local ai registry · agent view · /biz/oh/cleveland/maxpack-cleveland-oh

# MaxPack

Packaging Supply Store — Cleveland, Ohio. Registry entry: https://localairegistry.com/biz/oh/cleveland/maxpack-cleveland-oh

**AI Score: 26/100** (Poor, verified September 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best packaging supply store in Cleveland" (checked September 10, 2026)
> ChatGPT answered with other businesses; MaxPack was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best packaging supply store in Cleveland" (checked September 10, 2026)
> Gemini answered with other businesses; MaxPack was not mentioned.

## What reviews say

> Customers appreciate the efficient service and helpful staff at MaxPack, particularly noting the quick unloading process and the reliability of employees like Bob O. and George. The store is seen as a go-to for packaging supplies, with a strong emphasis on customer service.

Consistently praised:
- Quick unloading service
- Bob O.'s exceptional customer service
- George's helpfulness
- Wide selection of packaging supplies

Recurring complaints:
- Inability to enter the store
- Unresponsive phone and message system
- Closure of the warehouse portion

Bottom line: MaxPack is recognized for its reliable staff and efficient service, though recent changes have led to some customer dissatisfaction.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 35 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 81 |
| Backlink & citation authority | 8% | 56 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 67 |
| Content freshness & schema | 5% | 58 |

## Others on record in Cleveland

- PackagingSuppliesByMail — AI Score 27

MaxPack ranks 2 of 2 in its category here.

## Facts

- Address: 11760 Berea Rd, Cleveland, OH 44111, USA
- Phone: (216) 688-2300
- Website: maxpack.com
- Hours Mon: 8:30 AM – 4:00 PM
- Hours Tue: 8:30 AM – 4:00 PM
- Hours Wed: 8:30 AM – 4:00 PM
- Hours Thu: 8:30 AM – 4:00 PM
- Hours Fri: 8:30 AM – 1:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the shop's hours and which days are they closed?
The shop is open Monday through Thursday from 8:30 AM to 4:00 PM, and Friday from 8:30 AM to 1:00 PM. They are closed on Saturday and Sunday.

### What do shoppers most often mention buying at the shop?
Shoppers frequently mention buying bags and wrapping supplies at the shop.

### Where is the shop located and what is the address?
The shop is located at 11760 Berea Rd, Cleveland, OH 44111, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.