local ai registry · agent view · /biz/pa/wilkes-barre/crystal-vision-center-south-wilkes-barre-wilkes-barre-pa

# Crystal Vision Center -South Wilkes Barre

Optician — Wilkes-Barre, Pennsylvania. Registry entry: https://localairegistry.com/biz/pa/wilkes-barre/crystal-vision-center-south-wilkes-barre-wilkes-barre-pa

**AI Score: 18/100** (Weak, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best optician in Wilkes-Barre" (checked July 16, 2026)
> ChatGPT answered with other businesses; Crystal Vision Center -South Wilkes Barre was not mentioned.

### Gemini — not named
Asked: "best optician in Wilkes-Barre" (checked July 16, 2026)
> Gemini answered with other businesses; Crystal Vision Center -South Wilkes Barre was not mentioned.

## Known for

Crystal Vision Center is primarily known for its eye care services across Wilkes-Barre and surrounding areas, with a focus on accessibility and local optometry. However, customer experiences vary significantly, with some praising the staff while others report issues with service quality and product reliability.

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## What reviews say

> Customer experiences at Crystal Vision Center in South Wilkes-Barre vary significantly, with some praising individual staff members like Leschly and Breanna for their friendly service, while others report rude interactions and poor handling of prescriptions and insurance. Many customers express frustration over the quality of glasses and the overall service provided.

Consistently praised:
- Leschly's friendly service
- Breanna's excellent customer support
- Maria's willingness to accommodate early pickups

Recurring complaints:
- Rude and unprofessional staff
- Poor quality of glasses and coatings
- Inaccurate prescriptions and measurements

Bottom line: The center is marked by inconsistent service quality, with some staff providing excellent care while others contribute to negative experiences.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 0 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 73 |
| Backlink & citation authority | 8% | 55 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 29 |
| Content freshness & schema | 5% | 51 |

## Facts

- Address: 602 Carey Ave, Wilkes-Barre, PA 18702, USA
- Phone: (570) 826-1700
- Website: crystalvisioncenter.com
- Hours Mon: 9:00 AM – 5:00 PM
- Hours Tue: 9:00 AM – 5:00 PM
- Hours Wed: 9:00 AM – 5:00 PM
- Hours Thu: 9:00 AM – 5:00 PM
- Hours Fri: 9:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours for Crystal Vision Center - South Wilkes Barre?
The business is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Crystal Vision Center - South Wilkes Barre accept reservations?
The business does not accept reservations.

### What is Crystal Vision Center - South Wilkes Barre known for?
The business is known for providing eye care services, although customer experiences have varied, with some praising the friendly staff while others have reported issues with service and product quality.

### Is there parking available at Crystal Vision Center - South Wilkes Barre?
Yes, there is parking available at the business location.

### Does Crystal Vision Center - South Wilkes Barre offer any special features?
The business does not offer online ordering or special features, but it provides a range of optical services and products.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.