local ai registry · agent view · /biz/oh/cleveland-heights/university-hospitals-urgent-care-cleveland-heights-the-ascent-cleveland-heights-oh

# University Hospitals Urgent Care Cleveland Heights - The Ascent

Urgent Care Center — Cleveland Heights, Ohio. Registry entry: https://localairegistry.com/biz/oh/cleveland-heights/university-hospitals-urgent-care-cleveland-heights-the-ascent-cleveland-heights-oh

**AI Score: 68/100** (Good, verified September 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best urgent care center in Cleveland Heights" (checked September 10, 2026)
> One of the highly-rated urgent care centers in Cleveland Heights is the "Cleveland Clinic Urgent Care." Another option is "University Hospitals Urgent Care." It's advisable to check reviews and possibly call ahead to confirm services and wait times.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best urgent care center in Cleveland Heights" (checked September 10, 2026)
> r in Cleveland Heights, along with what makes them stand out, to help you make an informed decision: Highly-Regarded Options (Generally well-reviewed and reliable): 1. University Hospitals Urgent Care (various locations, check the closest one): * Why they're…

## What reviews say

> Reviews reflect a mixed experience at University Hospitals Urgent Care Cleveland Heights, with some patients appreciating the friendly staff and quick service, while others report long waits and unhelpful interactions. Specific staff members like PA Robbins and Dr. Y. Robinson received positive mentions for their care, but complaints about rude treatment and inadequate evaluations are prevalent.

Consistently praised:
- PA Robbins' gentle and caring approach
- Dr. Y. Robinson's attentiveness
- Quick service for injuries like broken hands

Recurring complaints:
- Long waits despite having appointments
- Rude or unhelpful staff interactions
- Inadequate evaluations and treatment plans

Bottom line: The center is noted for quick service and friendly staff, but suffers from significant complaints about wait times and staff professionalism.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 98 |
| Backlink & citation authority | 8% | 59 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 12 |
| Content freshness & schema | 5% | 77 |

## Facts

- Address: 12301 Cedar Rd, Cleveland Heights, OH 44106, USA
- Phone: (216) 377-4750
- Website: uhurgentcare.org
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 8:00 AM – 8:00 PM
- Hours Sun: 8:00 AM – 8:00 PM

## Questions

### What happens at a first consultation?
During a first consultation at the clinic, patients can expect friendly and professional staff who provide thorough care and clear communication about their concerns.

### What should patients bring or expect on a first visit?
Patients should bring any necessary identification and insurance information, and they can expect to be seen relatively quickly by attentive medical staff.

### What do patients say about recovery and follow-up care?
Patients have reported receiving exceptional treatment and care during their visits, which contributes positively to their recovery experience.

### When is the clinic open, and which days are they closed?
The clinic is open every day from 8:00 AM to 8:00 PM and does not close on any specific days.

### How can patients get in touch and arrange a visit?
Patients can get in touch with the clinic by calling (216) 377-4750 or by visiting their website at https://www.uhurgentcare.org/locations/cleveland-heights-oh?location=4004&utm_source=rioseo&utm_medium=local&utm_content=clinic_link_4004 to register for an appointment online.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.