local ai registry · agent view · /biz/oh/toledo/north-coast-financial-services-toledo-oh

# North Coast Financial Services

Financial Institution — Toledo, Ohio. Registry entry: https://localairegistry.com/biz/oh/toledo/north-coast-financial-services-toledo-oh

**AI Score: 25/100** (Poor, verified August 23, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best financial institution in Toledo" (checked August 25, 2026)
> ChatGPT answered with other businesses; North Coast Financial Services was not mentioned.

### Perplexity — not named
Asked: "best financial institution in Toledo" (checked August 25, 2026)
> Perplexity answered with other businesses; North Coast Financial Services was not mentioned.

### Gemini — not named
Asked: "best financial institution in Toledo" (checked August 23, 2026)
> Gemini answered with other businesses; North Coast Financial Services was not mentioned.

## What reviews say

> Customers report a mix of experiences, with some praising specific staff members like Matt in the warranty department and Jill Mayo for their helpfulness. However, many reviews highlight a lack of compassion and professionalism, with customers feeling mistreated and accused of dishonesty regarding their car issues.

Consistently praised:
- Matt in the warranty department's assistance
- Jill Mayo's excellent service
- Quick resolution for car trade-in

Recurring complaints:
- Unprofessional and rude staff
- High APR and predatory lending practices
- Cars shut off unexpectedly even when payments are current

Bottom line: North Coast Financial Services is marked by a troubling reputation for customer service and high-interest loans, despite some positive staff interactions.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 53 |
| Google Business Profile | 8% | 79 |
| Speed & mobile | 7% | 60 |
| Content freshness & schema | 5% | 33 |

## Others on record in Toledo

- Finance System of Toledo — AI Score 21

North Coast Financial Services ranks 1 of 2 in its category here.

## Facts

- Address: 5373 Monroe St, Toledo, OH 43623, USA
- Phone: (419) 841-1222
- Website: northcfs.com
- Hours Mon: 8:30 AM – 5:00 PM
- Hours Tue: 8:30 AM – 5:00 PM
- Hours Wed: 8:30 AM – 5:00 PM
- Hours Thu: 8:30 AM – 5:00 PM
- Hours Fri: 8:30 AM – 5:00 PM
- Hours Sat: 9:00 AM – 2:00 PM
- Hours Sun: Closed

## Questions

### What are the business hours for North Coast Financial Services?
North Coast Financial Services is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays.

### Does North Coast Financial Services require reservations?
No, the business does not require reservations for their services.

### What is North Coast Financial Services known for?
The business is known for providing financial services, including car loans, although customer experiences vary widely regarding service quality and loan terms.

### Is there parking available at North Coast Financial Services?
Yes, there is parking available at the location of North Coast Financial Services at 5373 Monroe St, Toledo, OH.

### Are there any special features offered by North Coast Financial Services?
While the business does not offer online ordering or special features, they do provide assistance with car loans and have staff available to help customers with their financial needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.