local ai registry · agent view · /biz/wa/bellevue/northwest-vision-institute-pllc-bellevue-wa

# Northwest Vision Institute, PLLC

Eye Care Center — Bellevue, Washington. Registry entry: https://localairegistry.com/biz/wa/bellevue/northwest-vision-institute-pllc-bellevue-wa

**AI Score: 30/100** (Needs attention, verified July 22, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 3)

### ChatGPT — named
Asked: "best eye care center in Bellevue" (checked July 22, 2026)
> 4.3 The EyeCare Center 3.6 Northwest Vision Institute, PLLC 4.8 Bellevue Precision Vision 4.5 Bellevue Vision Clinic (Bellevue Location) 4.9 David A Saperstein, M.D.

### Perplexity — not named
Asked: "best eye care center in Bellevue" (checked July 22, 2026)
> Perplexity answered with other businesses; Northwest Vision Institute, PLLC was not mentioned.

### Gemini — not named
Asked: "best eye care center in Bellevue" (checked July 16, 2026)
> Gemini answered with other businesses; Northwest Vision Institute, PLLC was not mentioned.

## Known for

Northwest Vision Institute is best known for its outstanding eye care provided by Dr. Michael Gilbert and Dr. Stephanie Kitamura, both highly regarded for their expertise and patient-centered approach.

- Dr. Michael Gilbert in Bellevue
- Dr. Gilbert - Eye Doctor
- Dr. Gilbert in Bellevue
- Stephanie Kitamura - Eye Specialist
- Jing Wickenburg - Eye Care

## What reviews say

> Customers appreciate the personalized care and attention they receive at Northwest Vision Institute, particularly from Dr. Kitamura and staff member Kimberly, who is noted for her exceptional service and support with contacts. Many reviews highlight the thoroughness of the examinations and the friendly atmosphere, though some express frustration with wait times and scheduling issues.

Consistently praised:
- Dr. Kitamura's thoroughness and kindness
- Kimberly's exceptional customer service
- Efficient and professional staff

Recurring complaints:
- Long wait times for appointments
- Billing and insurance communication problems
- Inconsistent staff attitudes

Bottom line: Northwest Vision Institute is distinguished by its dedicated staff, especially Dr. Kitamura and Kimberly, though it faces challenges with wait times and billing practices.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 33 |
| AI visibility | 14% | 33 |
| Reviews & response | 12% | 68 |
| Backlink & citation authority | 8% | 55 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 48 |
| Content freshness & schema | 5% | 61 |

## Others on record in Bellevue

- Bellevue Precision Vision — AI Score 63
- Overlake EyeCare, PS — AI Score 59
- The EyeCare Center — AI Score 53
- Specialty Eyecarè Centre — AI Score 36

Northwest Vision Institute, PLLC ranks 6 of 6 in its category here.

## Facts

- Address: 12301 NE 10th Pl #200, Bellevue, WA 98005, USA
- Phone: (425) 450-2020
- Website: nwvision.com
- Hours Mon: 7:00 AM – 5:00 PM
- Hours Tue: 7:00 AM – 5:00 PM
- Hours Wed: 7:30 AM – 5:00 PM
- Hours Thu: 7:00 AM – 5:00 PM
- Hours Fri: 7:00 AM – 2:30 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Northwest Vision Institute?
The clinic operates Monday to Tuesday from 7:00 AM to 5:00 PM, Wednesday from 7:30 AM to 5:00 PM, Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 2:30 PM. The clinic is closed on Saturdays and Sundays.

### Does Northwest Vision Institute accept reservations?
The clinic does not require reservations for appointments, making it convenient for patients to visit.

### What is Northwest Vision Institute known for?
The clinic is known for its outstanding doctors and comprehensive eye care services, with a reputation for excellent customer service and a friendly staff.

### Is there parking available at Northwest Vision Institute?
Yes, there is parking available for patients at the clinic's location in Bellevue.

### What special features does Northwest Vision Institute offer?
The clinic is praised for its attentive staff, including Kimberly at the front desk, who is known for going above and beyond to assist patients with their eye care needs.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.