local ai registry · agent view · /biz/ca/san-mateo/carbon-health-urgent-and-primary-care-san-mateo-hillsdale-mall-san-mateo-ca

# Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall

Urgent Care Center — San Mateo, California. Registry entry: https://localairegistry.com/biz/ca/san-mateo/carbon-health-urgent-and-primary-care-san-mateo-hillsdale-mall-san-mateo-ca

**AI Score: 42/100** (Poor, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best urgent care center in San Mateo" (checked August 17, 2026)
> ChatGPT answered with other businesses; Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best urgent care center in San Mateo" (checked August 17, 2026)
> Gemini answered with other businesses; Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall was not mentioned.

## Known for

Carbon Health is best known for its efficient PPD and TB testing services, providing quick access to essential health screenings. Patients value the convenience and professionalism of the staff.

- PPD Testing in San Mateo
- TB Shots in San Mateo

## What reviews say

> The experience at Carbon Health in San Mateo is mixed, with some patients praising quick service and professional care, particularly from staff like Kristine the PA. However, many report significant delays and disorganization, often feeling neglected and frustrated by poor communication during their visits.

Consistently praised:
- Kristine the PA's professionalism and kindness
- Quick service for UTI symptoms
- Effective care for heart issues
- Fast appointment scheduling

Recurring complaints:
- Long waits past scheduled appointment times
- Poor communication from front desk staff
- Billing inconsistencies and issues
- Disorganized management during visits

Bottom line: Carbon Health is noted for its caring staff but struggles with appointment management and billing transparency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 80 |
| Backlink & citation authority | 8% | 63 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 34 |
| Content freshness & schema | 5% | 72 |

## Others on record in San Mateo

- Sutter Urgent Care — AI Score 50
- After Hour Pediatrics Urgent Care Clinic — AI Score 41

Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall ranks 2 of 3 in its category here.

## Facts

- Address: 46 Hillsdale Mall, San Mateo, CA 94403, USA
- Phone: (650) 292-0847
- Website: carbonhealth.com
- Hours Mon: 9:00 AM – 7:00 PM
- Hours Tue: 9:00 AM – 7:00 PM
- Hours Wed: 9:00 AM – 7:00 PM
- Hours Thu: 9:00 AM – 7:00 PM
- Hours Fri: 9:00 AM – 7:00 PM
- Hours Sat: 9:00 AM – 7:00 PM
- Hours Sun: 9:00 AM – 7:00 PM

## Questions

### Does the clinic accept reservations for appointments?
The clinic does not accept reservations; patients are seen on a walk-in basis.

### What are the operating hours of the clinic?
The clinic is open Monday through Sunday from 9:00 AM to 7:00 PM.

### What is the clinic known for?
The clinic is known for providing quick and professional urgent care services, with many patients praising the staff's friendliness and efficiency.

### Is there parking available at the clinic?
Yes, there is parking available at Hillsdale Mall where the clinic is located.

### What special features does the clinic offer?
The clinic offers convenient access to urgent care services, with a focus on patient-centered care and a professional staff.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.