Local AI Registry

Staples

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Staples, San Jose, California[Photo 1]
[Photo 2]
[Photo 3]

Office supply store in San Jose, CA

4.1 · 138 reviewsOpens today at 9 AM

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Eligible to offer 20% cashback to customers who shop here.OrbitBack

AI ScoreChatGPT and Gemini mention Staples.Scored from 8 signals across search and AI.
65Office supply stores avg 530answered of 472%would go back0updates, last 30 daysClosedright now

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Unclaimed · Replies to reviews · Add the year you opened so AI can say how long you've been open

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ConfirmedVisitor submittedAI guess

Updated Sep 14, 2026Last activity 1 month ago, a question from researching_on_bernal.

Locals4Services18Team0VisitReputation138Updates0AI

Services

What Staples offers, what it costs, and what people come for.

The menu

  • Ellicott cityFrom their websiteOffice supply store
  • CookevilleFrom their websiteOffice supply store
  • FairfaxFrom their websiteOffice supply store
  • Cranberry townshipFrom their websiteOffice supply store
  • Peachtree cityFrom their websiteOffice supply store

Photos

Add media AI can read
No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]

Team

Who you'll see, and whether their licenses check out.
Add your team so AI can name who works here
Today9 AM to 7 PM
ParkingAdd your parking so AI can tell people where to park
Phone(408) 361-0208

Busy times

Closed now. Busiest Mon and Thu, noon to 6.

Reputation

What reviews, press and directories say about Staples.

Reviews

Add reviews AI can read

4.1from 138 reviews on Google

Staples in San Jose struggles with staffing and service consistency, impacting customer experiences despite some standout employees. Customers report a mixed experience at Staples in San Jose, with some praising specific staff members like Autumn in printing for their helpfulness, while others express frustration over long waits and unprofessional service. The store's cleanliness and organization are also points of contention, with some describing it as cluttered and dirty.

  • 564%
  • 48%
  • 38%
  • 28%
  • 112%
Would go back72%72% of reviews give the visit 4 or 5 stars.Positive 72%, 4 or 5 stars · Neutral 8%, 3 stars · Negative 20%, 1 or 2 stars
The good
  • Autumn's assistance in printing services
  • Adam's helpfulness during busy hours
  • Good rewards program
The bad
  • Long waits for Amazon returns
  • Understaffed during peak hours
  • Unprofessional print services

Press and awards

Add press AI can read
Add a press story so AI can say who's written about you

Directories

Add to directories AI reads
Get listed in directories so AI can tell you're real

Updates

How AI sees Staples

The AI Score is out of 100, read from 8 signals across search and AI.

65out of 100

What the score is made of

Signal and how much it countsStaples

  • Retrieval grounding 26%Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.75
  • Off-property attestation 20%Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.40
  • AI visibility 14%Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.78
  • Reviews & response 12%The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.89
  • Backlink & citation authority 8%Domain authority and editorial quality of the sources that attest to you.65
  • Google Business Profile 8%Required and recommended fields; update cadence. The listing AI pulls from first.90
  • Speed & mobile 7%Core Web Vitals at the 75th percentile, on a real phone.36
  • Content freshness & schema 5%Crawl recency, intent alignment, valid JSON-LD, canonicals.79

Every business is scored the same way, and nobody can pay for a better score.

Staples’s full AI report

See exactly what AI says about you, and how to get picked

StaplesSpeed & mobileGoogle Business ProfileContent freshness & schemaBacklink & citation authorityRetrieval groundingReviews & responseOff-property attestationAI visibility

Staples, as AI sees it. Blue signals help Staples, and red ones hold it back.

  • The questions people ask Gemini and ChatGPT about office supply stores in San Jose, and who they name instead of you
  • What AI gets wrong about you, next to what’s true
  • What to change first so AI names you
Claim free to get the report

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What AI reads

The page ChatGPT, Gemini, Perplexity and Google read about Staples. The code version is exactly what their crawlers get.

Local AI Registry · Office supply stores in San Jose, CA · Editorial

Staples, San Jose CA: Reviews

Steve Lee

By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.

Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below

In short

Staples is an office supply store in San Jose, CA. Its AI Score is 65 of 100, which is good.

What each mark on this page means: https://localairegistry.com/methodology#marks

Key facts

FactValue
TypeOffice supply store
Address121 Bernal Rd, San Jose, CA 95119, USA
HoursMon to Fri 9 AM to 7 PM · Sat 9 AM to 6 PM · Sun 11 AM to 5 PM
Phone(408) 361-0208
Rating4.1 across 138 reviews on Google
Quietest timeSunday
UpdatedSeptember 14, 2026

All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

GroupFactValueMarkEvidence
Location infoAddress121 Bernal Rd, San Jose, CA 95119, USAConfirmedGoogle Business Profile
Location infoDescriptionChain retailer offering brand-name electronics & print services, plus office supplies & furniture.ConfirmedGoogle Business Profile
Location infoHoursMon to Fri 9:00 AM to 7:00 PM · Sat 9:00 AM to 6:00 PM · Sun 11:00 AM to 5:00 PMConfirmedGoogle Business Profile
Location infoNameStaplesConfirmedGoogle Business Profile
Location infoPhone(408) 361-0208ConfirmedGoogle Business Profile
HoursMonday9:00 AM to 7:00 PMConfirmedGoogle Business Profile
HoursTuesday9:00 AM to 7:00 PMConfirmedGoogle Business Profile
HoursWednesday9:00 AM to 7:00 PMConfirmedGoogle Business Profile
HoursThursday9:00 AM to 7:00 PMConfirmedGoogle Business Profile
HoursFriday9:00 AM to 7:00 PMConfirmedGoogle Business Profile
HoursSaturday9:00 AM to 6:00 PMConfirmedGoogle Business Profile
HoursSunday11:00 AM to 5:00 PMConfirmedGoogle Business Profile
ServicesServiceBooneFrom their websiteBusiness website
ServicesServiceCookevilleFrom their websiteBusiness website
ServicesServiceCranberry townshipFrom their websiteBusiness website
ServicesServiceDaphneFrom their websiteBusiness website
ServicesServiceElectronicsAI guess
ServicesServiceEllicott cityFrom their websiteBusiness website
ServicesServiceFairfaxFrom their websiteBusiness website
ServicesServiceFernandina beachFrom their websiteBusiness website
ServicesServiceFurnitureAI guess
ServicesServiceLagrangeFrom their websiteBusiness website
ServicesServiceMelbourneFrom their websiteBusiness website
ServicesServiceNanuetFrom their websiteBusiness website
ServicesServiceOffice suppliesAI guess
ServicesServicePalatkaFrom their websiteBusiness website
ServicesServicePalm bayFrom their websiteBusiness website
ServicesServicePeachtree cityFrom their websiteBusiness website
ServicesServicePrint servicesAI guess
ServicesServiceSeviervilleFrom their websiteBusiness website
ServicesServiceSilverdaleFrom their websiteBusiness website
ServicesServiceSpringfieldFrom their websiteBusiness website
ServicesServiceSpring hillFrom their websiteBusiness website
ServicesServiceWest nashvilleFrom their websiteBusiness website
LinksWebsitehttps://stores.staples.com/ca/san-jose/121-bernal-road?cmpid=st_ll_goo&cid=LS:RETAIL:G&utm_source=google&utm_medium=organic&utm_campaign=Google_Business_ListingConfirmedGoogle Business Profile

Services and prices

These are the 18 services Staples offers, with the price where we have one and where it came from.

ServicePricePrice markPrice evidenceService mark
Ellicott cityFrom their website
CookevilleFrom their website
FairfaxFrom their website
Cranberry townshipFrom their website
Peachtree cityFrom their website
Palm bayFrom their website
SilverdaleFrom their website
SeviervilleFrom their website
LagrangeFrom their website
MelbourneFrom their website
NanuetFrom their website
PalatkaFrom their website
West nashvilleFrom their website
DaphneFrom their website
SpringfieldFrom their website
Spring hillFrom their website
BooneFrom their website
Fernandina beachFrom their website

Known for

Share your review link so AI can say what you're known for

The team

Add your team so AI can name who works here

Visiting Staples

Address: 121 Bernal Rd, San Jose, CA 95119, USA. Phone: (408) 361-0208. Hours: Mon to Fri 9 AM to 7 PM · Sat 9 AM to 6 PM · Sun 11 AM to 5 PM. (Confirmed, Google Business Profile.)

Location info from Google Business Profile

From Google Business Profile: "Chain retailer offering brand-name electronics & print services, plus office supplies & furniture."

When to go

Quietest day: Sunday. Busiest day: Tuesday. From the popular times on its Google listing.

Parking and getting in

Add your parking so AI can tell people where to parkAdd how to find your door so AI can walk people in

Nearby

PlaceTypeDistance
Fu KeeChinese restaurant1 min walk
Five Star PizzaPizza restaurant1 min walk
Hankki HouseKorean restaurant1 min walk
Nick The GreekGreek restaurant1 min walk
San Ignacio & BernalBus stop3 min walk
Jack in the BoxFast food restaurant4 min walk

Reputation

4.1 average across 138 reviews: Google 138. (Confirmed, read September 14, 2026.)

(AI guess, from 138 reviews.)

What people like

  • Good rewards program

What people do not like

  • Long waits for Amazon returns
  • Understaffed during peak hours
  • Unprofessional print services

Press

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Awards

Add an award so AI can name it

Directories

Get listed in directories so AI can tell you're real

Questions people ask

anything people actually moan about here?

Whereabouts is the shop?

does the shop ever have cancellations

Why do people rate Staples?

first visit at Staples, what do I need to bring?

trying to avoid the rush, which day is quiet

membership, worth it or not

anywhere cheaper than Staples in San Jose that is still good?

are prices in San Jose higher than everywhere else

killing time on Bernal, any ideas

What do shoppers most often mention buying at the shop?

best office supply store in San Jose

what time does Staples in San Jose actually open?

is there a socials account worth following

torn between Staples and Staples?

What AI gets wrong about Staples

We ask Gemini and ChatGPT about Staples. These are the answers that don’t match this page.

ChatGPT and Gemini, read by Local AI Registry on Oct 21, 2026.

FactWhat AI saysWhat this page says
PhoneChatGPT, read by Local AI Registry on Oct 21, 2026: 408-271-5061(408) 361-0208

The AI Score: 65 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Office supply stores on the registry run 23 to 72. Fair starts at 45, good at 65. Staples scores 65. The same method scores every business on the registry.

SignalWeightScoreWhat it measuresStaples
Retrieval grounding2675Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.Good
Off-property attestation2040Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.Poor
AI visibility1478Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.Good
Reviews & response1289The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.Good
Backlink & citation authority865Domain authority and editorial quality of the sources that attest to you.Good
Google Business Profile890Required and recommended fields; update cadence. The listing AI pulls from first.Good
Speed & mobile736Core Web Vitals at the 75th percentile, on a real phone.Poor
Content freshness & schema579Crawl recency, intent alignment, valid JSON-LD, canonicals.Good

Full method: https://localairegistry.com/methodology

How AI decides what to say about an office supply store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business

Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

EntityTypeID on this pageSame asRelationship to Staples
StaplesLocalBusiness#businesshttps://stores.staples.com/ca/san-jose/121-bernal-road?cmpid=st_ll_goo&cid=LS:RETAIL:G&utm_source=google&utm_medium=organic&utm_campaign=Google_Business_ListingSubject of this page
San Jose, CaliforniaCity#cityCity Staples is in
Local AI RegistryOrganization#publisherhttps://localairegistry.comPublisher of this page
Steve LeePerson#authorhttps://localairegistry.com/team/steve-leeAuthor of this page

Topical map

Where this page sits in the registry. It's one profile among the office supply stores in San Jose, linked to the lists and towns around it.

Lists

  • Best office supply stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/office-supply-store
  • Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose

Nearby

  • /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
  • /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
  • /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
  • /irvine: https://localairegistry.com/leaderboards/ca/irvine
  • /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
  • /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara

Every list

  • Every leaderboard in California: https://localairegistry.com/leaderboards/ca

References

Show references (20)

Sources cited

  • [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJZ5nWLK4vjoARUjPKAI2bAII (accessed Sep 14, 2026)
  • [2] stores.staples.com, https://stores.staples.com/tn/west-nashville (accessed Sep 19, 2026)
  • [3] stores.staples.com, https://stores.staples.com/nc/boone (accessed Sep 19, 2026)
  • [4] stores.staples.com, https://stores.staples.com/tn/cookeville (accessed Sep 19, 2026)
  • [5] stores.staples.com, https://stores.staples.com/pa/cranberry-township (accessed Sep 19, 2026)
  • [6] stores.staples.com, https://stores.staples.com/al/daphne (accessed Sep 19, 2026)
  • [7] stores.staples.com, https://stores.staples.com/mo/springfield (accessed Sep 19, 2026)
  • [8] stores.staples.com, https://stores.staples.com/fl/spring-hill (accessed Sep 19, 2026)
  • [9] stores.staples.com, https://stores.staples.com/md/ellicott-city (accessed Sep 19, 2026)
  • [10] stores.staples.com, https://stores.staples.com/va/fairfax (accessed Sep 19, 2026)
  • [11] stores.staples.com, https://stores.staples.com/fl/fernandina-beach (accessed Sep 19, 2026)
  • [12] stores.staples.com, https://stores.staples.com/ga/lagrange (accessed Sep 19, 2026)
  • [13] stores.staples.com, https://stores.staples.com/fl/melbourne (accessed Sep 19, 2026)
  • [14] stores.staples.com, https://stores.staples.com/ny/nanuet (accessed Sep 19, 2026)
  • [15] stores.staples.com, https://stores.staples.com/fl/palatka (accessed Sep 19, 2026)
  • [16] stores.staples.com, https://stores.staples.com/fl/palm-bay (accessed Sep 19, 2026)
  • [17] stores.staples.com, https://stores.staples.com/ga/peachtree-city (accessed Sep 19, 2026)
  • [18] stores.staples.com, https://stores.staples.com/tn/sevierville (accessed Sep 19, 2026)
  • [19] stores.staples.com, https://stores.staples.com/wa/silverdale (accessed Sep 19, 2026)
  • [20] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 21, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)

The code behind this page

This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.

1. HTTP response headers

Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.

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link: <https://localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca>; rel="canonical", <https://localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca.md>; rel="alternate"; type="text/markdown", <https://localairegistry.com/llms.txt>; rel="describedby"

2. Head tags

Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.

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<meta name="geo.region" content="US-CA">
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3. Structured data (JSON-LD)

One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.

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4. Markdown copy of this page (staples-bernal-rd-san-jose-ca.md)

The article as plain text: the same headings, facts, marks and sources.

# Staples, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18g0w60ca6yexv3p3q2de3%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18g0w60ca6yexv3p3q2de3%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18g0w60ca6yexv3p3q2de3%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18g0w60ca6yexv3p3q2de3%2F3.jpg)
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## In short

Staples is an office supply store in San Jose, CA. Its AI Score is 65 of 100, which is good.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Office supply store |
| Address | 121 Bernal Rd, San Jose, CA 95119, USA |
| Hours | Mon to Fri 9 AM to 7 PM · Sat 9 AM to 6 PM · Sun 11 AM to 5 PM |
| Phone | (408) 361-0208 |
| Rating | 4.1 across 138 reviews on Google |
| Quietest time | Sunday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 121 Bernal Rd, San Jose, CA 95119, USA | Confirmed | Google Business Profile |
| Location info | Description | Chain retailer offering brand-name electronics & print services, plus office supplies & furniture. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Fri 9:00 AM to 7:00 PM · Sat 9:00 AM to 6:00 PM · Sun 11:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Staples | Confirmed | Google Business Profile |
| Location info | Phone | (408) 361-0208 | Confirmed | Google Business Profile |
| Hours | Monday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Services | Service | Boone | From their website | Business website |
| Services | Service | Cookeville | From their website | Business website |
| Services | Service | Cranberry township | From their website | Business website |
| Services | Service | Daphne | From their website | Business website |
| Services | Service | Electronics | AI guess |  |
| Services | Service | Ellicott city | From their website | Business website |
| Services | Service | Fairfax | From their website | Business website |
| Services | Service | Fernandina beach | From their website | Business website |
| Services | Service | Furniture | AI guess |  |
| Services | Service | Lagrange | From their website | Business website |
| Services | Service | Melbourne | From their website | Business website |
| Services | Service | Nanuet | From their website | Business website |
| Services | Service | Office supplies | AI guess |  |
| Services | Service | Palatka | From their website | Business website |
| Services | Service | Palm bay | From their website | Business website |
| Services | Service | Peachtree city | From their website | Business website |
| Services | Service | Print services | AI guess |  |
| Services | Service | Sevierville | From their website | Business website |
| Services | Service | Silverdale | From their website | Business website |
| Services | Service | Springfield | From their website | Business website |
| Services | Service | Spring hill | From their website | Business website |
| Services | Service | West nashville | From their website | Business website |
| Links | Website | https://stores.staples.com/ca/san-jose/121-bernal-road?cmpid=st_ll_goo&cid=LS:RETAIL:G&utm_source=google&utm_medium=organic&utm_campaign=Google_Business_Listing | Confirmed | Google Business Profile |


## Services and prices

These are the 18 services Staples offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Ellicott city |  |  |  | From their website |
| Cookeville |  |  |  | From their website |
| Fairfax |  |  |  | From their website |
| Cranberry township |  |  |  | From their website |
| Peachtree city |  |  |  | From their website |
| Palm bay |  |  |  | From their website |
| Silverdale |  |  |  | From their website |
| Sevierville |  |  |  | From their website |
| Lagrange |  |  |  | From their website |
| Melbourne |  |  |  | From their website |
| Nanuet |  |  |  | From their website |
| Palatka |  |  |  | From their website |
| West nashville |  |  |  | From their website |
| Daphne |  |  |  | From their website |
| Springfield |  |  |  | From their website |
| Spring hill |  |  |  | From their website |
| Boone |  |  |  | From their website |
| Fernandina beach |  |  |  | From their website |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Staples

Address: 121 Bernal Rd, San Jose, CA 95119, USA. Phone: (408) 361-0208. Hours: Mon to Fri 9 AM to 7 PM · Sat 9 AM to 6 PM · Sun 11 AM to 5 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Chain retailer offering brand-name electronics & print services, plus office supplies & furniture."


### When to go

Quietest day: Sunday. Busiest day: Tuesday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Fu Kee | Chinese restaurant | 1 min walk |
| Five Star Pizza | Pizza restaurant | 1 min walk |
| Hankki House | Korean restaurant | 1 min walk |
| Nick The Greek | Greek restaurant | 1 min walk |
| San Ignacio & Bernal | Bus stop | 3 min walk |
| Jack in the Box | Fast food restaurant | 4 min walk |


## Reputation

4.1 average across 138 reviews: Google 138. (Confirmed, read September 14, 2026.)

 (AI guess, from 138 reviews.)


### What people like

- Good rewards program


### What people do not like

- Long waits for Amazon returns
- Understaffed during peak hours
- Unprofessional print services


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### anything people actually moan about here?


### Whereabouts is the shop?


### does the shop ever have cancellations


### Why do people rate Staples?


### first visit at Staples, what do I need to bring?


### trying to avoid the rush, which day is quiet


### membership, worth it or not


### anywhere cheaper than Staples in San Jose that is still good?


### are prices in San Jose higher than everywhere else


### killing time on Bernal, any ideas


### What do shoppers most often mention buying at the shop?


### best office supply store in San Jose


### what time does Staples in San Jose actually open?


### is there a socials account worth following


### torn between Staples and Staples?


## What AI gets wrong about Staples

We ask Gemini and ChatGPT about Staples. These are the answers that don’t match this page.

ChatGPT and Gemini, read by Local AI Registry on Oct 21, 2026.

| Fact | What AI says | What this page says |
| --- | --- | --- |
| Phone | ChatGPT, read by Local AI Registry on Oct 21, 2026: 408-271-5061 | (408) 361-0208 |


## The AI Score: 65 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Office supply stores on the registry run 23 to 72. Fair starts at 45, good at 65. Staples scores 65. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Staples |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 78 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Good |
| Reviews & response | 12 | 89 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 65 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 36 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 79 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about an office supply store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Staples |
| --- | --- | --- | --- | --- |
| Staples | LocalBusiness | #business | https://stores.staples.com/ca/san-jose/121-bernal-road?cmpid=st_ll_goo&cid=LS:RETAIL:G&utm_source=google&utm_medium=organic&utm_campaign=Google_Business_Listing | Subject of this page |
| San Jose, California | City | #city |  | City Staples is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the office supply stores in San Jose, linked to the lists and towns around it.


### Lists

- Best office supply stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/office-supply-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJZ5nWLK4vjoARUjPKAI2bAII (accessed Sep 14, 2026)
- [2] stores.staples.com, https://stores.staples.com/tn/west-nashville (accessed Sep 19, 2026)
- [3] stores.staples.com, https://stores.staples.com/nc/boone (accessed Sep 19, 2026)
- [4] stores.staples.com, https://stores.staples.com/tn/cookeville (accessed Sep 19, 2026)
- [5] stores.staples.com, https://stores.staples.com/pa/cranberry-township (accessed Sep 19, 2026)
- [6] stores.staples.com, https://stores.staples.com/al/daphne (accessed Sep 19, 2026)
- [7] stores.staples.com, https://stores.staples.com/mo/springfield (accessed Sep 19, 2026)
- [8] stores.staples.com, https://stores.staples.com/fl/spring-hill (accessed Sep 19, 2026)
- [9] stores.staples.com, https://stores.staples.com/md/ellicott-city (accessed Sep 19, 2026)
- [10] stores.staples.com, https://stores.staples.com/va/fairfax (accessed Sep 19, 2026)
- [11] stores.staples.com, https://stores.staples.com/fl/fernandina-beach (accessed Sep 19, 2026)
- [12] stores.staples.com, https://stores.staples.com/ga/lagrange (accessed Sep 19, 2026)
- [13] stores.staples.com, https://stores.staples.com/fl/melbourne (accessed Sep 19, 2026)
- [14] stores.staples.com, https://stores.staples.com/ny/nanuet (accessed Sep 19, 2026)
- [15] stores.staples.com, https://stores.staples.com/fl/palatka (accessed Sep 19, 2026)
- [16] stores.staples.com, https://stores.staples.com/fl/palm-bay (accessed Sep 19, 2026)
- [17] stores.staples.com, https://stores.staples.com/ga/peachtree-city (accessed Sep 19, 2026)
- [18] stores.staples.com, https://stores.staples.com/tn/sevierville (accessed Sep 19, 2026)
- [19] stores.staples.com, https://stores.staples.com/wa/silverdale (accessed Sep 19, 2026)
- [20] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 21, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)

The files every page on the registry shares, and how to copy this code for your own site, are here: https://localairegistry.com/developers

References, including locals

Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.

  1. anything people actually moan about here? Question by researching_on_bernal, Sep 14, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/the-reviews-look-glowing-what-are-the-real-complaints
  2. Whereabouts is the shop? Question by holiday_shopper_south, Sep 11, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/where-is-the-shop-located-and-what-is-the-address
  3. does the shop ever have cancellations Question by bernal_jo, Sep 10, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/does-staples-ever-have-last-minute-openings
  4. Why do people rate Staples? Question by walk_in_on_bernal, Sep 9, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-do-people-actually-like-about-staples
  5. first visit at Staples, what do I need to bring? Question by bernal_nell, Sep 5, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-should-i-know-before-a-first-visit-at-staples
  6. trying to avoid the rush, which day is quiet Question by may_reader_north, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-is-the-quietest-day-to-book-at-staples
  7. membership, worth it or not Question by bernal_roan, Sep 3, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/does-staples-take-rewards-points-or-membership-pricing
  8. anywhere cheaper than Staples in San Jose that is still good? Question by no_rush_on_bernal, Sep 1, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/is-there-anywhere-cheaper-than-staples-in-san-jose-that-is-still-good
  9. are prices in San Jose higher than everywhere else Question by window_shopping_on_bernal, Aug 27, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-does-an-office-supply-store-actually-cost-in-san-jose
  10. killing time on Bernal, any ideas Question by bernal_owl, Aug 24, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-is-around-staples-on-bernal
  11. What do shoppers most often mention buying at the shop? Question by saving_up_on_bernal, Aug 17, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-do-shoppers-most-often-mention-buying-at-the-shop
  12. best office supply store in San Jose Question by circling_on_bernal_95119, Aug 12, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/best-office-supply-store-in-san-jose
  13. what time does Staples in San Jose actually open? Question by march_parent_north, Aug 6, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed
  14. is there a socials account worth following Question by new_here_on_bernal, Jul 31, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/what-has-staples-been-posting-lately
  15. torn between Staples and Staples? Question by lowkey_on_bernal, Jul 24, 2026. localairegistry.com/biz/ca/san-jose/staples-bernal-rd-san-jose-ca/q/staples-or-staples-for-office-supply-store

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This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.

  1. [1]VisitName, address, phone, hours and 2 other detailsGoogle Business Profile.Primary source · Accessed Sep 14, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJZ5nWLK4vjoARUjPKAI2bAII
  2. [2]ServicesWest nashvillestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/tn/west-nashville
  3. [3]ServicesBoonestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/nc/boone
  4. [4]ServicesCookevillestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/tn/cookeville
  5. [5]ServicesCranberry townshipstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/pa/cranberry-township
  6. [6]ServicesDaphnestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/al/daphne
  7. [7]ServicesSpringfieldstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/mo/springfield
  8. [8]ServicesSpring hillstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/fl/spring-hill
  9. [9]ServicesEllicott citystores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/md/ellicott-city
  10. [10]ServicesFairfaxstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/va/fairfax
  11. [11]ServicesFernandina beachstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/fl/fernandina-beach
  12. [12]ServicesLagrangestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/ga/lagrange
  13. [13]ServicesMelbournestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/fl/melbourne
  14. [14]ServicesNanuetstores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/ny/nanuet
  15. [15]ServicesPalatkastores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/fl/palatka
  16. [16]ServicesPalm baystores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/fl/palm-bay
  17. [17]ServicesPeachtree citystores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/ga/peachtree-city
  18. [18]ServicesSeviervillestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/tn/sevierville
  19. [19]ServicesSilverdalestores.staples.com.Primary source · Accessed Sep 19, 2026 · https://stores.staples.com/wa/silverdale
  20. [20]Services4 servicesAI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 21, 2026.AI engine output · Accessed Sep 19, 2026 · https://localairegistry.com/methodology
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