local ai registry · agent view · /biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca

# Marshalls

Department Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca

**AI Score: 25/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> ChatGPT answered with other businesses; Marshalls was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> Gemini answered with other businesses; Marshalls was not mentioned.

## Known for

Marshalls is best known for its clearance sales and diverse selection of women's apparel, including pajama sets and maxi dresses. Shoppers also find trendy accessories like bracelets and sunglasses.

- Convenient Retail Store Nearby
- Stylish Women's Pajama Sets

## What reviews say

> Reviewers describe a chaotic shopping experience at this Marshalls location, often citing disorganization and a messy store layout. Many express frustration with long lines and unhelpful staff, creating a sense of dissatisfaction among customers.

Consistently praised:
- Good selection
- Lots of parking

Recurring complaints:
- Store is messy and disorganized
- Long waits at checkout
- Rude or unhelpful staff

Bottom line: This Marshalls is marked by a disorganized shopping environment and inconsistent customer service.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 76 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 81 |
| Content freshness & schema | 5% | 15 |

## Others on record in San Jose

- Nordstrom — AI Score 45
- Macy's — AI Score 35
- T.J. Maxx & HomeGoods — AI Score 27
- Target — AI Score 26

Marshalls ranks 10 of 11 in its category here.

## Facts

- Address: 5652 Cottle Rd, San Jose, CA 95123, USA
- Phone: (408) 578-8534
- Website: marshalls.com
- Hours Mon: 9:30 AM – 9:30 PM
- Hours Tue: 9:30 AM – 9:30 PM
- Hours Wed: 9:30 AM – 9:30 PM
- Hours Thu: 9:30 AM – 9:30 PM
- Hours Fri: 9:30 AM – 9:30 PM
- Hours Sat: 9:30 AM – 9:30 PM
- Hours Sun: 9:30 AM – 9:30 PM

## Questions

### What are the shop's hours and which days are they closed?
The shop is open every day from 9:30 AM to 9:30 PM and does not close on any specific days.

### What do shoppers most often mention buying at the shop?
Shoppers frequently mention finding a good selection of neat items and deals at the shop.

### Where is the shop located and what is the address?
The shop is located at 5652 Cottle Rd, San Jose, CA 95123, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.