Erie Insurance: Columbus Office — agent view

local ai registry · agent view · /biz/oh/columbus/erie-insurance-columbus-office-columbus-oh
# Erie Insurance: Columbus Office

Corporate Campus — Columbus, Ohio. Registry entry: https://localairegistry.com/biz/oh/columbus/erie-insurance-columbus-office-columbus-oh

**AI Score: 24/100** (Poor, verified September 2, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 1)

### ChatGPT — not named
Asked: "best corporate campus in Columbus" (checked September 2, 2026)
> ChatGPT answered with other businesses; Erie Insurance: Columbus Office was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini: no answer on record
We have no answer from Gemini to show.

## What reviews say

> Reviewers express significant frustration with Erie Insurance's customer service, citing long delays in communication and unresponsiveness from adjusters like Andrew and Nicole. Many describe their experiences as unprofessional and chaotic, leading to feelings of being abandoned during critical claim processes.

Recurring complaints:
- Unresponsive adjusters like Andrew and Nicole
- Long delays in communication regarding claims
- Cancellation of policies without notice
- Frequent rate increases without justification
- Poor customer service and management

Bottom line: Erie Insurance's reputation suffers due to widespread complaints about poor communication and unprofessional service.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 38 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 68 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 67 |
| Speed & mobile | 7% | 24 |
| Content freshness & schema | 5% | 100 |

## Others on record in Columbus

- Central Ohio Transit Authority — AI Score 24
- Ebner Properties — AI Score 24
- Third Street Corporation — AI Score 21
- Express Corporate Headquarters DC1 — AI Score 21

Erie Insurance: Columbus Office ranks 3 of 6 in its category here.

## Facts

- Address: 445 Hutchinson Ave #350, Columbus, OH 43235, USA
- Phone: (614) 436-0224
- Website: erieinsurance.com

## Questions

### Where is Erie Insurance's Columbus office located?
The business is located at 445 Hutchinson Ave #350, Columbus, OH 43235, USA.

### How can customers get in touch with Erie Insurance's Columbus office?
Customers can reach the business by phone at (614) 436-0224 or visit their website at https://www.erieinsurance.com/contact-erie/locations/columbus for more information.

### What do customers consistently mention in their reviews about Erie Insurance?
Customers frequently mention poor communication, unprofessionalism, and issues with customer service, often expressing dissatisfaction with the handling of claims and policy management.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.
Human view