Urgent Care Center
Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
65 or better is good. 45 to 64 is fair. Under 45 is poor.
Verified August 17, 2026
What AI says about Carbon.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best urgent care center in San Mateo”
ChatGPT answered with other businesses. Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall was not mentioned.
Checked August 17, 2026
Perplexity
No answer
We have no answer from Perplexity to show.
Gemini
Not named
Asked “best urgent care center in San Mateo”
Gemini answered with other businesses. Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall was not mentioned.
Checked August 17, 2026
Named by 0 of 2 assistants as of August 17, 2026. We have no answer on record from 1 more.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Carbon Health is best known for its efficient PPD and TB testing services, providing quick access to essential health screenings. Patients value the convenience and professionalism of the staff.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
The experience at Carbon Health in San Mateo is mixed, with some patients praising quick service and professional care, particularly from staff like Kristine the PA. However, many report significant delays and disorganization, often feeling neglected and frustrated by poor communication during their visits.
Consistently praised
Recurring complaints
The bottom line: Carbon Health is noted for its caring staff but struggles with appointment management and billing transparency.
The score, explained
Why 42.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
71% of urgent care centers in the registry score higher.
Scanned August 17, 2026
What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 9:00 AM – 7:00 PM
- Monday9:00 AM – 7:00 PM
- Tuesday9:00 AM – 7:00 PM
- Wednesday9:00 AM – 7:00 PM
- Thursday9:00 AM – 7:00 PM
- Friday9:00 AM – 7:00 PM
- Saturday9:00 AM – 7:00 PM
- Sunday9:00 AM – 7:00 PM
Spot something wrong in this entry?
Questions
About Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall.
Does the clinic accept reservations for appointments?
The clinic does not accept reservations; patients are seen on a walk-in basis.
What are the operating hours of the clinic?
The clinic is open Monday through Sunday from 9:00 AM to 7:00 PM.
What is the clinic known for?
The clinic is known for providing quick and professional urgent care services, with many patients praising the staff's friendliness and efficiency.
Is there parking available at the clinic?
Yes, there is parking available at Hillsdale Mall where the clinic is located.
What special features does the clinic offer?
The clinic offers convenient access to urgent care services, with a focus on patient-centered care and a professional staff.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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