Local AI Registry

Urgent Care Center

Sutter Urgent Care

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

100 S San Mateo Dr 2nd Floor

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50/100
Fair

65 or better is good. 45 to 64 is fair. Under 45 is poor.

Verified August 17, 2026

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Sutter Urgent Care — San Mateo, California
Sutter Urgent Care · 100 S San Mateo Dr 2nd Floor

What AI says about Sutter.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked “best urgent care center in San Mateo”

ChatGPT answered with other businesses. Sutter Urgent Care was not mentioned.

Checked August 17, 2026

Perplexity

No answer

We have no answer from Perplexity to show.

Gemini

Not named

Asked “best urgent care center in San Mateo”

Gemini answered with other businesses. Sutter Urgent Care was not mentioned.

Checked August 17, 2026

Named by 0 of 2 assistants as of August 17, 2026. We have no answer on record from 1 more.

What people keep saying.2

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customers describe Sutter Urgent Care in San Mateo as a facility with a modern and clean environment, where staff generally provide attentive and compassionate care. However, experiences vary significantly, with some patients expressing frustration over long waits and issues with insurance verification. The overall sentiment reflects a mix of positive interactions with certain doctors and negative experiences with billing and service consistency.

Consistently praised

Dr. Chavinson's compassionate care
Quick check-in process
Efficient treatment and diagnosis
Friendly and professional staff
Modern and clean facility

Recurring complaints

Long waits for treatment
Insurance verification problems
Inconsistent care quality
High and unexpected billing
Poor communication from staff

The bottom line: Sutter Urgent Care is noted for its modern facility and some compassionate doctors, but patients frequently report issues with wait times and billing practices.

Sutter Urgent Care — San Mateo, California
Sutter Urgent Care · 100 S San Mateo Dr 2nd Floor

The score, explained

Why 50.3

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 74% of urgent care centers in the registry.

Scanned August 17, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
75
Off-property attestationVolume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
41
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.
0
Reviews & responseThe star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
95
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
68
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
58
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
83

What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology

Standing

Where the entry ranks.

1st

of 3 urgent care centers in San Mateo, ranked by AI Score.

See the San Mateo leaderboard

Sutter Urgent Care — San Mateo, California
Sutter Urgent Care · 100 S San Mateo Dr 2nd Floor

The facts

Address100 S San Mateo Dr 2nd Floor, San Mateo, CA 94401, USA
Hours
Today (Tue) · 8:00 AM – 8:00 PM
  • Monday8:00 AM – 8:00 PM
  • Tuesday8:00 AM – 8:00 PM
  • Wednesday8:00 AM – 8:00 PM
  • Thursday8:00 AM – 8:00 PM
  • Friday8:00 AM – 8:00 PM
  • Saturday8:00 AM – 5:00 PM
  • Sunday8:00 AM – 5:00 PM
Phone(650) 696-4427
Websitesutterhealth.org

Typically busiest — Monday

8a12p4p8p
Map of the area around Sutter Urgent Care
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Sutter Urgent Care.

Does Sutter Urgent Care accept reservations?

The clinic does not accept reservations, operating on a walk-in basis for urgent care needs.

What are the operating hours for Sutter Urgent Care?

The clinic is open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM.

What is Sutter Urgent Care known for?

The clinic is known for its excellent service, dedicated staff, and modern, clean facility, providing high-quality care even during busy times.

Is there parking available at Sutter Urgent Care?

Yes, there is parking available for patients visiting the clinic.

What special features does Sutter Urgent Care offer?

The clinic offers a patient-centered approach with attentive staff who communicate effectively about treatment and care, ensuring a positive experience for visitors.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

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