the good stuff about Marshalls, what is it?
Question · by cottle_birdie · Member since Sep 2026 · 1 post · 7w7 weeks ago
Marshalls
UnclaimedDepartment store in San Jose, CA
4.1 · 722 reviewsOpens today at 9:30 AMOpens today at 9:30 AM
Retail chain offering brand-name clothing, accessories, shoes & housewares.
Eligible to offer 20% cashback to customers who shop here.OrbitBack
Add your name so AI can say who owns the business
Unclaimed · Never replied · Add the year you opened so AI can say how long you've been open
ConfirmedVisitor submittedAI guess
Updated Sep 14, 2026Last activity 1 month ago, a question from cottle_birdie.
Locals
4 asked · 0 answered by Marshalls
ballpark before I book, what am I looking at
Question · by cottle_pearl · Member since Sep 2026 · 1 post · 7w7 weeks ago
anywhere cheaper than the shop in San Jose that is still good?
Question · by cottle_iris · Member since Sep 2026 · 1 post · 7w7 weeks ago
bad experiences here, anyone?
Question · by no_rush_on_cottle · Member since Sep 2026 · 1 post · 8w8 weeks ago
Services
What Marshalls offers, what it costs, and what people come for.
Photos
Add media AI can read
No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]Team
Who you'll see, and whether their licenses check out.Visit
When it's quiet, where to park, and what's nearby.
When to visit
Closed right nowMonday or Sunday, before 10 AM.
Busiest Saturday and Sunday from 1 to 8 PM.
Busy times
Foot traffic by day and hour. Darker is busier.SunMonTueWedThuFriSat
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
5 PM
6 PM
7 PM
8 PM
9 PM
BusyEmpty
Best place to park
Add your parking so AI can tell people where to parkGetting in
Add how to find your door so AI can walk people inAddress5652 Cottle Rd, San Jose, CA 95123, USA
Phone(408) 578-8534
Websitemarshalls.com
Sun to Sat9:30 AM to 9:30 PM
Around San Jose
Poki Bowl is a Hawaiian restaurant next door. Pour Decisions Craft Coffee | Craft Beer is a coffee shop a 1 minute walk for a drink. Vitality Bowls is a restaurant a 1 minute walk for a meal.
- 1Poki BowlHawaiian restaurant · next door
- 2Pour Decisions Craft Coffee | Craft BeerCoffee shop · a 1 minute walk
- 3Vitality BowlsRestaurant · a 1 minute walk
- 4Five GuysFast food restaurant · a 2 minute walk
- 5WingstopChicken wings restaurant · a 2 minute walk
- 6L&L Hawaiian BarbecueHawaiian restaurant · a 2 minute walk
Nearby places from Google Maps, read Sep 20, 2026.
All the details
Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.
Listing
NameMarshalls
Primary categoryDepartment Store
Other categoryAdd this so AI can answer it
Opening dateAdd this so AI can answer it
Contact
Phone(408) 578-8534
Websitemarshalls.com
Menu linkAdd this so AI can answer it
Booking linkAdd this so AI can answer it
MessagingAdd this so AI can answer it
Location
Address5652 Cottle Rd, San Jose, CA 95123, USA
Plus codeAdd this so AI can answer it
Located inAdd this so AI can answer it
Service areaAdd this so AI can answer it
Hours
Monday9:30 AM to 9:30 PM
Tuesday9:30 AM to 9:30 PM
Wednesday9:30 AM to 9:30 PM
Thursday9:30 AM to 9:30 PM
Friday9:30 AM to 9:30 PM
Saturday9:30 AM to 9:30 PM
Sunday9:30 AM to 9:30 PM
Special hoursAdd this so AI can answer it
Holiday hoursAdd this so AI can answer it
Accessibility
Wheelchair-accessible entranceAdd this so AI can answer it
Wheelchair-accessible parkingAdd this so AI can answer it
Wheelchair-accessible restroomAdd this so AI can answer it
Wheelchair-accessible seatingAdd this so AI can answer it
Assistive hearing loopAdd this so AI can answer it
Payments
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Service options
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Online appointmentsAdd this so AI can answer it
Online estimatesAdd this so AI can answer it
Amenities
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ParkingAdd this so AI can answer it
Gender-neutral restroomAdd this so AI can answer it
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The business
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Team
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Licenses and credentials
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Prices
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Booking and policies
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Offers and programs
Gift cardsAdd this so AI can answer it
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Customers
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Community and charity
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Recognition and memberships
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Brands and products
Links
Websitemarshalls.com
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Story and values
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Growth
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Year-over-year growthAdd this so AI can answer it
Today9:30 AM to 9:30 PM
Phone(408) 578-8534
Busy times
9a
12p
3p
6p
9p
Closed now. Busiest Sat and Sun, 1 to 8 PM.
Reputation
What reviews, press and directories say about Marshalls.
Reviews
Add reviews AI can read4.1from 722 reviews on Google
This Marshalls is marked by a disorganized shopping environment and inconsistent customer service. Reviewers describe a chaotic shopping experience at this Marshalls location, often citing disorganization and a messy store layout. Many express frustration with long lines and unhelpful staff, creating a sense of dissatisfaction among customers.
- 572%
- 416%
- 34%
- 20%
- 18%
Would go back88%88% of reviews give the visit 4 or 5 stars.Positive 88%, 4 or 5 stars · Neutral 4%, 3 stars · Negative 8%, 1 or 2 stars
The good
- Good selection
- Lots of parking
The bad
- Store is messy and disorganized
- Long waits at checkout
- Rude or unhelpful staff
Press and awards
Add press AI can readDirectories
Add to directories AI readsUpdates
Post an updateHow AI sees Marshalls
The AI Score is out of 100, read from 8 signals across search and AI.
25out of 100
30 San Jose avg
What the score is made of
Signal and how much it countsMarshalls
- Retrieval grounding 26%Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.0
- Off-property attestation 20%Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.40
- AI visibility 14%Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.0
- Reviews & response 12%The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.76
- Backlink & citation authority 8%Domain authority and editorial quality of the sources that attest to you.68
- Google Business Profile 8%Required and recommended fields; update cadence. The listing AI pulls from first.90
- Speed & mobile 7%Core Web Vitals at the 75th percentile, on a real phone.81
- Content freshness & schema 5%Crawl recency, intent alignment, valid JSON-LD, canonicals.15
Every business is scored the same way, and nobody can pay for a better score.
See exactly what AI says about you, and how to get picked
Marshalls, as AI sees it. Blue signals help Marshalls, and red ones hold it back.
- The questions people ask Gemini and ChatGPT about department stores in San Jose, and who they name instead of you
- What AI gets wrong about you, next to what’s true
- What to change first so AI names you
Claiming your page is free.
What AI reads
The page ChatGPT, Gemini, Perplexity and Google read about Marshalls. The code version is exactly what their crawlers get.
Local AI Registry · Department stores in San Jose, CA · Editorial
Marshalls, San Jose CA: Reviews
By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.
Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below
In short
Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor.
What each mark on this page means: https://localairegistry.com/methodology#marks
Key facts
| Fact | Value |
|---|---|
| Type | Department store |
| Address | 5652 Cottle Rd, San Jose, CA 95123, USA |
| Hours | Mon to Sun 9:30 AM to 9:30 PM |
| Phone | (408) 578-8534 |
| Rating | 4.1 across 722 reviews on Google |
| Quietest time | Wednesday |
| Updated | September 14, 2026 |
All the details
Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.
| Group | Fact | Value | Mark | Evidence |
|---|---|---|---|---|
| Location info | Address | 5652 Cottle Rd, San Jose, CA 95123, USA | Confirmed | Google Business Profile |
| Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Location info | Name | Marshalls | Confirmed | Google Business Profile |
| Location info | Phone | (408) 578-8534 | Confirmed | Google Business Profile |
| Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories sales | AI guess | |
| Services | Service | Clothing sales | AI guess | |
| Services | Service | Housewares sales | AI guess | |
| Services | Service | Shoes sales | AI guess | |
| Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile |
Services and prices
Known for
The team
Visiting Marshalls
Address: 5652 Cottle Rd, San Jose, CA 95123, USA. Phone: (408) 578-8534. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)
Location info from Google Business Profile
From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."
When to go
Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.
Parking and getting in
Add your parking so AI can tell people where to parkAdd how to find your door so AI can walk people in
Nearby
| Place | Type | Distance |
|---|---|---|
| Poki Bowl | Hawaiian restaurant | 1 min walk |
| Pour Decisions Craft Coffee | Craft Beer | Coffee shop | 1 min walk |
| Vitality Bowls | Restaurant | 1 min walk |
| Five Guys | Fast food restaurant | 2 min walk |
| Wingstop | Chicken wings restaurant | 2 min walk |
| L&L Hawaiian Barbecue | Hawaiian restaurant | 2 min walk |
Reputation
4.1 average across 722 reviews: Google 722. (Confirmed, read September 14, 2026.)
This Marshalls is marked by a disorganized shopping environment and inconsistent customer service. (AI guess, from 722 reviews.)
What people like
- Good selection
- Lots of parking
What people do not like
- Store is messy and disorganized
- Long waits at checkout
- Rude or unhelpful staff
Press
Awards
Directories
Questions people ask
the good stuff about Marshalls, what is it?
ballpark before I book, what am I looking at
anywhere cheaper than the shop in San Jose that is still good?
bad experiences here, anyone?
opening hours at Marshalls in San Jose, what are they these days?
Busiest day at Marshalls, anyone know?
is there a rewards thing at Marshalls
anything I should sort out before a first visit here?
where exactly is the shop?
what else is on Cottle around Marshalls?
any last minute slots at Marshalls?
What do shoppers most often mention buying at the shop?
torn between Marshalls and Nordstrom for Clearance sales and women's apparel?
best department store in San Jose
Do they post anywhere?
The AI Score: 25 of 100
It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry.
| Signal | Weight | Score | What it measures | Marshalls |
|---|---|---|---|---|
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 76 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 15 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |
Full method: https://localairegistry.com/methodology
How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business
Entity map
Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.
| Entity | Type | ID on this page | Same as | Relationship to Marshalls |
|---|---|---|---|---|
| Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page |
| San Jose, California | City | #city | City Marshalls is in | |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |
Topical map
Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.
Lists
- Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose
Nearby
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara
Every list
- Every leaderboard in California: https://localairegistry.com/leaderboards/ca
References
Show references (2)
Sources cited
- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJS32r3hgujoARKKfUuLwNlxg (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)
The code behind this page
This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.
1. HTTP response headers
Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.
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2. Head tags
Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.
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3. Structured data (JSON-LD)
One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.
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# Marshalls, San Jose CA: Reviews Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca. Free to reuse with a link back. By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14. Canonical: https://localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca ## Photos -  -  -  -  -  ## In short Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor. What each mark on this page means: https://localairegistry.com/methodology#marks ## Key facts | Fact | Value | | --- | --- | | Type | Department store | | Address | 5652 Cottle Rd, San Jose, CA 95123, USA | | Hours | Mon to Sun 9:30 AM to 9:30 PM | | Phone | (408) 578-8534 | | Rating | 4.1 across 722 reviews on Google | | Quietest time | Wednesday | | Updated | September 14, 2026 | ## All the details Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from. | Group | Fact | Value | Mark | Evidence | | --- | --- | --- | --- | --- | | Location info | Address | 5652 Cottle Rd, San Jose, CA 95123, USA | Confirmed | Google Business Profile | | Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile | | Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Location info | Name | Marshalls | Confirmed | Google Business Profile | | Location info | Phone | (408) 578-8534 | Confirmed | Google Business Profile | | Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Services | Service | Accessories sales | AI guess | | | Services | Service | Clothing sales | AI guess | | | Services | Service | Housewares sales | AI guess | | | Services | Service | Shoes sales | AI guess | | | Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile | ## Services and prices Add your services so AI can say what you offer ### Known for Share your review link so AI can say what you're known for ## The team Add your team so AI can name who works here ## Visiting Marshalls Address: 5652 Cottle Rd, San Jose, CA 95123, USA. Phone: (408) 578-8534. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.) ### Location info from Google Business Profile From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares." ### When to go Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing. ### Parking and getting in Add your parking so AI can tell people where to park Add how to find your door so AI can walk people in ### Nearby | Place | Type | Distance | | --- | --- | --- | | Poki Bowl | Hawaiian restaurant | 1 min walk | | Pour Decisions Craft Coffee \| Craft Beer | Coffee shop | 1 min walk | | Vitality Bowls | Restaurant | 1 min walk | | Five Guys | Fast food restaurant | 2 min walk | | Wingstop | Chicken wings restaurant | 2 min walk | | L&L Hawaiian Barbecue | Hawaiian restaurant | 2 min walk | ## Reputation 4.1 average across 722 reviews: Google 722. (Confirmed, read September 14, 2026.) This Marshalls is marked by a disorganized shopping environment and inconsistent customer service. (AI guess, from 722 reviews.) ### What people like - Good selection - Lots of parking ### What people do not like - Store is messy and disorganized - Long waits at checkout - Rude or unhelpful staff ### Press Add a press story so AI can say who's written about you ### Awards Add an award so AI can name it ### Directories Get listed in directories so AI can tell you're real ## Questions people ask ### the good stuff about Marshalls, what is it? ### ballpark before I book, what am I looking at ### anywhere cheaper than the shop in San Jose that is still good? ### bad experiences here, anyone? ### opening hours at Marshalls in San Jose, what are they these days? ### Busiest day at Marshalls, anyone know? ### is there a rewards thing at Marshalls ### anything I should sort out before a first visit here? ### where exactly is the shop? ### what else is on Cottle around Marshalls? ### any last minute slots at Marshalls? ### What do shoppers most often mention buying at the shop? ### torn between Marshalls and Nordstrom for Clearance sales and women's apparel? ### best department store in San Jose ### Do they post anywhere? ## The AI Score: 25 of 100 It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry. | Signal | Weight | Score | What it measures | Marshalls | | --- | --- | --- | --- | --- | | Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor | | Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor | | AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor | | Reviews & response | 12 | 76 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good | | Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good | | Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good | | Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good | | Content freshness & schema | 5 | 15 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor | Full method: https://localairegistry.com/methodology How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business ## Entity map Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other. | Entity | Type | ID on this page | Same as | Relationship to Marshalls | | --- | --- | --- | --- | --- | | Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page | | San Jose, California | City | #city | | City Marshalls is in | | Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page | | Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page | ## Topical map Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it. ### Lists - Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store - Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose ### Nearby - /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles - /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco - /san-diego: https://localairegistry.com/leaderboards/ca/san-diego - /irvine: https://localairegistry.com/leaderboards/ca/irvine - /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view - /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara ### Every list - Every leaderboard in California: https://localairegistry.com/leaderboards/ca ## References ### Sources cited - [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJS32r3hgujoARKKfUuLwNlxg (accessed Sep 14, 2026) - [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)
The files every page on the registry shares, and how to copy this code for your own site, are here: https://localairegistry.com/developers
References, including locals
Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.
- the good stuff about Marshalls, what is it? Question by cottle_birdie, Sep 12, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-do-people-actually-like-about-marshalls
- ballpark before I book, what am I looking at Question by cottle_pearl, Sep 11, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-does-a-department-store-actually-cost-in-san-jose
- anywhere cheaper than the shop in San Jose that is still good? Question by cottle_iris, Sep 10, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/is-there-anywhere-cheaper-than-marshalls-in-san-jose-that-is-still-good
- bad experiences here, anyone? Question by no_rush_on_cottle, Sep 8, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/the-reviews-look-glowing-what-are-the-real-complaints
- opening hours at Marshalls in San Jose, what are they these days? Question by window_shopping_on_cottle, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed
- Busiest day at Marshalls, anyone know? Question by early_on_cottle, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-is-the-quietest-day-to-book-at-marshalls
- is there a rewards thing at Marshalls Question by quiet_on_cottle, Sep 2, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/does-marshalls-take-rewards-points-or-membership-pricing
- anything I should sort out before a first visit here? Question by spring_regular_north, Aug 28, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-should-i-know-before-a-first-visit-at-marshalls
- where exactly is the shop? Question by circling_on_cottle, Aug 25, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/where-is-the-shop-located-and-what-is-the-address
- what else is on Cottle around Marshalls? Question by lowkey_on_cottle, Aug 21, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-is-around-marshalls-on-cottle
- any last minute slots at Marshalls? Question by picky_on_cottle, Aug 18, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/does-marshalls-ever-have-last-minute-openings
- What do shoppers most often mention buying at the shop? Question by long_overdue_in_sj_95123, Aug 14, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-do-shoppers-most-often-mention-buying-at-the-shop
- torn between Marshalls and Nordstrom for Clearance sales and women's apparel? Question by undecided_on_cottle, Aug 12, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/marshalls-or-nordstrom-for-clearance-sales-and-womens-apparel
- best department store in San Jose Question by first_timer_on_cottle, Aug 11, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/best-department-store-in-san-jose
- Do they post anywhere? Question by new_here_on_cottle, Aug 5, 2026. localairegistry.com/biz/ca/san-jose/marshalls-cottle-rd-san-jose-ca/q/what-has-marshalls-been-posting-lately
You're free to copy anything on this page, as long as you keep the reference links. How to copy it or link to it
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</head>
<body>
<main>
<article>
<header>
<p>Local AI Registry · Department stores in San Jose, CA · Editorial</p>
<h2>Marshalls, San Jose CA: Reviews</h2>
<p>By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.</p>
<p>Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below</p>
</header>
<section id="ai-in-short">
<h3>In short</h3>
<p>Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor.</p>
<p>What each mark on this page means: https://localairegistry.com/methodology#marks</p>
</section>
<section id="ai-key-facts">
<h3>Key facts</h3>
<table>
<thead><tr><th scope="col">Fact</th><th scope="col">Value</th></tr></thead>
<tbody>
<tr><td>Type</td><td>Department store</td></tr>
<tr><td>Address</td><td>5652 Cottle Rd, San Jose, CA 95123, USA</td></tr>
<tr><td>Hours</td><td>Mon to Sun 9:30 AM to 9:30 PM</td></tr>
<tr><td>Phone</td><td>(408) 578-8534</td></tr>
<tr><td>Rating</td><td>4.1 across 722 reviews on Google</td></tr>
<tr><td>Quietest time</td><td>Wednesday</td></tr>
<tr><td>Updated</td><td>September 14, 2026</td></tr>
</tbody>
</table>
</section>
<section id="ai-all-the-details">
<h3>All the details</h3>
<p>Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.</p>
<table>
<thead><tr><th scope="col">Group</th><th scope="col">Fact</th><th scope="col">Value</th><th scope="col">Mark</th><th scope="col">Evidence</th></tr></thead>
<tbody>
<tr><td>Location info</td><td>Address</td><td>5652 Cottle Rd, San Jose, CA 95123, USA</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Description</td><td>Retail chain offering brand-name clothing, accessories, shoes & housewares.</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Hours</td><td>Mon to Sun 9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Name</td><td>Marshalls</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Phone</td><td>(408) 578-8534</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Monday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Tuesday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Wednesday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Thursday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Friday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Saturday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Sunday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Services</td><td>Service</td><td>Accessories sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Clothing sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Housewares sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Shoes sales</td><td>AI guess</td><td></td></tr>
<tr><td>Links</td><td>Website</td><td>https://www.marshalls.com/</td><td>Confirmed</td><td>Google Business Profile</td></tr>
</tbody>
</table>
</section>
<section id="ai-services-and-prices">
<h3>Services and prices</h3>
<h4>Known for</h4>
</section>
<section id="ai-the-team">
<h3>The team</h3>
</section>
<section id="ai-visiting-marshalls">
<h3>Visiting Marshalls</h3>
<p>Address: 5652 Cottle Rd, San Jose, CA 95123, USA. Phone: (408) 578-8534. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)</p>
<h4>Location info from Google Business Profile</h4>
<p>From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."</p>
<h4>When to go</h4>
<p>Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.</p>
<h4>Parking and getting in</h4>
<h4>Nearby</h4>
<table>
<thead><tr><th scope="col">Place</th><th scope="col">Type</th><th scope="col">Distance</th></tr></thead>
<tbody>
<tr><td>Poki Bowl</td><td>Hawaiian restaurant</td><td>1 min walk</td></tr>
<tr><td>Pour Decisions Craft Coffee | Craft Beer</td><td>Coffee shop</td><td>1 min walk</td></tr>
<tr><td>Vitality Bowls</td><td>Restaurant</td><td>1 min walk</td></tr>
<tr><td>Five Guys</td><td>Fast food restaurant</td><td>2 min walk</td></tr>
<tr><td>Wingstop</td><td>Chicken wings restaurant</td><td>2 min walk</td></tr>
<tr><td>L&L Hawaiian Barbecue</td><td>Hawaiian restaurant</td><td>2 min walk</td></tr>
</tbody>
</table>
</section>
<section id="ai-reputation">
<h3>Reputation</h3>
<p>4.1 average across 722 reviews: Google 722. (Confirmed, read September 14, 2026.)</p>
<p>This Marshalls is marked by a disorganized shopping environment and inconsistent customer service. (AI guess, from 722 reviews.)</p>
<h4>What people like</h4>
<ul>
<li>Good selection</li>
<li>Lots of parking</li>
</ul>
<h4>What people do not like</h4>
<ul>
<li>Store is messy and disorganized</li>
<li>Long waits at checkout</li>
<li>Rude or unhelpful staff</li>
</ul>
<h4>Press</h4>
<h4>Awards</h4>
<h4>Directories</h4>
</section>
<section id="ai-questions-people-ask">
<h3>Questions people ask</h3>
<h4>the good stuff about Marshalls, what is it?</h4>
<h4>ballpark before I book, what am I looking at</h4>
<h4>anywhere cheaper than the shop in San Jose that is still good?</h4>
<h4>bad experiences here, anyone?</h4>
<h4>opening hours at Marshalls in San Jose, what are they these days?</h4>
<h4>Busiest day at Marshalls, anyone know?</h4>
<h4>is there a rewards thing at Marshalls</h4>
<h4>anything I should sort out before a first visit here?</h4>
<h4>where exactly is the shop?</h4>
<h4>what else is on Cottle around Marshalls?</h4>
<h4>any last minute slots at Marshalls?</h4>
<h4>What do shoppers most often mention buying at the shop?</h4>
<h4>torn between Marshalls and Nordstrom for Clearance sales and women's apparel?</h4>
<h4>best department store in San Jose</h4>
<h4>Do they post anywhere?</h4>
</section>
<section id="ai-score">
<h3>The AI Score: 25 of 100</h3>
<p>It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry.</p>
<table>
<thead><tr><th scope="col">Signal</th><th scope="col">Weight</th><th scope="col">Score</th><th scope="col">What it measures</th><th scope="col">Marshalls</th></tr></thead>
<tbody>
<tr><td>Retrieval grounding</td><td>26</td><td>0</td><td>Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.</td><td>Poor</td></tr>
<tr><td>Off-property attestation</td><td>20</td><td>40</td><td>Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.</td><td>Poor</td></tr>
<tr><td>AI visibility</td><td>14</td><td>0</td><td>Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.</td><td>Poor</td></tr>
<tr><td>Reviews & response</td><td>12</td><td>76</td><td>The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.</td><td>Good</td></tr>
<tr><td>Backlink & citation authority</td><td>8</td><td>68</td><td>Domain authority and editorial quality of the sources that attest to you.</td><td>Good</td></tr>
<tr><td>Google Business Profile</td><td>8</td><td>90</td><td>Required and recommended fields; update cadence. The listing AI pulls from first.</td><td>Good</td></tr>
<tr><td>Speed & mobile</td><td>7</td><td>81</td><td>Core Web Vitals at the 75th percentile, on a real phone.</td><td>Good</td></tr>
<tr><td>Content freshness & schema</td><td>5</td><td>15</td><td>Crawl recency, intent alignment, valid JSON-LD, canonicals.</td><td>Poor</td></tr>
</tbody>
</table>
<p>Full method: https://localairegistry.com/methodology</p>
<p>How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business</p>
</section>
<section id="ai-entity-map">
<h3>Entity map</h3>
<p>Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.</p>
<table>
<thead><tr><th scope="col">Entity</th><th scope="col">Type</th><th scope="col">ID on this page</th><th scope="col">Same as</th><th scope="col">Relationship to Marshalls</th></tr></thead>
<tbody>
<tr><td>Marshalls</td><td>LocalBusiness</td><td>#business</td><td>https://www.marshalls.com/</td><td>Subject of this page</td></tr>
<tr><td>San Jose, California</td><td>City</td><td>#city</td><td></td><td>City Marshalls is in</td></tr>
<tr><td>Local AI Registry</td><td>Organization</td><td>#publisher</td><td>https://localairegistry.com</td><td>Publisher of this page</td></tr>
<tr><td>Steve Lee</td><td>Person</td><td>#author</td><td>https://localairegistry.com/team/steve-lee</td><td>Author of this page</td></tr>
</tbody>
</table>
</section>
<section id="ai-topical-map">
<h3>Topical map</h3>
<p>Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.</p>
<h4>Lists</h4>
<ul>
<li>Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store</li>
<li>Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose</li>
</ul>
<h4>Nearby</h4>
<ul>
<li>/los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles</li>
<li>/san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco</li>
<li>/san-diego: https://localairegistry.com/leaderboards/ca/san-diego</li>
<li>/irvine: https://localairegistry.com/leaderboards/ca/irvine</li>
<li>/mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view</li>
<li>/santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara</li>
</ul>
<h4>Every list</h4>
<ul>
<li>Every leaderboard in California: https://localairegistry.com/leaderboards/ca</li>
</ul>
</section>
<section id="ai-references">
<h3>References</h3>
<h4>Sources cited</h4>
<ul>
<li>[1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJS32r3hgujoARKKfUuLwNlxg (accessed Sep 14, 2026)</li>
<li>[2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)</li>
</ul>
</section>
</article>
</main>
</body>
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References
Change historyConfirmedVisitor submittedAI guessShow references (2)
This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.
- [1]VisitName, address, phone, hours and 2 other detailsGoogle Business Profile.Primary source · Accessed Sep 14, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJS32r3hgujoARKKfUuLwNlxg
- [2]Services4 servicesAI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026.AI engine output · Accessed Sep 20, 2026 · https://localairegistry.com/methodology