local ai registry · agent view · /biz/oh/independence/fedex-office-print-and-ship-center-independence-oh

# FedEx Office Print & Ship Center

Shipping And Mailing Service — Independence, Ohio. Registry entry: https://localairegistry.com/biz/oh/independence/fedex-office-print-and-ship-center-independence-oh

**AI Score: 67/100** (Good, verified September 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Independence" (checked September 10, 2026)
> ChatGPT answered with other businesses; FedEx Office Print & Ship Center was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best shipping and mailing service in Independence" (checked September 10, 2026)
> FedEx * Locations: * FedEx Office Print & Ship Centers: Several locations in and around Independence (e.g., typically found near major shopping centers or business districts).

## Known for

FedEx Office Print & Ship Center in Independence is best known for its efficient packaging services and quality banner printing, with a reputation for friendly staff and quick service.

- Packaging Store in Independence
- Banners in Cleveland

## What reviews say

> Customers describe a mixed experience at this FedEx location, with some praising the fast and friendly service, particularly from staff like Melissa and Enrique. However, there are significant complaints about shipping errors and poor customer service, leading to frustration and dissatisfaction.

Consistently praised:
- Fast and friendly service from staff like Melissa and Enrique
- Helpful assistance with package shipping and printing
- Positive experiences with staff during busy times

Recurring complaints:
- Weight adjustments leading to overcharging
- Packages not shipped on time or lost
- Poor customer service and unhelpful staff

Bottom line: This location is known for its friendly staff but struggles with shipping accuracy and customer service issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 74 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 56 |
| Content freshness & schema | 5% | 83 |

## Facts

- Address: 6901 Rockside Rd, Independence, OH 44131, USA
- Phone: (216) 573-1511
- Website: local.fedex.com
- Hours Mon: 8:00 AM – 7:00 PM
- Hours Tue: 8:00 AM – 7:00 PM
- Hours Wed: 8:00 AM – 7:00 PM
- Hours Thu: 8:00 AM – 7:00 PM
- Hours Fri: 8:00 AM – 7:00 PM
- Hours Sat: 9:00 AM – 6:00 PM
- Hours Sun: 12:00 – 6:00 PM

## Questions

### What are the business hours and which days are they closed?
The business is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.

### What is the address of the business?
The business is located at 6901 Rockside Rd, Independence, OH 44131, USA.

### How can customers get in touch with the business?
Customers can contact the business by phone at (216) 573-1511 or visit their website at https://local.fedex.com/en-us/oh/independence/office-1235?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT.

### What do customers consistently mention in their reviews?
Customers frequently mention the friendly and helpful staff, as well as the fast service they receive, although some have reported issues with package handling and delivery.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.