local ai registry · agent view · /biz/tx/garland/prime-dental-garland-tx

# Prime Dental

Dentist — Garland, Texas. Registry entry: https://localairegistry.com/biz/tx/garland/prime-dental-garland-tx

**AI Score: 24/100** (Poor, verified September 11, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best dentist in Garland" (checked September 11, 2026)
> ChatGPT answered with other businesses; Prime Dental was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best dentist in Garland" (checked September 11, 2026)
> Gemini answered with other businesses; Prime Dental was not mentioned.

## What reviews say

> Customers at Prime Dental in Garland report a mix of experiences, with some praising the professionalism and comfort provided by Dr. Mattie and Dr. Hani during procedures like crowns and implants. However, others express frustration over long wait times and issues with appointment scheduling, indicating a lack of consistency in service quality.

Consistently praised:
- Dr. Hani's excellent service
- Dr. Mattie's pleasant demeanor
- Effective crown placement process
- Affordable pricing for treatments

Recurring complaints:
- Long waits past appointment times
- Unresponsive front desk
- Pressure to upsell unnecessary services
- Inconsistent quality of care

Bottom line: Prime Dental is noted for its skilled dentists but struggles with appointment management and customer service consistency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 37 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 58 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 98 |
| Content freshness & schema | 5% | 4 |

## Others on record in Garland

- Dentistry By Brand — AI Score 44
- Town Center Dental — AI Score 43
- Firewheel Dental Implants and Periodontics, Dr. Vikram Gandhi, Dr. Jared Harvey and Dr. Kameron Wilding — AI Score 25
- Ideal Dental Garland — AI Score 25

Prime Dental ranks 5 of 5 in its category here.

## Facts

- Address: 2535 Firewheel Pkwy Ste 500, Garland, TX 75040, USA
- Phone: (972) 495-5618
- Website: primedds.com
- Hours Mon: 9:00 AM – 5:00 PM
- Hours Tue: Closed
- Hours Wed: 9:00 AM – 5:00 PM
- Hours Thu: Closed
- Hours Fri: 9:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What happens at a first consultation?
During the first consultation at Prime Dental, patients can expect a thorough examination and a discussion about their dental needs, as well as an explanation of the necessary treatments.

### What should patients bring or expect on their first visit?
Patients are encouraged to bring any relevant medical history and insurance information to their first visit, where they will receive a warm welcome from the friendly staff.

### What do patients say about recovery and follow-up care?
Patients report positive experiences with recovery and follow-up care at Prime Dental, noting that each follow-up visit is as satisfactory as the initial treatment.

### When is Prime Dental open, and which days are they closed?
Prime Dental is open on Monday, Wednesday, and Friday from 9:00 AM to 5:00 PM, and is closed on Tuesday, Thursday, Saturday, and Sunday.

### Where is Prime Dental located and what is the address?
Prime Dental is located at 2535 Firewheel Pkwy Ste 500, Garland, TX 75040, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.