local ai registry · agent view · /biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca

# Marshalls

Department Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca

**AI Score: 25/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> ChatGPT answered with other businesses; Marshalls was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best department store in San Jose" (checked September 14, 2026)
> Gemini answered with other businesses; Marshalls was not mentioned.

## Known for

Marshalls is best known for its clearance sales and trendy women's apparel, particularly pajamas and dresses. Shoppers appreciate the variety and affordability of their offerings.

- Clearance Sales Galore
- Convenient Retail Location
- Stylish Women's Pajama Sets

## What reviews say

> Customers describe a chaotic shopping experience at Marshalls in San Jose, with long lines and unhelpful staff interactions. A specific dressing room attendant, Caroline, has been repeatedly noted for her condescending attitude, contributing to a frustrating atmosphere. Many reviews mention disorganization and cleanliness issues throughout the store.

Consistently praised:
- Good selection of items
- Cosmetics aisle for savings
- Quick-moving lines on some days

Recurring complaints:
- Long lines at checkout
- Rude staff interactions, especially with Caroline
- Store cleanliness and organization problems
- Inconsistent pricing and return policies

Bottom line: Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 81 |
| Content freshness & schema | 5% | 15 |

## Others on record in San Jose

- Nordstrom — AI Score 45
- Macy's — AI Score 35
- T.J. Maxx & HomeGoods — AI Score 27
- Target — AI Score 26

Marshalls ranks 11 of 11 in its category here.

## Facts

- Address: 330 N Capitol Ave, San Jose, CA 95133, USA
- Phone: (408) 929-0106
- Website: marshalls.com
- Hours Mon: 9:30 AM – 9:30 PM
- Hours Tue: 9:30 AM – 9:30 PM
- Hours Wed: 9:30 AM – 9:30 PM
- Hours Thu: 9:30 AM – 9:30 PM
- Hours Fri: 9:30 AM – 9:30 PM
- Hours Sat: 9:30 AM – 9:30 PM
- Hours Sun: 9:30 AM – 9:30 PM

## Questions

### What are the shop's hours and which days are they closed?
The shop is open Monday through Sunday from 9:30 AM to 9:30 PM and does not close on any specific days.

### What do shoppers most often mention buying at the shop?
Shoppers frequently mention purchasing clothing and items from the cosmetics aisle, often highlighting the clearance section for savings.

### Where is the shop located and what is the address?
The shop is located at 330 N Capitol Ave, San Jose, CA 95133, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.