local ai registry · agent view · /biz/wv/charleston/francke-and-nunley-md-s-pllc-charleston-wv

# Francke and Nunley MD's PLLC

Ophthalmology Clinic — Charleston, West Virginia. Registry entry: https://localairegistry.com/biz/wv/charleston/francke-and-nunley-md-s-pllc-charleston-wv

**AI Score: 25/100** (Needs attention, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best ophthalmology clinic in Charleston" (checked July 17, 2026)
> ChatGPT answered with other businesses; Francke and Nunley MD's PLLC was not mentioned.

### Perplexity — not named
Asked: "best ophthalmology clinic in Charleston" (checked July 17, 2026)
> Perplexity answered with other businesses; Francke and Nunley MD's PLLC was not mentioned.

### Gemini — not named
Asked: "best ophthalmology clinic in Charleston" (checked July 16, 2026)
> Gemini answered with other businesses; Francke and Nunley MD's PLLC was not mentioned.

## What reviews say

> Experiences at Francke and Nunley MD's PLLC are mixed, with some patients praising the quality of care from Dr. Francke and Dr. Nunley, particularly after cataract surgery. However, many reviews highlight significant issues with the staff's professionalism and appointment management, leading to frustration and disappointment for several patients.

Consistently praised:
- Dr. Francke's cataract surgery
- Quality of glasses from the optical department
- Timely appointments with no long waits

Recurring complaints:
- Unprofessional staff behavior
- Canceled appointments without notification
- Poor customer service experiences

Bottom line: While Dr. Francke and Dr. Nunley are well-regarded for their medical expertise, the clinic struggles with staff professionalism and appointment management.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | — |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 25 |
| Backlink & citation authority | 8% | — |
| Google Business Profile | 8% | 67 |
| Speed & mobile | 7% | — |
| Content freshness & schema | 5% | — |

## Others on record in Charleston

- West Virginia Eye Consultants — AI Score 45
- Greenbrier Vision Center, Inc — AI Score 43

Francke and Nunley MD's PLLC ranks 3 of 3 in its category here.

## Facts

- Address: 1220 Lee St E Suite 203, Charleston, WV 25301, USA
- Phone: (304) 343-4124
- Hours Mon: 8:00 AM – 4:30 PM
- Hours Tue: 8:00 AM – 4:30 PM
- Hours Wed: 8:00 AM – 4:30 PM
- Hours Thu: 8:00 AM – 4:30 PM
- Hours Fri: 8:00 AM – 4:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Francke and Nunley MD's PLLC?
The clinic operates Monday through Thursday from 8:00 AM to 4:30 PM and on Friday from 8:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.

### Does Francke and Nunley MD's PLLC accept reservations?
The clinic does not accept reservations; patients are encouraged to walk in during business hours.

### What is Francke and Nunley MD's PLLC known for?
The clinic is known for providing quality ophthalmology services, including cataract surgery and custom eyewear, with a focus on patient satisfaction.

### Is there parking available at Francke and Nunley MD's PLLC?
Yes, there is parking available at the clinic for patients visiting for their appointments.

### What special features does Francke and Nunley MD's PLLC offer?
The clinic is noted for its friendly staff and a welcoming atmosphere, making patients feel at home during their visits.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.