Passport Office
US Passport Acceptance Facility
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak.
Verified August 12, 2026
What AI says about US.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best passport office in Berkeley”
ChatGPT answered with other businesses. US Passport Acceptance Facility was not mentioned.
Checked August 12, 2026
Gemini
Not named
Asked “best passport office in Berkeley”
Gemini answered with other businesses. US Passport Acceptance Facility was not mentioned.
Checked August 12, 2026
Named by 0 of 2 assistants as of August 12, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a generally efficient and quick experience at the US Passport Acceptance Facility in Berkeley, often highlighting the helpfulness of staff members like Matt and Chris. Many appreciate the ability to complete the passport process in a short amount of time, especially when arriving prepared with the necessary documents.
Consistently praised
Recurring complaints
The bottom line: The facility is noted for its quick processing times, but experiences with staff can vary significantly.
The score, explained
Why 42.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 60% of passport offices in the registry.
Scanned August 12, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Today (Wed) · 9:00 AM – 6:00 PM
- Monday9:00 AM – 6:00 PM
- Tuesday9:00 AM – 6:00 PM
- Wednesday9:00 AM – 6:00 PM
- Thursday9:00 AM – 6:00 PM
- Friday9:00 AM – 6:00 PM
- Saturday9:30 AM – 5:00 PM
- SundayClosed
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Questions
About US Passport Acceptance Facility.
What are the operating hours of the US Passport Acceptance Facility?
The business operates Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:30 AM to 5:00 PM. They are closed on Sundays.
Does the US Passport Acceptance Facility require reservations?
The business does not require reservations; however, it is recommended to arrive prepared with all necessary documents to ensure a smooth process.
What is the parking situation like at the US Passport Acceptance Facility?
Parking is available in the garage with public spots, but it is advised to arrive early, especially when school is in session, to secure a parking space.
What special features does the US Passport Acceptance Facility offer?
The business is known for its efficient service, often completing appointments in under 15 minutes, and they provide assistance with document preparation and passport photos if needed.
How can I contact the US Passport Acceptance Facility for more information?
Customers can reach the business by phone at (510) 642-7796 or visit their website at https://recwell.berkeley.edu/us-passports/ for additional information.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
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