does Marshalls ever have cancellations
Question · by birthday_neighbor_east_95133 · Member since Sep 2026 · 1 post · 7w7 weeks ago
Marshalls
UnclaimedDepartment store in San Jose, CA
4.1 · 574 reviewsOpens today at 9:30 AMOpens today at 9:30 AM
Retail chain offering brand-name clothing, accessories, shoes & housewares.
Eligible to offer 20% cashback to customers who shop here.OrbitBack
Add your name so AI can say who owns the business
Unclaimed · Replies to reviews · Add the year you opened so AI can say how long you've been open
ConfirmedVisitor submittedAI guess
Updated Sep 14, 2026Last activity 1 month ago, a question from birthday_neighbor_east_95133.
Locals
5 asked · 0 answered by Marshalls
Why do people rate Marshalls?
Question · by capitol_noor · Member since Sep 2026 · 2 posts · 7w7 weeks ago
discounts for coming back, is that a thing
Question · by hopeful_on_capitol · Member since Sep 2026 · 1 post · 7w7 weeks ago
walking in for a first visit, what happens
Question · by capitol_clover · Member since Sep 2026 · 1 post · 7w7 weeks ago
Downsides nobody puts in a five star review?
Question · by capitol_dot · Member since Sep 2026 · 1 post · 8w8 weeks ago
Services
What Marshalls offers, what it costs, and what people come for.
Photos
Add media AI can read
No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]Team
Who you'll see, and whether their licenses check out.Visit
When it's quiet, where to park, and what's nearby.
When to visit
Closed right nowThursday or Sunday, before 10 AM.
Busiest Tuesday and Saturday from 1 to 5 PM.
Busy times
Foot traffic by day and hour. Darker is busier.SunMonTueWedThuFriSat
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
5 PM
6 PM
7 PM
8 PM
9 PM
BusyEmpty
Best place to park
Add your parking so AI can tell people where to parkGetting in
Add how to find your door so AI can walk people inAddress330 N Capitol Ave, San Jose, CA 95133, USA
Phone(408) 929-0106
Websitemarshalls.com
Sun to Sat9:30 AM to 9:30 PM
Around San Jose
It is in San Jose Market Center. There is Free Shipping on Orders over $89. T K Noodle Inc is next door for noodle dishes. Wingstop is next door for chicken wings. Starbucks Coffee Company is a 1 minute walk for coffee.
- 1T K Noodle IncNoodle shop · next door
- 2WingstopChicken wings restaurant · next door
- 3Starbucks Coffee CompanyCoffee shop · a 1 minute walk
- 4TOGO'S SandwichesSandwich shop · a 2 minute walk
- 5ExtraMileConvenience store · a 3 minute walk
- 6Krispy Krunchy ChickenChicken restaurant · a 3 minute walk
Nearby places from Google Maps, read Sep 19, 2026.
All the details
Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.
Listing
NameMarshalls
Primary categoryDepartment Store
Other categoryAdd this so AI can answer it
Opening dateAdd this so AI can answer it
Contact
Phone(408) 929-0106
Websitemarshalls.com
Menu linkAdd this so AI can answer it
Booking linkAdd this so AI can answer it
MessagingAdd this so AI can answer it
Location
Address330 N Capitol Ave, San Jose, CA 95133, USA
Plus codeAdd this so AI can answer it
Located inAdd this so AI can answer it
Service areaAdd this so AI can answer it
Hours
Monday9:30 AM to 9:30 PM
Tuesday9:30 AM to 9:30 PM
Wednesday9:30 AM to 9:30 PM
Thursday9:30 AM to 9:30 PM
Friday9:30 AM to 9:30 PM
Saturday9:30 AM to 9:30 PM
Sunday9:30 AM to 9:30 PM
Special hoursAdd this so AI can answer it
Holiday hoursAdd this so AI can answer it
Accessibility
Wheelchair-accessible entranceAdd this so AI can answer it
Wheelchair-accessible parkingAdd this so AI can answer it
Wheelchair-accessible restroomAdd this so AI can answer it
Wheelchair-accessible seatingAdd this so AI can answer it
Assistive hearing loopAdd this so AI can answer it
Payments
MastercardAdd this so AI can answer it
American ExpressAdd this so AI can answer it
DiscoverAdd this so AI can answer it
Debit cardsAdd this so AI can answer it
Apple PayAdd this so AI can answer it
Google PayAdd this so AI can answer it
FinancingAdd this so AI can answer it
HSA or FSA cardsAdd this so AI can answer it
Service options
Appointment requiredAdd this so AI can answer it
Walk-insAdd this so AI can answer it
Onsite servicesAdd this so AI can answer it
Online appointmentsAdd this so AI can answer it
Online estimatesAdd this so AI can answer it
Amenities
RestroomAdd this so AI can answer it
ParkingAdd this so AI can answer it
Gender-neutral restroomAdd this so AI can answer it
Language assistanceAdd this so AI can answer it
The business
Legal business nameAdd this so AI can answer it
FoundedAdd this so AI can answer it
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LocationsAdd this so AI can answer it
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Team
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Full-time staffAdd this so AI can answer it
Front deskAdd this so AI can answer it
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Licenses and credentials
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Prices
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ConsultationAdd this so AI can answer it
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Membership planAdd this so AI can answer it
First-visit offerAdd this so AI can answer it
Booking and policies
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Book by phoneAdd this so AI can answer it
CancellationAdd this so AI can answer it
Late cancel or no-show feeAdd this so AI can answer it
Late arrivalAdd this so AI can answer it
Minimum ageAdd this so AI can answer it
RefundsAdd this so AI can answer it
Children in the waiting roomAdd this so AI can answer it
Offers and programs
Gift cardsAdd this so AI can answer it
Loyalty programAdd this so AI can answer it
Referral programAdd this so AI can answer it
Financing partnerAdd this so AI can answer it
Military or teacher discountAdd this so AI can answer it
Customers
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Repeat customer rateAdd this so AI can answer it
Average spend per visitAdd this so AI can answer it
Most popular first visitAdd this so AI can answer it
Customer satisfaction scoreAdd this so AI can answer it
Busiest monthAdd this so AI can answer it
Community and charity
CharityAdd this so AI can answer it
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Volunteer hours a yearAdd this so AI can answer it
Local sponsorshipAdd this so AI can answer it
Free or reduced-cost servicesAdd this so AI can answer it
Recognition and memberships
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BBB profileAdd this so AI can answer it
Press linkAdd this so AI can answer it
Speaking or teachingAdd this so AI can answer it
Brands and products
Links
Websitemarshalls.com
InstagramAdd this so AI can answer it
FacebookAdd this so AI can answer it
YouTubeAdd this so AI can answer it
LinkedInAdd this so AI can answer it
Google reviewsAdd this so AI can answer it
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Story and values
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Eco practiceAdd this so AI can answer it
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Growth
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Open jobAdd this so AI can answer it
New location plannedAdd this so AI can answer it
Year-over-year growthAdd this so AI can answer it
Today9:30 AM to 9:30 PM
Phone(408) 929-0106
Busy times
9a
12p
3p
6p
9p
Closed now. Busiest Tue and Sat, 1 to 5 PM.
Reputation
What reviews, press and directories say about Marshalls.
Reviews
Add reviews AI can read4.1from 574 reviews on Google
Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products. Customers describe a chaotic shopping experience at Marshalls in San Jose, with long lines and unhelpful staff interactions. A specific dressing room attendant, Caroline, has been repeatedly noted for her condescending attitude, contributing to a frustrating atmosphere. Many reviews mention disorganization and cleanliness issues throughout the store.
- 548%
- 424%
- 30%
- 24%
- 124%
Would go back72%72% of reviews give the visit 4 or 5 stars.Positive 72%, 4 or 5 stars · Neutral 0%, 3 stars · Negative 28%, 1 or 2 stars
The good
- Good selection of items
- Cosmetics aisle for savings
- Quick-moving lines on some days
The bad
- Long lines at checkout
- Rude staff interactions, especially with Caroline
- Store cleanliness and organization problems
- Inconsistent pricing and return policies
Press and awards
Add press AI can readDirectories
Add to directories AI readsUpdates
Post an updateHow AI sees Marshalls
The AI Score is out of 100, read from 8 signals across search and AI.
25out of 100
30 San Jose avg
What the score is made of
Signal and how much it countsMarshalls
- Retrieval grounding 26%Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.0
- Off-property attestation 20%Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.40
- AI visibility 14%Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.0
- Reviews & response 12%The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.70
- Backlink & citation authority 8%Domain authority and editorial quality of the sources that attest to you.68
- Google Business Profile 8%Required and recommended fields; update cadence. The listing AI pulls from first.90
- Speed & mobile 7%Core Web Vitals at the 75th percentile, on a real phone.81
- Content freshness & schema 5%Crawl recency, intent alignment, valid JSON-LD, canonicals.15
Every business is scored the same way, and nobody can pay for a better score.
See exactly what AI says about you, and how to get picked
Marshalls, as AI sees it. Blue signals help Marshalls, and red ones hold it back.
- The questions people ask Gemini and ChatGPT about department stores in San Jose, and who they name instead of you
- What AI gets wrong about you, next to what’s true
- What to change first so AI names you
Claiming your page is free.
What AI reads
The page ChatGPT, Gemini, Perplexity and Google read about Marshalls. The code version is exactly what their crawlers get.
Local AI Registry · Department stores in San Jose, CA · Editorial
Marshalls, San Jose CA: Reviews
By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.
Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below
In short
Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor.
What each mark on this page means: https://localairegistry.com/methodology#marks
Key facts
| Fact | Value |
|---|---|
| Type | Department store |
| Address | 330 N Capitol Ave, San Jose, CA 95133, USA |
| Hours | Mon to Sun 9:30 AM to 9:30 PM |
| Phone | (408) 929-0106 |
| Rating | 4.1 across 574 reviews on Google |
| Quietest time | Wednesday |
| Updated | September 14, 2026 |
All the details
Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.
| Group | Fact | Value | Mark | Evidence |
|---|---|---|---|---|
| Location info | Address | 330 N Capitol Ave, San Jose, CA 95133, USA | Confirmed | Google Business Profile |
| Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Location info | Name | Marshalls | Confirmed | Google Business Profile |
| Location info | Phone | (408) 929-0106 | Confirmed | Google Business Profile |
| Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories sales | AI guess | |
| Services | Service | Brand-name clothing sales | AI guess | |
| Services | Service | Housewares sales | AI guess | |
| Services | Service | Shoes sales | AI guess | |
| Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile |
Services and prices
Known for
The team
Visiting Marshalls
Address: 330 N Capitol Ave, San Jose, CA 95133, USA. Phone: (408) 929-0106. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)
Location info from Google Business Profile
From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."
When to go
Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.
Parking and getting in
Add your parking so AI can tell people where to parkAdd how to find your door so AI can walk people in
Nearby
| Place | Type | Distance |
|---|---|---|
| T K Noodle Inc | Noodle shop | 1 min walk |
| Wingstop | Chicken wings restaurant | 1 min walk |
| Starbucks Coffee Company | Coffee shop | 1 min walk |
| McKee & Capitol | Bus stop | 2 min walk |
| McKee and Capitol | Transit station | 2 min walk |
| TOGO'S Sandwiches | Sandwich shop | 2 min walk |
Reputation
4.1 average across 574 reviews: Google 574. (Confirmed, read September 14, 2026.)
Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products. (AI guess, from 574 reviews.)
What people like
- Good selection of items
- Cosmetics aisle for savings
- Quick-moving lines on some days
What people do not like
- Long lines at checkout
- Store cleanliness and organization problems
- Inconsistent pricing and return policies
Press
Awards
Directories
Questions people ask
does Marshalls ever have cancellations
Why do people rate Marshalls?
discounts for coming back, is that a thing
walking in for a first visit, what happens
Downsides nobody puts in a five star review?
anything new from Marshalls lately?
how much is a first visit around here
best department store in San Jose
address for the shop, anyone have it?
What do shoppers most often mention buying at the shop?
what else is on Capitol around Marshalls?
Marshalls or Nordstrom for Clearance sales and women's fashion?
Are the hours on Google right for Marshalls in San Jose?
trying to avoid the rush, which day is quiet
is San Jose expensive for this, or is it just here
The AI Score: 25 of 100
It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry.
| Signal | Weight | Score | What it measures | Marshalls |
|---|---|---|---|---|
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 70 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 15 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |
Full method: https://localairegistry.com/methodology
How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business
Entity map
Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.
| Entity | Type | ID on this page | Same as | Relationship to Marshalls |
|---|---|---|---|---|
| Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page |
| San Jose, California | City | #city | City Marshalls is in | |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |
Topical map
Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.
Lists
- Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose
Nearby
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara
Every list
- Every leaderboard in California: https://localairegistry.com/leaderboards/ca
References
Show references (2)
Sources cited
- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJI71eawjNj4ARvJdtJ-1UqhA (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)
The code behind this page
This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.
1. HTTP response headers
Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.
HTTP/2 200 content-type: text/html; charset=utf-8 link: <https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca>; rel="canonical", <https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca.md>; rel="alternate"; type="text/markdown", <https://localairegistry.com/llms.txt>; rel="describedby"
2. Head tags
Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.
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3. Structured data (JSON-LD)
One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.
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# Marshalls, San Jose CA: Reviews Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca. Free to reuse with a link back. By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14. Canonical: https://localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca ## Photos -  -  -  -  -  ## In short Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor. What each mark on this page means: https://localairegistry.com/methodology#marks ## Key facts | Fact | Value | | --- | --- | | Type | Department store | | Address | 330 N Capitol Ave, San Jose, CA 95133, USA | | Hours | Mon to Sun 9:30 AM to 9:30 PM | | Phone | (408) 929-0106 | | Rating | 4.1 across 574 reviews on Google | | Quietest time | Wednesday | | Updated | September 14, 2026 | ## All the details Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from. | Group | Fact | Value | Mark | Evidence | | --- | --- | --- | --- | --- | | Location info | Address | 330 N Capitol Ave, San Jose, CA 95133, USA | Confirmed | Google Business Profile | | Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile | | Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Location info | Name | Marshalls | Confirmed | Google Business Profile | | Location info | Phone | (408) 929-0106 | Confirmed | Google Business Profile | | Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile | | Services | Service | Accessories sales | AI guess | | | Services | Service | Brand-name clothing sales | AI guess | | | Services | Service | Housewares sales | AI guess | | | Services | Service | Shoes sales | AI guess | | | Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile | ## Services and prices Add your services so AI can say what you offer ### Known for Share your review link so AI can say what you're known for ## The team Add your team so AI can name who works here ## Visiting Marshalls Address: 330 N Capitol Ave, San Jose, CA 95133, USA. Phone: (408) 929-0106. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.) ### Location info from Google Business Profile From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares." ### When to go Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing. ### Parking and getting in Add your parking so AI can tell people where to park Add how to find your door so AI can walk people in ### Nearby | Place | Type | Distance | | --- | --- | --- | | T K Noodle Inc | Noodle shop | 1 min walk | | Wingstop | Chicken wings restaurant | 1 min walk | | Starbucks Coffee Company | Coffee shop | 1 min walk | | McKee & Capitol | Bus stop | 2 min walk | | McKee and Capitol | Transit station | 2 min walk | | TOGO'S Sandwiches | Sandwich shop | 2 min walk | ## Reputation 4.1 average across 574 reviews: Google 574. (Confirmed, read September 14, 2026.) Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products. (AI guess, from 574 reviews.) ### What people like - Good selection of items - Cosmetics aisle for savings - Quick-moving lines on some days ### What people do not like - Long lines at checkout - Store cleanliness and organization problems - Inconsistent pricing and return policies ### Press Add a press story so AI can say who's written about you ### Awards Add an award so AI can name it ### Directories Get listed in directories so AI can tell you're real ## Questions people ask ### does Marshalls ever have cancellations ### Why do people rate Marshalls? ### discounts for coming back, is that a thing ### walking in for a first visit, what happens ### Downsides nobody puts in a five star review? ### anything new from Marshalls lately? ### how much is a first visit around here ### best department store in San Jose ### address for the shop, anyone have it? ### What do shoppers most often mention buying at the shop? ### what else is on Capitol around Marshalls? ### Marshalls or Nordstrom for Clearance sales and women's fashion? ### Are the hours on Google right for Marshalls in San Jose? ### trying to avoid the rush, which day is quiet ### is San Jose expensive for this, or is it just here ## The AI Score: 25 of 100 It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry. | Signal | Weight | Score | What it measures | Marshalls | | --- | --- | --- | --- | --- | | Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor | | Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor | | AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor | | Reviews & response | 12 | 70 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good | | Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good | | Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good | | Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good | | Content freshness & schema | 5 | 15 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor | Full method: https://localairegistry.com/methodology How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business ## Entity map Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other. | Entity | Type | ID on this page | Same as | Relationship to Marshalls | | --- | --- | --- | --- | --- | | Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page | | San Jose, California | City | #city | | City Marshalls is in | | Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page | | Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page | ## Topical map Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it. ### Lists - Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store - Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose ### Nearby - /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles - /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco - /san-diego: https://localairegistry.com/leaderboards/ca/san-diego - /irvine: https://localairegistry.com/leaderboards/ca/irvine - /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view - /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara ### Every list - Every leaderboard in California: https://localairegistry.com/leaderboards/ca ## References ### Sources cited - [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJI71eawjNj4ARvJdtJ-1UqhA (accessed Sep 14, 2026) - [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)
The files every page on the registry shares, and how to copy this code for your own site, are here: https://localairegistry.com/developers
References, including locals
Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.
- does Marshalls ever have cancellations Question by birthday_neighbor_east_95133, Sep 14, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/does-marshalls-ever-have-last-minute-openings
- Why do people rate Marshalls? Question by capitol_noor, Sep 11, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-do-people-actually-like-about-marshalls
- discounts for coming back, is that a thing Question by hopeful_on_capitol, Sep 10, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/does-marshalls-take-rewards-points-or-membership-pricing
- walking in for a first visit, what happens Question by capitol_clover, Sep 10, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-should-i-know-before-a-first-visit-at-marshalls
- Downsides nobody puts in a five star review? Question by capitol_dot, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/the-reviews-look-glowing-what-are-the-real-complaints
- anything new from Marshalls lately? Question by walk_in_on_capitol, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-has-marshalls-been-posting-lately
- how much is a first visit around here Question by capitol_sam, Aug 31, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-does-a-department-store-actually-cost-in-san-jose
- best department store in San Jose Question by capitol_sage, Aug 26, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/best-department-store-in-san-jose
- address for the shop, anyone have it? Question by careful_on_capitol, Aug 21, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/where-is-the-shop-located-and-what-is-the-address
- What do shoppers most often mention buying at the shop? Question by browsing_on_capitol, Aug 8, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-do-shoppers-most-often-mention-buying-at-the-shop
- what else is on Capitol around Marshalls? Question by capitol_kit, Aug 2, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-is-around-marshalls-on-capitol
- Marshalls or Nordstrom for Clearance sales and women's fashion? Question by capitol_iris, Jul 24, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/marshalls-or-nordstrom-for-clearance-sales-and-womens-fashion
- Are the hours on Google right for Marshalls in San Jose? Question by capitol_van_95133, Jul 20, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed
- trying to avoid the rush, which day is quiet Question by capitol_wilder, Jul 14, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/what-is-the-quietest-day-to-book-at-marshalls
- is San Jose expensive for this, or is it just here Question by picky_on_capitol, Jul 9, 2026. localairegistry.com/biz/ca/san-jose/marshalls-n-capitol-ave-san-jose-ca/q/is-there-anywhere-cheaper-than-marshalls-in-san-jose-that-is-still-good
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<main>
<article>
<header>
<p>Local AI Registry · Department stores in San Jose, CA · Editorial</p>
<h2>Marshalls, San Jose CA: Reviews</h2>
<p>By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.</p>
<p>Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below</p>
</header>
<section id="ai-in-short">
<h3>In short</h3>
<p>Marshalls is a department store in San Jose, CA. Its AI Score is 25 of 100, which is poor.</p>
<p>What each mark on this page means: https://localairegistry.com/methodology#marks</p>
</section>
<section id="ai-key-facts">
<h3>Key facts</h3>
<table>
<thead><tr><th scope="col">Fact</th><th scope="col">Value</th></tr></thead>
<tbody>
<tr><td>Type</td><td>Department store</td></tr>
<tr><td>Address</td><td>330 N Capitol Ave, San Jose, CA 95133, USA</td></tr>
<tr><td>Hours</td><td>Mon to Sun 9:30 AM to 9:30 PM</td></tr>
<tr><td>Phone</td><td>(408) 929-0106</td></tr>
<tr><td>Rating</td><td>4.1 across 574 reviews on Google</td></tr>
<tr><td>Quietest time</td><td>Wednesday</td></tr>
<tr><td>Updated</td><td>September 14, 2026</td></tr>
</tbody>
</table>
</section>
<section id="ai-all-the-details">
<h3>All the details</h3>
<p>Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.</p>
<table>
<thead><tr><th scope="col">Group</th><th scope="col">Fact</th><th scope="col">Value</th><th scope="col">Mark</th><th scope="col">Evidence</th></tr></thead>
<tbody>
<tr><td>Location info</td><td>Address</td><td>330 N Capitol Ave, San Jose, CA 95133, USA</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Description</td><td>Retail chain offering brand-name clothing, accessories, shoes & housewares.</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Hours</td><td>Mon to Sun 9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Name</td><td>Marshalls</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Location info</td><td>Phone</td><td>(408) 929-0106</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Monday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Tuesday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Wednesday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Thursday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Friday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Saturday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Hours</td><td>Sunday</td><td>9:30 AM to 9:30 PM</td><td>Confirmed</td><td>Google Business Profile</td></tr>
<tr><td>Services</td><td>Service</td><td>Accessories sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Brand-name clothing sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Housewares sales</td><td>AI guess</td><td></td></tr>
<tr><td>Services</td><td>Service</td><td>Shoes sales</td><td>AI guess</td><td></td></tr>
<tr><td>Links</td><td>Website</td><td>https://www.marshalls.com/</td><td>Confirmed</td><td>Google Business Profile</td></tr>
</tbody>
</table>
</section>
<section id="ai-services-and-prices">
<h3>Services and prices</h3>
<h4>Known for</h4>
</section>
<section id="ai-the-team">
<h3>The team</h3>
</section>
<section id="ai-visiting-marshalls">
<h3>Visiting Marshalls</h3>
<p>Address: 330 N Capitol Ave, San Jose, CA 95133, USA. Phone: (408) 929-0106. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)</p>
<h4>Location info from Google Business Profile</h4>
<p>From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."</p>
<h4>When to go</h4>
<p>Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.</p>
<h4>Parking and getting in</h4>
<h4>Nearby</h4>
<table>
<thead><tr><th scope="col">Place</th><th scope="col">Type</th><th scope="col">Distance</th></tr></thead>
<tbody>
<tr><td>T K Noodle Inc</td><td>Noodle shop</td><td>1 min walk</td></tr>
<tr><td>Wingstop</td><td>Chicken wings restaurant</td><td>1 min walk</td></tr>
<tr><td>Starbucks Coffee Company</td><td>Coffee shop</td><td>1 min walk</td></tr>
<tr><td>McKee & Capitol</td><td>Bus stop</td><td>2 min walk</td></tr>
<tr><td>McKee and Capitol</td><td>Transit station</td><td>2 min walk</td></tr>
<tr><td>TOGO'S Sandwiches</td><td>Sandwich shop</td><td>2 min walk</td></tr>
</tbody>
</table>
</section>
<section id="ai-reputation">
<h3>Reputation</h3>
<p>4.1 average across 574 reviews: Google 574. (Confirmed, read September 14, 2026.)</p>
<p>Marshalls San Jose struggles with customer service and store organization, despite having a good selection of products. (AI guess, from 574 reviews.)</p>
<h4>What people like</h4>
<ul>
<li>Good selection of items</li>
<li>Cosmetics aisle for savings</li>
<li>Quick-moving lines on some days</li>
</ul>
<h4>What people do not like</h4>
<ul>
<li>Long lines at checkout</li>
<li>Store cleanliness and organization problems</li>
<li>Inconsistent pricing and return policies</li>
</ul>
<h4>Press</h4>
<h4>Awards</h4>
<h4>Directories</h4>
</section>
<section id="ai-questions-people-ask">
<h3>Questions people ask</h3>
<h4>does Marshalls ever have cancellations</h4>
<h4>Why do people rate Marshalls?</h4>
<h4>discounts for coming back, is that a thing</h4>
<h4>walking in for a first visit, what happens</h4>
<h4>Downsides nobody puts in a five star review?</h4>
<h4>anything new from Marshalls lately?</h4>
<h4>how much is a first visit around here</h4>
<h4>best department store in San Jose</h4>
<h4>address for the shop, anyone have it?</h4>
<h4>What do shoppers most often mention buying at the shop?</h4>
<h4>what else is on Capitol around Marshalls?</h4>
<h4>Marshalls or Nordstrom for Clearance sales and women's fashion?</h4>
<h4>Are the hours on Google right for Marshalls in San Jose?</h4>
<h4>trying to avoid the rush, which day is quiet</h4>
<h4>is San Jose expensive for this, or is it just here</h4>
</section>
<section id="ai-score">
<h3>The AI Score: 25 of 100</h3>
<p>It measures how likely AI engines are to recommend a business, and how accurately. San Jose department stores run 25 to 45. Fair starts at 45, good at 65. Marshalls scores 25, below the San Jose average of 30. The same method scores every business on the registry.</p>
<table>
<thead><tr><th scope="col">Signal</th><th scope="col">Weight</th><th scope="col">Score</th><th scope="col">What it measures</th><th scope="col">Marshalls</th></tr></thead>
<tbody>
<tr><td>Retrieval grounding</td><td>26</td><td>0</td><td>Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.</td><td>Poor</td></tr>
<tr><td>Off-property attestation</td><td>20</td><td>40</td><td>Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.</td><td>Poor</td></tr>
<tr><td>AI visibility</td><td>14</td><td>0</td><td>Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.</td><td>Poor</td></tr>
<tr><td>Reviews & response</td><td>12</td><td>70</td><td>The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.</td><td>Good</td></tr>
<tr><td>Backlink & citation authority</td><td>8</td><td>68</td><td>Domain authority and editorial quality of the sources that attest to you.</td><td>Good</td></tr>
<tr><td>Google Business Profile</td><td>8</td><td>90</td><td>Required and recommended fields; update cadence. The listing AI pulls from first.</td><td>Good</td></tr>
<tr><td>Speed & mobile</td><td>7</td><td>81</td><td>Core Web Vitals at the 75th percentile, on a real phone.</td><td>Good</td></tr>
<tr><td>Content freshness & schema</td><td>5</td><td>15</td><td>Crawl recency, intent alignment, valid JSON-LD, canonicals.</td><td>Poor</td></tr>
</tbody>
</table>
<p>Full method: https://localairegistry.com/methodology</p>
<p>How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business</p>
</section>
<section id="ai-entity-map">
<h3>Entity map</h3>
<p>Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.</p>
<table>
<thead><tr><th scope="col">Entity</th><th scope="col">Type</th><th scope="col">ID on this page</th><th scope="col">Same as</th><th scope="col">Relationship to Marshalls</th></tr></thead>
<tbody>
<tr><td>Marshalls</td><td>LocalBusiness</td><td>#business</td><td>https://www.marshalls.com/</td><td>Subject of this page</td></tr>
<tr><td>San Jose, California</td><td>City</td><td>#city</td><td></td><td>City Marshalls is in</td></tr>
<tr><td>Local AI Registry</td><td>Organization</td><td>#publisher</td><td>https://localairegistry.com</td><td>Publisher of this page</td></tr>
<tr><td>Steve Lee</td><td>Person</td><td>#author</td><td>https://localairegistry.com/team/steve-lee</td><td>Author of this page</td></tr>
</tbody>
</table>
</section>
<section id="ai-topical-map">
<h3>Topical map</h3>
<p>Where this page sits in the registry. It's one profile among the department stores in San Jose, linked to the lists and towns around it.</p>
<h4>Lists</h4>
<ul>
<li>Best department stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/department-store</li>
<li>Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose</li>
</ul>
<h4>Nearby</h4>
<ul>
<li>/los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles</li>
<li>/san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco</li>
<li>/san-diego: https://localairegistry.com/leaderboards/ca/san-diego</li>
<li>/irvine: https://localairegistry.com/leaderboards/ca/irvine</li>
<li>/mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view</li>
<li>/santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara</li>
</ul>
<h4>Every list</h4>
<ul>
<li>Every leaderboard in California: https://localairegistry.com/leaderboards/ca</li>
</ul>
</section>
<section id="ai-references">
<h3>References</h3>
<h4>Sources cited</h4>
<ul>
<li>[1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJI71eawjNj4ARvJdtJ-1UqhA (accessed Sep 14, 2026)</li>
<li>[2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)</li>
</ul>
</section>
</article>
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References
Change historyConfirmedVisitor submittedAI guessShow references (2)
This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.
- [1]VisitName, address, phone, hours and 2 other detailsGoogle Business Profile.Primary source · Accessed Sep 14, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJI71eawjNj4ARvJdtJ-1UqhA
- [2]Services4 servicesAI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026.AI engine output · Accessed Sep 19, 2026 · https://localairegistry.com/methodology