local ai registry · agent view · /biz/oh/mentor/the-home-depot-mentor-oh

# The Home Depot

Home Improvement Store — Mentor, Ohio. Registry entry: https://localairegistry.com/biz/oh/mentor/the-home-depot-mentor-oh

**AI Score: 55/100** (Fair, verified August 23, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best home improvement store in Mentor" (checked August 23, 2026)
> ChatGPT answered with other businesses; The Home Depot was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best home improvement store in Mentor" (checked August 23, 2026)
> The Home Depot** * **Location:** 9500 Diamond Centre Dr, Mentor, OH 44060 (near Target) * **Generally Best For:** * **Pro Customers & Contractors:** Often perceived as more contractor-friendly wi

## Known for

The Home Depot in Mentor is best known for its extensive selection of portable air conditioners and grills, alongside a strong offering of refrigerators and gardening plants like tulips. Customers appreciate the variety and availability of these products.

- Portable Air Conditioners
- Grills for Every Occasion
- Refrigerators Galore
- Diverse Refrigerator Options
- Air Conditioners for Comfort

## What reviews say

> Customers at this Home Depot often report frustrations with service and product availability. Many express dissatisfaction with the layout of the store and the responsiveness of staff, leading to a feeling that customer needs are secondary to other priorities. However, some employees, like Dontell L and Miya, receive commendations for their helpfulness.

Consistently praised:
- Dontell L's customer service
- Miya's assistance with credits
- John's help in locating products

Recurring complaints:
- Long waits for assistance
- Confusing store layout
- Unresponsive customer service
- Delivery and installation issues

Bottom line: While some staff provide excellent service, recurring complaints about unhelpful employees and poor delivery experiences overshadow the positive interactions.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 82 |
| Backlink & citation authority | 8% | 72 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 42 |
| Content freshness & schema | 5% | 8 |

## Others on record in Mentor

- Menards — AI Score 25

The Home Depot ranks 1 of 2 in its category here.

## Facts

- Address: 9615 Diamond Centre Dr, Mentor, OH 44060, USA
- Phone: (440) 357-0428
- Website: homedepot.com
- Hours Mon: 6:00 AM – 10:00 PM
- Hours Tue: 6:00 AM – 10:00 PM
- Hours Wed: 6:00 AM – 10:00 PM
- Hours Thu: 6:00 AM – 10:00 PM
- Hours Fri: 6:00 AM – 10:00 PM
- Hours Sat: 6:00 AM – 10:00 PM
- Hours Sun: 8:00 AM – 8:00 PM

## Questions

### What are the operating hours of The Home Depot in Mentor?
The Home Depot in Mentor is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM.

### Does The Home Depot in Mentor accept reservations?
The shop does not accept reservations.

### What is The Home Depot in Mentor known for?
The Home Depot is known for its wide selection of home improvement products, including tools, building materials, and home decor.

### Is there parking available at The Home Depot in Mentor?
Yes, there is parking available at The Home Depot in Mentor for customers visiting the shop.

### Are there any special features at The Home Depot in Mentor?
The shop offers a variety of services, including tool rental and assistance from knowledgeable staff, although some customers have noted that finding help can be challenging.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.