local ai registry · agent view · /biz/oh/cleveland/enbridge-gas-ohio-cleveland-oh

# Enbridge Gas Ohio

Oil & Natural Gas Company — Cleveland, Ohio. Registry entry: https://localairegistry.com/biz/oh/cleveland/enbridge-gas-ohio-cleveland-oh

**AI Score: 50/100** (Fair, verified August 24, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 3)

### ChatGPT — named
Asked: "best oil & natural gas company in Cleveland" (checked August 24, 2026)
> CommoVision Enbridge Gas Ohio — Best for Cleveland-area natural gas delivery A major regulated natural gas utility serving Cleveland and surrounding areas; it handles gas distribution, meters, infrastructure,

### Perplexity — not named
Asked: "best oil & natural gas company in Cleveland" (checked August 24, 2026)
> Perplexity answered with other businesses; Enbridge Gas Ohio was not mentioned.

### Gemini — not named
Asked: "best oil & natural gas company in Cleveland" (checked August 23, 2026)
> Gemini answered with other businesses; Enbridge Gas Ohio was not mentioned.

## Known for

Enbridge Gas Ohio is primarily recognized for its problematic online bill payment process, particularly following the transition from Dominion, which has left many customers frustrated and dissatisfied.

- Paying Your Dominion Bill

## What reviews say

> Customers express significant frustration with Enbridge Gas Ohio, citing issues with billing, customer service, and website functionality. Many reviewers describe their experiences as stressful and unsatisfactory, particularly when trying to resolve payment issues or receive timely service.

Recurring complaints:
- Website frequently malfunctions for bill payments
- Customer service unresponsive or unhelpful
- High and unexpected billing charges
- Technicians display aggressive behavior
- Long waits for service activation or repairs

Bottom line: Enbridge Gas Ohio faces widespread criticism for poor customer service and billing practices, leaving many customers feeling trapped and frustrated.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 33 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 49 |
| Content freshness & schema | 5% | 60 |

## Others on record in Cleveland

- Air BP Aviation Services — AI Score 23

Enbridge Gas Ohio ranks 1 of 2 in its category here.

## Facts

- Address: 1201 E 55th St, Cleveland, OH 44103, USA
- Phone: (800) 362-7557
- Website: enbridgegas.com
- Hours Mon: 7:00 AM – 7:00 PM
- Hours Tue: 7:00 AM – 7:00 PM
- Hours Wed: 7:00 AM – 7:00 PM
- Hours Thu: 7:00 AM – 7:00 PM
- Hours Fri: 7:00 AM – 7:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for Enbridge Gas Ohio?
Enbridge Gas Ohio operates Monday through Friday from 7:00 AM to 7:00 PM and is closed on Saturdays and Sundays.

### Does Enbridge Gas Ohio accept reservations?
The business does not accept reservations.

### What is the address of Enbridge Gas Ohio?
The business is located at 1201 E 55th St, Cleveland, OH 44103, USA.

### Is there parking available at Enbridge Gas Ohio?
Information regarding parking availability at Enbridge Gas Ohio is not specified.

### What is Enbridge Gas Ohio known for?
The business is known for providing oil and natural gas services, although customer reviews indicate significant dissatisfaction with their service quality.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.