local ai registry · agent view · /biz/tn/germantown/charles-retina-institute-germantown-tn

# Charles Retina Institute

Ophthalmology Clinic — Germantown, Tennessee. Registry entry: https://localairegistry.com/biz/tn/germantown/charles-retina-institute-germantown-tn

**AI Score: 48/100** (Mixed, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best ophthalmology clinic in Germantown" (checked July 16, 2026)
> ChatGPT answered with other businesses; Charles Retina Institute was not mentioned.

### Perplexity — not named
Asked: "best ophthalmology clinic in Germantown" (checked July 18, 2026)
> Perplexity answered with other businesses; Charles Retina Institute was not mentioned.

### Gemini — not named
Asked: "best ophthalmology clinic in Germantown" (checked July 16, 2026)
> Gemini answered with other businesses; Charles Retina Institute was not mentioned.

## Known for

Charles Retina Institute is best known for its dedicated eye doctors who offer comprehensive evaluations and personalized care, ensuring patients feel informed and supported.

- Eye Doctor in Germantown, TN
- Eye Doctors in Germantown, TN

## What reviews say

> Patients at Charles Retina Institute often describe their experiences as mixed, with many praising the thoroughness and professionalism of doctors like Dr. Sullivan and Dr. Haynes. However, issues with long wait times and rushed consultations are common, leading to frustration among patients who feel their concerns are not fully addressed.

Consistently praised:
- Dr. Sullivan's insightful treatment approach
- Dr. Haynes' patience and attentiveness
- Dr. Rafieetary's thorough examination and humor

Recurring complaints:
- Long wait times for appointments
- Rushed consultations with doctors
- Inconsistent bedside manner from some staff

Bottom line: Charles Retina Institute is noted for its skilled doctors, but patients frequently express dissatisfaction with long wait times and rushed appointments.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 83 |
| Backlink & citation authority | 8% | 58 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 26 |
| Content freshness & schema | 5% | 61 |

## Facts

- Address: 1432 Kimbrough Rd, Germantown, TN 38138, USA
- Phone: (901) 767-4499
- Website: charlesretina.com
- Hours Mon: 7:00 AM – 5:00 PM
- Hours Tue: 7:00 AM – 5:00 PM
- Hours Wed: 7:00 AM – 5:00 PM
- Hours Thu: 7:00 AM – 5:00 PM
- Hours Fri: 7:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Charles Retina Institute?
The clinic operates Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Charles Retina Institute require reservations for appointments?
The clinic does not require reservations; patients can walk in for their appointments.

### What is Charles Retina Institute known for?
The clinic is known for its thorough and professional care in treating retinal conditions, with a team of knowledgeable doctors who provide insightful and reassuring treatment.

### Is there parking available at Charles Retina Institute?
Yes, there is parking available for patients at the clinic.

### What special features does Charles Retina Institute offer?
The clinic is noted for its friendly and efficient staff, as well as a patient-centered approach that ensures a positive experience from check-in to check-out.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.