local ai registry · agent view · /biz/ca/berkeley/us-passport-acceptance-facility-berkeley-ca

# US Passport Acceptance Facility

Passport Office — Berkeley, California. Registry entry: https://localairegistry.com/biz/ca/berkeley/us-passport-acceptance-facility-berkeley-ca

**AI Score: 42/100** (Needs attention, verified August 12, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best passport office in Berkeley" (checked August 12, 2026)
> ChatGPT answered with other businesses; US Passport Acceptance Facility was not mentioned.

### Gemini — not named
Asked: "best passport office in Berkeley" (checked August 12, 2026)
> Gemini answered with other businesses; US Passport Acceptance Facility was not mentioned.

## What reviews say

> Customers describe a generally efficient and quick experience at the US Passport Acceptance Facility in Berkeley, often highlighting the helpfulness of staff members like Matt and Chris. Many appreciate the ability to complete the passport process in a short amount of time, especially when arriving prepared with the necessary documents.

Consistently praised:
- Matt's helpfulness during the renewal process
- Chris's assistance with application issues
- Danielle's efficiency with children's passports

Recurring complaints:
- Unresponsive front desk staff
- Long waits past appointment time
- Rude interactions with some employees

Bottom line: The facility is noted for its quick processing times, but experiences with staff can vary significantly.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 53 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 66 |
| Backlink & citation authority | 8% | 60 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 60 |
| Content freshness & schema | 5% | 59 |

## Facts

- Address: Customer Service Center, 2301 Bancroft Way, Berkeley, CA 94720, USA
- Phone: (510) 642-7796
- Website: recwell.berkeley.edu
- Hours Mon: 9:00 AM – 6:00 PM
- Hours Tue: 9:00 AM – 6:00 PM
- Hours Wed: 9:00 AM – 6:00 PM
- Hours Thu: 9:00 AM – 6:00 PM
- Hours Fri: 9:00 AM – 6:00 PM
- Hours Sat: 9:30 AM – 5:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the US Passport Acceptance Facility?
The business operates Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:30 AM to 5:00 PM. They are closed on Sundays.

### Does the US Passport Acceptance Facility require reservations?
The business does not require reservations; however, it is recommended to arrive prepared with all necessary documents to ensure a smooth process.

### What is the parking situation like at the US Passport Acceptance Facility?
Parking is available in the garage with public spots, but it is advised to arrive early, especially when school is in session, to secure a parking space.

### What special features does the US Passport Acceptance Facility offer?
The business is known for its efficient service, often completing appointments in under 15 minutes, and they provide assistance with document preparation and passport photos if needed.

### How can I contact the US Passport Acceptance Facility for more information?
Customers can reach the business by phone at (510) 642-7796 or visit their website at https://recwell.berkeley.edu/us-passports/ for additional information.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.