Nurse Jean's calming presence

Recurring complaints:
- Long hold times and unresponsive phone lines
- Poor communication regarding appointments
- Difficulty obtaining medication refills

Bottom line: Patients appreciate the care from specific doctors like Dr. Isabell but are frustrated by the office's scheduling and communication failures.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 71 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 10 |
| Content freshness & schema | 5% | — |

## Facts

- Address: 334 Plaza Rd, Kingston, NY 12401, USA
- Phone: (845) 338-0180
- Website: nuvancehealth.org
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 6:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 6:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Northwell Health Primary Care at Plaza Rd?
The clinic operates Monday, Wednesday, and Friday from 8:00 AM to 5:00 PM, Tuesday and Thursday from 8:00 AM to 6:00 PM, and is closed on Saturday and Sunday.

### Does Northwell Health Primary Care at Plaza Rd accept reservations?
The clinic does not accept reservations; patients are encouraged to walk in or call for inquiries.

### What is Northwell Health Primary Care at Plaza Rd known for?
The clinic is known for providing primary care services, although some patients have reported issues with communication and wait times.

### Is there parking available at Northwell Health Primary Care at Plaza Rd?
Yes, there is parking available at the clinic for patients visiting the facility.

### What special features does Northwell Health Primary Care at Plaza Rd offer?
The clinic offers primary care services, but patients have noted challenges with phone communication and medication refills, indicating a need for improved patient support.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.