# St. Charles Laboratory, Bend OR: Reviews Source: Local AI Registry, https://localairegistry.com/biz/or/bend/st-charles-laboratory-heart-and-lung-center-bend-or. Free to reuse with a link back. By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-10-31. Canonical: https://localairegistry.com/biz/or/bend/st-charles-laboratory-heart-and-lung-center-bend-or ## Photos - ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvxfjsa203gxyelbnpy36ovx%2F0.png) - ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvxfjsa203gxyelbnpy36ovx%2F1.jpg) ## In short St. Charles Laboratory is a medical laboratory in Bend, OR. Its AI Score is 27 of 100, which is poor. What each mark on this page means: https://localairegistry.com/methodology#marks ## Key facts | Fact | Value | | --- | --- | | Type | Medical laboratory | | Address | 2500 NE Neff Rd, Bend, OR 97701, USA | | Hours | Mon to Fri 7 AM to 4 PM · Closed Sat to Sun | | Phone | (541) 706-7717 | | Rating | 3.1 across 16 reviews on Google | | Updated | October 31, 2026 | ## All the details Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from. | Group | Fact | Value | Mark | Evidence | | --- | --- | --- | --- | --- | | Location info | Address | 2500 NE Neff Rd, Bend, OR 97701, USA | Confirmed | Google Business Profile | | Location info | Description | This lab is located within the Heart and Lung Center, next to the Cancer Center on the Bend hospital campus. It's best to park in the lot outside the Cancer Center. Do not park in the lot by the main entrance of the hospital, as it's a significant walk. | Confirmed | Google Business Profile | | Location info | Hours | Mon to Fri 7:00 AM to 4:00 PM · Sat to Sun Closed | Confirmed | Google Business Profile | | Location info | Name | St. Charles Laboratory - Heart and Lung Center | Confirmed | Google Business Profile | | Location info | Phone | (541) 706-7717 | Confirmed | Google Business Profile | | Hours | Monday | 7:00 AM to 4:00 PM | Confirmed | Google Business Profile | | Hours | Tuesday | 7:00 AM to 4:00 PM | Confirmed | Google Business Profile | | Hours | Wednesday | 7:00 AM to 4:00 PM | Confirmed | Google Business Profile | | Hours | Thursday | 7:00 AM to 4:00 PM | Confirmed | Google Business Profile | | Hours | Friday | 7:00 AM to 4:00 PM | Confirmed | Google Business Profile | | Hours | Saturday | Closed | Confirmed | Google Business Profile | | Hours | Sunday | Closed | Confirmed | Google Business Profile | | Links | Facebook | https://facebook.com/stchealth | AI guess | Our record | | Links | Instagram | https://instagram.com/stchealth | AI guess | Our record | | Links | Website | https://www.stcharleshealthcare.org/locations/heart-and-lung-center-laboratory | Confirmed | Google Business Profile | ## Services and prices Add your services so AI can say what you offer ### Known for Share your review link so AI can say what you're known for ## The team Add your team so AI can name who works here ## Visiting St. Charles Address: 2500 NE Neff Rd, Bend, OR 97701, USA. Phone: (541) 706-7717. Hours: Mon to Fri 7 AM to 4 PM · Closed Sat to Sun. (Confirmed, Google Business Profile.) ### Location info from Google Business Profile From Google Business Profile: "This lab is located within the Heart and Lung Center, next to the Cancer Center on the Bend hospital campus. It's best to park in the lot outside the Cancer Center. Do not park in the lot by the main entrance of the hospital, as it's a significant walk." ### Parking and getting in Add your parking so AI can tell people where to park Add how to find your door so AI can walk people in ## Reputation 3.1 average across 16 reviews: Google 16. (Confirmed, read October 31, 2026.) The laboratory is known for friendly staff but struggles with long wait times and an inefficient patient flow system. (AI guess, from 16 reviews.) ### What people like - Friendly and efficient phlebotomists - Quick blood draw experiences - Welcoming and informative check-in staff ### What people do not like - Long wait times for blood draws - Inefficient check-in and blood draw process - Unresponsive staff at times ### Press Add a press story so AI can say who's written about you ### Awards Add an award so AI can name it ### Directories Get listed in directories so AI can tell you're real ## Questions people ask ### bad experiences here, anyone? ### best medical laboratory in Bend, OR ### where does this place post updates ### Why do people rate St. Charles? ### membership, worth it or not ### quietest day to hit St. Charles? ### what else is on Neff around St. Charles? ### anyone here people keep going back to? ### somewhere cheaper in Bend that is not a risk? ### parking here, how bad is it? ### cancellation list here, is there one ### who is actually holding the needle at St. Charles? ### never been to St. Charles, how does it go? ### are prices in Bend higher than everywhere else ### how rough is the follow up at St. Charles? ### Turning up at St. Charles in Bend for the first time, what happens? ### does this place take insurance or is it all out of pocket? ### opening hours here, what are they these days? ### Saturdays at St. Charles, are they open? ### St. Charles or St. Charles? ## The AI Score: 27 of 100 It measures how likely AI engines are to recommend a business, and how accurately. Bend medical laboratories run 27 to 44. Fair starts at 45, good at 65. St. Charles scores 27, below the Bend average of 38. The same method scores every business on the registry. | Signal | Weight | Score | What it measures | St. Charles | | --- | --- | --- | --- | --- | | Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor | | Off-property attestation | 20 | 41 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor | | AI visibility | 14 | | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | | | Reviews & response | 12 | 23 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Poor | | Backlink & citation authority | 8 | 63 | Domain authority and editorial quality of the sources that attest to you. | Fair | | Google Business Profile | 8 | 79 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good | | Speed & mobile | 7 | 42 | Core Web Vitals at the 75th percentile, on a real phone. | Poor | | Content freshness & schema | 5 | 81 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good | Full method: https://localairegistry.com/methodology How AI decides what to say about a medical laboratory: https://localairegistry.com/methodology#how-ai-decides-med-spa. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-med-spa ## Entity map Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other. | Entity | Type | ID on this page | Same as | Relationship to St. Charles | | --- | --- | --- | --- | --- | | St. Charles Laboratory | MedicalBusiness | #business | https://www.stcharleshealthcare.org/locations/heart-and-lung-center-laboratory | Subject of this page | | Bend, Oregon | City | #city | | City St. Charles is in | | Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page | | Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page | ## Topical map Where this page sits in the registry. It's one profile among the medical laboratories in Bend, linked to the lists and towns around it. ### Lists - Best medical laboratories in Bend: https://localairegistry.com/leaderboards/or/bend/medical-laboratory - Best businesses in Bend: https://localairegistry.com/leaderboards/or/bend ### Nearby - /redmond: https://localairegistry.com/leaderboards/or/redmond - /portland: https://localairegistry.com/leaderboards/or/portland - /eugene: https://localairegistry.com/leaderboards/or/eugene - /salem: https://localairegistry.com/leaderboards/or/salem ### Every list - Every leaderboard in Oregon: https://localairegistry.com/leaderboards/or ## References ### Sources cited - [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJB_206_7FuFQRGgZoQhvmH8g (accessed Oct 31, 2026)