local ai registry · agent view · /biz/ca/san-mateo/marshalls-san-mateo-ca

# Marshalls

Department Store — San Mateo, California. Registry entry: https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca

**AI Score: 27/100** (Poor, verified September 14, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best department store in San Mateo" (checked September 14, 2026)
> ChatGPT answered with other businesses; Marshalls was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best department store in San Mateo" (checked September 14, 2026)
> Gemini answered with other businesses; Marshalls was not mentioned.

## Known for

Marshalls is best known for its unbeatable clearance sales and a diverse selection of women's apparel, including stylish pajama sets and trendy accessories. Shoppers appreciate the variety and quality of finds at great prices.

- Clearance Sales You Can't Miss
- Convenient Retail Store Nearby
- Stylish Women's Pajama Sets

## What reviews say

> Customers report a mixed experience at Marshalls in San Mateo, with some praising the store's organization and variety of merchandise, while others express frustration over aggressive behavior from fellow shoppers and poor customer service. Issues with returns and unhelpful staff contribute to a feeling of discomfort for some visitors.

Consistently praised:
- Better organized than Ross next door
- Great variety of finds
- Fantastic deals on clothes and home decor

Recurring complaints:
- Aggressive behavior from other customers
- Rude customer service and management
- Difficulties with returns and refunds

Bottom line: Marshalls offers a variety of merchandise but struggles with customer service and safety concerns, impacting the overall shopping experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 77 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 81 |
| Content freshness & schema | 5% | 38 |

## Others on record in San Mateo

- Nordstrom — AI Score 45
- Macy's — AI Score 36
- Target — AI Score 33
- T.J. Maxx — AI Score 26

Marshalls ranks 4 of 5 in its category here.

## Facts

- Address: 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA
- Phone: (650) 573-9770
- Website: marshalls.com
- Hours Mon: 9:30 AM – 9:30 PM
- Hours Tue: 9:30 AM – 9:30 PM
- Hours Wed: 9:30 AM – 9:30 PM
- Hours Thu: 9:30 AM – 9:30 PM
- Hours Fri: 9:30 AM – 9:30 PM
- Hours Sat: 9:30 AM – 9:30 PM
- Hours Sun: 9:30 AM – 9:30 PM

## Questions

### What are the shop's hours and which days are they closed?
The shop is open from 9:30 AM to 9:30 PM every day of the week, including weekends.

### What do shoppers most often mention buying at the shop?
Shoppers frequently mention finding fantastic deals on clothes and home decor at the shop.

### Where is the shop located and what is the address?
The shop is located at 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.