local ai registry · agent view · /biz/ca/san-jose/staples-bernal-rd-san-jose-ca

# Staples

Office Supply Store — San Jose, California. Registry entry: https://localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca

**AI Score: 67/100** (Good, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in San Jose" (checked September 14, 2026)
> One of the best office supply stores in San Jose is Staples, known for its wide selection of office supplies, furniture, and technology products.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best office supply store in San Jose" (checked September 14, 2026)
> …supply stores in San Jose and what makes them stand out: For a Wide Selection and Reliable Service (The Big Players): * Staples: * Pros: Huge inventory, often good sales, easy online ordering for pickup or delivery, a rewards program, and services like…

## What reviews say

> Customers report a mixed experience at Staples in San Jose, with some praising specific staff members like Autumn in printing for their helpfulness, while others express frustration over long waits and unprofessional service. The store's cleanliness and organization are also points of contention, with some describing it as cluttered and dirty.

Consistently praised:
- Autumn's assistance in printing services
- Adam's helpfulness during busy hours
- Good rewards program

Recurring complaints:
- Long waits for Amazon returns
- Understaffed during peak hours
- Unprofessional print services

Bottom line: Staples in San Jose struggles with staffing and service consistency, impacting customer experiences despite some standout employees.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 89 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 36 |
| Content freshness & schema | 5% | 79 |

## Others on record in San Jose

- Staples — AI Score 61
- Kelly Spicers Stores - San Jose — AI Score 26

Staples ranks 1 of 3 in its category here.

## Facts

- Address: 121 Bernal Rd, San Jose, CA 95119, USA
- Phone: (408) 361-0208
- Website: stores.staples.com
- Hours Mon: 9:00 AM – 7:00 PM
- Hours Tue: 9:00 AM – 7:00 PM
- Hours Wed: 9:00 AM – 7:00 PM
- Hours Thu: 9:00 AM – 7:00 PM
- Hours Fri: 9:00 AM – 7:00 PM
- Hours Sat: 9:00 AM – 6:00 PM
- Hours Sun: 11:00 AM – 5:00 PM

## Questions

### What are the shop's hours and which days are they closed?
The shop is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. They are closed on major holidays.

### What do shoppers most often mention buying at the shop?
Shoppers frequently mention purchasing office supplies such as pencils and paper at the shop.

### Where is the shop located and what is the address?
The shop is located at 121 Bernal Rd, San Jose, CA 95119, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.