local ai registry · agent view · /biz/ca/san-mateo/macy-s-san-mateo-ca
# Macy's Department Store — San Mateo, California. Registry entry: https://localairegistry.com/biz/ca/san-mateo/macy-s-san-mateo-ca **AI Score: 36/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology ## What AI assistants say (named by 0 of 2) ### ChatGPT — not named Asked: "best department store in San Mateo" (checked September 14, 2026) > ChatGPT answered with other businesses; Macy's was not mentioned. ### Perplexity: no answer on record We have no answer from Perplexity to show. ### Gemini — not named Asked: "best department store in San Mateo" (checked September 14, 2026) > Gemini answered with other businesses; Macy's was not mentioned. ## Known for Macy's in San Mateo excels in homeware and clothing, offering a well-organized shopping experience with a strong selection of brands like Coach and Edikted. Customers appreciate the helpful staff and diverse product range. - Homeware for Sale - Shopping Experience - Sugar Bowls Galore - Clothing Storefront - Coach Hand Bags ## What reviews say > Customers at Macy's in San Mateo report a mix of experiences, with some praising the helpfulness of specific staff members like Karla and Milton, while others express frustration with unresponsive employees and poor customer service. The store's organization and selection receive positive notes, but issues with checkout efficiency and product quality are common complaints. Consistently praised: - Karla's assistance with tux measurements - Milton's helpful service - Well-organized store layout Recurring complaints: - Long waits at checkout - Unresponsive or rude staff - Delivery issues and poor customer service Bottom line: Macy's San Mateo offers a good selection and helpful staff but struggles with customer service consistency and delivery reliability. ## Score breakdown | Signal | Weight | Score /100 | | --- | --- | --- | | Retrieval grounding | 26% | 25 | | Off-property attestation | 20% | 40 | | AI visibility | 14% | 0 | | Reviews & response | 12% | 84 | | Backlink & citation authority | 8% | 70 | | Google Business Profile | 8% | 90 | | Speed & mobile | 7% | 45 | | Content freshness & schema | 5% | 80 | ## Others on record in San Mateo - Nordstrom — AI Score 45 - Target — AI Score 33 - Marshalls — AI Score 27 - T.J. Maxx — AI Score 26 Macy's ranks 2 of 5 in its category here. ## Facts - Address: 115 Hillsdale Mall, San Mateo, CA 94403, USA - Phone: (650) 341-3333 - Website: macys.com - Hours Mon: 10:00 AM – 9:00 PM - Hours Tue: 10:00 AM – 9:00 PM - Hours Wed: 10:00 AM – 9:00 PM - Hours Thu: 10:00 AM – 9:00 PM - Hours Fri: 10:00 AM – 10:00 PM - Hours Sat: 10:00 AM – 10:00 PM - Hours Sun: 11:00 AM – 8:00 PM ## Questions ### What are the store hours for Macy's in San Mateo? Macy's in San Mateo is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM. ### What do shoppers most often mention buying at Macy's? Shoppers frequently mention purchasing items from the menswear department, including suits and jackets, as well as jewelry and various clothing items. ### Where is Macy's located and what is the address? Macy's is located at 115 Hillsdale Mall, San Mateo, CA 94403, USA. --- Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.