local ai registry · agent view · /biz/tn/crossville/eye-centers-of-tennessee-crossville-crossville-tn

# Eye Centers of Tennessee - Crossville

Ophthalmology Clinic — Crossville, Tennessee. Registry entry: https://localairegistry.com/biz/tn/crossville/eye-centers-of-tennessee-crossville-crossville-tn

**AI Score: 66/100** (Strong, verified July 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 3)

### ChatGPT — named
Asked: "best ophthalmology clinic in Crossville" (checked July 10, 2026)
> 4.9 Cumberland Eye Care 4.1 Eye Centers of Tennessee - Crossville 5.0 Southeastern Retina Associates, PC Expand Use two fingers to move the map © Mapbox Terms© OpenStreetMap Cumberland Eye Care 4.9 • Ophthalmologist Closed Eye Cen

### Perplexity — named
Asked: "best ophthalmology clinic in Crossville" (checked July 10, 2026)
> Completed 2 steps Cumberland Eye Care 4.8 Cumberland Eye Care 4.9 Boyd Family Eyecare 4.9 Eye Centers of Tennessee - Crossville 4.1 Southeastern Retina Associates, PC 5.0 Dr.

### Gemini — not named
Asked: "best ophthalmology clinic in Crossville" (checked July 10, 2026)
> Gemini answered with other businesses; Eye Centers of Tennessee - Crossville was not mentioned.

## What reviews say

> Customers describe a welcoming atmosphere at Eye Centers of Tennessee, particularly praising Whitney for her exceptional assistance in selecting frames and providing care. However, experiences can vary significantly, with some patients expressing frustration over scheduling issues and perceived unprofessionalism from certain doctors.

Consistently praised:
- Whitney's assistance in picking out frames
- Dr. Brock's service
- Dr. Michael Patterson's cataract surgery

Recurring complaints:
- Scheduling errors for consultations
- Billing communication problems
- Concerns about Dr. Larry Patterson's professionalism

Bottom line: The clinic is known for its helpful staff, especially Whitney, but has faced criticism for scheduling and billing issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 67 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 58 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 40 |
| Content freshness & schema | 5% | 61 |

## Others on record in Crossville

- Cumberland Eye Care — AI Score 58
- Cumberland Eye Care — AI Score 53
- Southeastern Retina Associates, PC — AI Score 50

Eye Centers of Tennessee - Crossville ranks 1 of 4 in its category here.

## Facts

- Address: 15 Iris Ln, Crossville, TN 38555, USA
- Phone: (931) 456-2728
- Website: ecotn.com
- Hours Mon: 7:30 AM – 4:30 PM
- Hours Tue: 7:30 AM – 4:30 PM
- Hours Wed: 7:30 AM – 4:30 PM
- Hours Thu: 7:30 AM – 4:30 PM
- Hours Fri: 7:30 AM – 4:30 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Eye Centers of Tennessee - Crossville?
Eye Centers of Tennessee - Crossville operates Monday through Friday from 7:30 AM to 4:30 PM and is closed on Saturdays and Sundays.

### Do I need to make a reservation for an appointment?
The clinic does not require reservations for appointments, allowing patients to walk in as needed.

### What is Eye Centers of Tennessee - Crossville known for?
The clinic is known for its friendly and helpful staff, as well as providing excellent eye care services, including consultations for procedures like Lasik and ICL.

### Is there parking available at the clinic?
Yes, there is parking available at Eye Centers of Tennessee - Crossville for patients visiting the clinic.

### What special features does Eye Centers of Tennessee - Crossville offer?
The clinic offers a welcoming environment with knowledgeable staff who assist patients in selecting eyewear and provide detailed information about procedures and post-operative care.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.