local ai registry · agent view · /biz/oh/new-albany/abercrombie-and-fitch-home-office-new-albany-oh

# Abercrombie & Fitch Home Office

Corporate Campus — New Albany, Ohio. Registry entry: https://localairegistry.com/biz/oh/new-albany/abercrombie-and-fitch-home-office-new-albany-oh

**AI Score: 26/100** (Poor, verified September 2, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 1)

### ChatGPT — not named
Asked: "best corporate campus in New Albany" (checked September 2, 2026)
> ChatGPT answered with other businesses; Abercrombie & Fitch Home Office was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini: no answer on record
We have no answer from Gemini to show.

## Known for

Abercrombie & Fitch is best known for its trendy A&F clothing and a strong lineup of graphic tees for men, appealing to a youthful audience. Their matching sets also stand out as a popular choice for coordinated fashion.

- A&F Clothing
- Graphic Tees for Men
- Guy Graphic Tees
- Guys Graphic Shirts
- Men's Graphic T-Shirts

## What reviews say

> Reviewers express significant frustration with Abercrombie & Fitch's customer service and product quality. Many describe experiences of being ignored or receiving unhelpful, scripted responses from customer service representatives, leading to feelings of being disregarded. The decline in clothing quality over recent years is also a common sentiment, with customers noting that items feel cheap and do not match previous standards.

Recurring complaints:
- Unresponsive customer service
- Poor quality of clothing
- Issues with online orders and refunds
- Inconsistent discount policies
- Frustrating return processes

Bottom line: Abercrombie & Fitch is struggling with customer service and product quality, leading to widespread dissatisfaction among loyal customers.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 70 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 31 |
| Content freshness & schema | 5% | 100 |

## Facts

- Address: 6301 Fitch Path, New Albany, OH 43054, USA
- Phone: (866) 681-3115
- Website: abercrombie.com
- Hours Mon: 6:00 AM – 4:00 PM
- Hours Tue: 6:00 AM – 4:00 PM
- Hours Wed: 6:00 AM – 4:00 PM
- Hours Thu: 6:00 AM – 4:00 PM
- Hours Fri: 6:00 AM – 4:00 PM
- Hours Sat: 6:00 AM – 1:00 PM
- Hours Sun: 6:00 – 11:00 AM

## Questions

### What are the business hours for Abercrombie & Fitch Home Office?
The business is open Monday through Friday from 6:00 AM to 4:00 PM, Saturday from 6:00 AM to 1:00 PM, and Sunday from 6:00 AM to 11:00 AM.

### Where is Abercrombie & Fitch Home Office located?
The business is located at 6301 Fitch Path, New Albany, OH 43054, USA.

### How can I get in touch with Abercrombie & Fitch Home Office?
The business can be contacted by phone at (866) 681-3115 or through their website at http://www.abercrombie.com/.

### What do customers consistently mention in their reviews about Abercrombie & Fitch?
Customers frequently express dissatisfaction with the customer service experience, noting issues such as unhelpful responses and a lack of resolution for problems.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.