local ai registry · agent view · /biz/oh/highland-heights/discount-drug-mart-highland-heights-oh

# Discount Drug Mart

Pharmacy — Highland Heights, Ohio. Registry entry: https://localairegistry.com/biz/oh/highland-heights/discount-drug-mart-highland-heights-oh

**AI Score: 26/100** (Poor, verified September 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best pharmacy in Highland Heights" (checked September 10, 2026)
> ChatGPT answered with other businesses; Discount Drug Mart was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best pharmacy in Highland Heights" (checked September 10, 2026)
> Gemini answered with other businesses; Discount Drug Mart was not mentioned.

## Known for

Discount Drug Mart is primarily recognized for its pharmacy services, particularly its weekly deals on medications. However, customer feedback highlights significant issues with pharmacy staff attitudes and service reliability.

- Weekly Pharmacy Deals

## What reviews say

> Customers often report a frustrating experience at Discount Drug Mart, particularly with the pharmacy staff, who are described as rude and unhelpful. Many express dissatisfaction with the service and accountability of the pharmacy, leading to a negative overall impression despite the store's variety of products.

Consistently praised:
- Good selection of items
- Open early and close late
- Helpful employees like Bertha

Recurring complaints:
- Rude pharmacy staff
- Long waits for prescriptions
- Poor customer service experiences

Bottom line: While Discount Drug Mart offers a wide selection, the pharmacy's customer service issues, particularly with staff like Leslie, detract significantly from the shopping experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 86 |
| Backlink & citation authority | 8% | 61 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 51 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 765 Alpha Dr, Highland Heights, OH 44143, USA
- Phone: (440) 684-1142
- Website: discount-drugmart.com
- Hours Mon: 8:00 AM – 10:00 PM
- Hours Tue: 8:00 AM – 10:00 PM
- Hours Wed: 8:00 AM – 10:00 PM
- Hours Thu: 8:00 AM – 10:00 PM
- Hours Fri: 8:00 AM – 10:00 PM
- Hours Sat: 8:00 AM – 10:00 PM
- Hours Sun: 9:00 AM – 9:00 PM

## Questions

### What are the business hours and which days are they closed?
The business is open Monday to Saturday from 8:00 AM to 10:00 PM and on Sunday from 9:00 AM to 9:00 PM. They are open every day of the week.

### Where is the business located and what is the address?
The business is located at 765 Alpha Dr, Highland Heights, OH 44143, USA.

### How can customers get in touch with the business and arrange a visit?
Customers can contact the business by phone at (440) 684-1142 or visit their website at http://www.discount-drugmart.com/.

### What do customers consistently mention in their reviews about the business?
Customers often mention the good selection of items and the convenience of one-stop shopping, but there are also frequent complaints about the rude attitude of the pharmacy staff and customer service issues.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.