Marshalls

Unclaimed
Marshalls, San Mateo, California[Photo 1]
[Photo 2]
[Photo 3]

Department store in San Mateo, CA

4.2 · 676 reviewsOpen until 9:30

Retail chain offering brand-name clothing, accessories, shoes & housewares.

Eligible to offer 20% cashback to customers who shop here.OrbitBack

AI ScoreChatGPT mentions Marshalls and Gemini doesn't.Scored from 8 signals across search and AI.

Add your name so AI can say who owns the business

Unclaimed · Replies to reviews · Add the year you opened so AI can say how long you've been open

Is this you? Claim it

ConfirmedVisitor submittedAI guess

Updated Sep 14, 2026Last activity 1 month ago, a question from weekend_only_on_bridgepointe.

Services

What Marshalls offers, what it costs, and what people come for.

No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]

Team

Who you'll see, and whether their licenses check out.
Add your team so AI can name who works here
Today9:30 AM to 9:30 PM

Busy times

Usually quiet now. Busiest Sat and Sun, 1 to 8 PM.

Reputation

What reviews, press and directories say about Marshalls.

4.2from 676 reviews on Google

Marshalls offers a variety of merchandise but struggles with customer service and safety concerns, impacting the overall shopping experience. Customers report a mixed experience at Marshalls in San Mateo, with some praising the store's organization and variety of merchandise, while others express frustration over aggressive behavior from fellow shoppers and poor customer service. Issues with returns and unhelpful staff contribute to a feeling of discomfort for some visitors.

  • 572%
  • 420%
  • 30%
  • 20%
  • 18%
Would go back92%92% of reviews give the visit 4 or 5 stars.Positive 92%, 4 or 5 stars · Neutral 0%, 3 stars · Negative 8%, 1 or 2 stars
The good
  • Better organized than Ross next door
  • Great variety of finds
  • Fantastic deals on clothes and home decor
The bad
  • Aggressive behavior from other customers
  • Rude customer service and management
  • Difficulties with returns and refunds

Press and awards

Add press AI can read
Add a press story so AI can say who's written about you
Get listed in directories so AI can tell you're real

How AI sees Marshalls

The AI Score is out of 100, read from 8 signals across search and AI.

33out of 100

35 San Mateo avg

What the score is made of

Signal and how much it countsMarshalls

  • Retrieval grounding 26%Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.0
  • Off-property attestation 20%Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.40
  • AI visibility 14%Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.42
  • Reviews & response 12%The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.77
  • Backlink & citation authority 8%Domain authority and editorial quality of the sources that attest to you.68
  • Google Business Profile 8%Required and recommended fields; update cadence. The listing AI pulls from first.90
  • Speed & mobile 7%Core Web Vitals at the 75th percentile, on a real phone.81
  • Content freshness & schema 5%Crawl recency, intent alignment, valid JSON-LD, canonicals.38

Every business is scored the same way, and nobody can pay for a better score.

Marshalls’s full AI report

See exactly what AI says about you, and how to get picked

MarshallsSpeed & mobileGoogle Business ProfileContent freshness & schemaBacklink & citation authorityRetrieval groundingReviews & responseOff-property attestationAI visibility

Marshalls, as AI sees it. Blue signals help Marshalls, and red ones hold it back.

  • The questions people ask Gemini and ChatGPT about department stores in San Mateo, and who they name instead of you
  • What AI gets wrong about you, next to what’s true
  • What to change first so AI names you
Claim free to get the report

Claiming your page is free.

What AI reads

The page ChatGPT, Gemini, Perplexity and Google read about Marshalls. The code version is exactly what their crawlers get.

Local AI Registry · Department stores in San Mateo, CA · Editorial

Marshalls, San Mateo CA: Reviews

Steve Lee

By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.

Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below

In short

Marshalls is a department store in San Mateo, CA. Its AI Score is 33 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks

Key facts

FactValue
TypeDepartment store
Address2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA
HoursMon to Sun 9:30 AM to 9:30 PM
Phone(650) 573-9770
Rating4.2 across 676 reviews on Google
Quietest timeMonday
UpdatedSeptember 14, 2026

All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

GroupFactValueMarkEvidence
Location infoAddress2240 Bridgepointe Pkwy, San Mateo, CA 94404, USAConfirmedGoogle Business Profile
Location infoDescriptionRetail chain offering brand-name clothing, accessories, shoes & housewares.ConfirmedGoogle Business Profile
Location infoHoursMon to Sun 9:30 AM to 9:30 PMConfirmedGoogle Business Profile
Location infoNameMarshallsConfirmedGoogle Business Profile
Location infoPhone(650) 573-9770ConfirmedGoogle Business Profile
HoursMonday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursTuesday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursWednesday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursThursday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursFriday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursSaturday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
HoursSunday9:30 AM to 9:30 PMConfirmedGoogle Business Profile
ServicesServiceAccessories salesAI guess
ServicesServiceClothing salesAI guess
ServicesServiceHousewares salesAI guess
ServicesServiceShoe salesAI guess
LinksWebsitehttps://www.marshalls.com/ConfirmedGoogle Business Profile

Services and prices

Known for

The team

Visiting Marshalls

Address: 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA. Phone: (650) 573-9770. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)

Location info from Google Business Profile

From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."

When to go

Quietest day: Monday. Busiest day: Saturday. From the popular times on its Google listing.

Parking and getting in

Nearby

PlaceTypeDistance
Armadillo Willy's BBQBarbecue restaurant2 min walk
Pizza Hut ExpressPizza restaurant2 min walk
Lazy Dog Restaurant & BarAmerican restaurant2 min walk
Starbucks Coffee CompanyCoffee shop2 min walk
BJ's Restaurant & BrewhouseRestaurant3 min walk
California Fish GrillSeafood restaurant3 min walk

Reputation

4.2 average across 676 reviews: Google 676. (Confirmed, read September 14, 2026.)

Marshalls offers a variety of merchandise but struggles with customer service and safety concerns, impacting the overall shopping experience. (AI guess, from 676 reviews.)

What people like

  • Better organized than Ross next door
  • Great variety of finds
  • Fantastic deals on clothes and home decor

What people do not like

  • Aggressive behavior from other customers
  • Rude customer service and management
  • Difficulties with returns and refunds

Press

Awards

Directories

Questions people ask

how much is a first visit around here

walking in for a first visit, what happens

address for the shop, anyone have it?

Any membership pricing at Marshalls?

budget options in San Mateo, what is decent

What do shoppers most often mention buying at the shop?

best department store in San Mateo

what else is on Bridgepointe around Marshalls?

Busiest day at Marshalls, anyone know?

where does the shop post updates

the good stuff about Marshalls, what is it?

Downsides nobody puts in a five star review?

opening hours at Marshalls in San Mateo, what are they these days?

Marshalls or Nordstrom?

walk ins, or is it booked solid

The AI Score: 33 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Mateo department stores run 26 to 44. Fair starts at 45, good at 65. Marshalls scores 33, below the San Mateo average of 35. The same method scores every business on the registry.

SignalWeightScoreWhat it measuresMarshalls
Retrieval grounding260Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.Poor
Off-property attestation2040Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.Poor
AI visibility1442Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.Poor
Reviews & response1277The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.Good
Backlink & citation authority868Domain authority and editorial quality of the sources that attest to you.Good
Google Business Profile890Required and recommended fields; update cadence. The listing AI pulls from first.Good
Speed & mobile781Core Web Vitals at the 75th percentile, on a real phone.Good
Content freshness & schema538Crawl recency, intent alignment, valid JSON-LD, canonicals.Poor

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business

Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

EntityTypeID on this pageSame asRelationship to Marshalls
MarshallsLocalBusiness#businesshttps://www.marshalls.com/Subject of this page
San Mateo, CaliforniaCity#cityCity Marshalls is in
Local AI RegistryOrganization#publisherhttps://localairegistry.comPublisher of this page
Steve LeePerson#authorhttps://localairegistry.com/team/steve-leeAuthor of this page

Topical map

Where this page sits in the registry. It's one profile among the department stores in San Mateo, linked to the lists and towns around it.

Lists

  • Best department stores in San Mateo: https://localairegistry.com/leaderboards/ca/san-mateo/department-store
  • Best businesses in San Mateo: https://localairegistry.com/leaderboards/ca/san-mateo

Nearby

  • /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
  • /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
  • /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
  • /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
  • /irvine: https://localairegistry.com/leaderboards/ca/irvine
  • /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view

Every list

  • Every leaderboard in California: https://localairegistry.com/leaderboards/ca

References

Show references (2)

Sources cited

  • [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJH3rs4sOej4ARqWiirUOOT8g (accessed Sep 14, 2026)
  • [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 20, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)

The code behind this page

This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.

1. HTTP response headers

Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.

HTTP/2 200
content-type: text/html; charset=utf-8
link: <https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca>; rel="canonical", <https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca.md>; rel="alternate"; type="text/markdown", <https://localairegistry.com/llms.txt>; rel="describedby"

2. Head tags

Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.

<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Marshalls, San Mateo CA: Reviews</title>
<meta name="description" content="Department store in San Mateo, CA. 4.2 on Google from 676 reviews.">
<meta name="robots" content="index, follow">
<link rel="canonical" href="https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca">
<link rel="alternate" type="text/markdown" href="https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca.md">
<meta property="og:title" content="Marshalls, San Mateo CA: Reviews">
<meta property="og:description" content="Department store in San Mateo, CA. 4.2 on Google from 676 reviews.">
<meta property="og:url" content="https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca">
<meta property="og:site_name" content="Local AI Registry">
<meta property="og:type" content="website">
<meta name="twitter:card" content="summary_large_image">
<meta name="geo.position" content="37.5595021;-122.2822065">
<meta name="ICBM" content="37.5595021, -122.2822065">
<meta name="geo.region" content="US-CA">
<meta name="geo.placename" content="San Mateo">

3. Structured data (JSON-LD)

One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.

{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "WebPage",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#webpage",
      "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca",
      "name": "Marshalls, San Mateo CA: Reviews",
      "isPartOf": {
        "@id": "https://localairegistry.com/#website"
      },
      "about": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca"
      },
      "mainEntity": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca"
      },
      "breadcrumb": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#breadcrumb"
      },
      "hasPart": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#locals"
      },
      "primaryImageOfPage": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-1"
      },
      "datePublished": "2026-09-14",
      "dateModified": "2026-10-28",
      "speakable": {
        "@type": "SpeakableSpecification",
        "cssSelector": [
          "#ai-listing-description"
        ]
      },
      "significantLink": [
        "https://localairegistry.com/methodology",
        "https://localairegistry.com/faq",
        "https://localairegistry.com/developers"
      ]
    },
    {
      "@type": "Article",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#article",
      "headline": "Marshalls, San Mateo CA: Reviews",
      "name": "Marshalls, San Mateo CA: Reviews",
      "author": {
        "@id": "https://localairegistry.com/team/steve-lee"
      },
      "publisher": {
        "@id": "https://localairegistry.com/#organization"
      },
      "datePublished": "2026-09-14",
      "dateModified": "2026-10-28",
      "about": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca"
      },
      "image": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-1"
      },
      "isPartOf": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#webpage"
      },
      "mainEntityOfPage": {
        "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#webpage"
      }
    },
    {
      "@type": "Person",
      "@id": "https://localairegistry.com/team/steve-lee",
      "name": "Steve Lee",
      "jobTitle": "Founder and CEO",
      "url": "https://localairegistry.com/team/steve-lee",
      "worksFor": {
        "@id": "https://localairegistry.com/#organization"
      }
    },
    {
      "@type": "Organization",
      "@id": "https://localairegistry.com/#organization",
      "name": "Local AI Registry",
      "alternateName": "LAIR",
      "url": "https://localairegistry.com/",
      "logo": "https://localairegistry.com/images/brand/logo-512.png"
    },
    {
      "@type": "DepartmentStore",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca",
      "name": "Marshalls",
      "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca",
      "description": "Retail chain offering brand-name clothing, accessories, shoes & housewares.",
      "sameAs": [
        "https://www.marshalls.com/",
        "https://www.google.com/maps/place/?q=place_id:ChIJH3rs4sOej4ARqWiirUOOT8g"
      ],
      "image": [
        {
          "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-1"
        },
        {
          "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-2"
        },
        {
          "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-3"
        },
        {
          "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-4"
        },
        {
          "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-5"
        }
      ],
      "hasMap": "https://www.google.com/maps/place/?q=place_id:ChIJH3rs4sOej4ARqWiirUOOT8g",
      "geo": {
        "@type": "GeoCoordinates",
        "latitude": 37.5595021,
        "longitude": -122.2822065
      },
      "aggregateRating": {
        "@type": "AggregateRating",
        "ratingValue": 4.2,
        "reviewCount": 676,
        "bestRating": 5
      },
      "telephone": "(650) 573-9770",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA",
        "addressLocality": "San Mateo",
        "addressRegion": "CA",
        "postalCode": "94404",
        "addressCountry": "US"
      },
      "openingHoursSpecification": [
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Monday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Tuesday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Wednesday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Thursday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Friday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Saturday",
          "opens": "09:30",
          "closes": "21:30"
        },
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": "https://schema.org/Sunday",
          "opens": "09:30",
          "closes": "21:30"
        }
      ],
      "areaServed": {
        "@type": "City",
        "name": "San Mateo"
      },
      "knowsAbout": [
        "Accessories sales",
        "Clothing sales",
        "Housewares sales",
        "Shoe sales"
      ]
    },
    {
      "@type": "ImageObject",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-1",
      "contentUrl": "https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F0.jpg",
      "caption": "Photo 1"
    },
    {
      "@type": "ImageObject",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-2",
      "contentUrl": "https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F1.jpg",
      "caption": "Photo 2"
    },
    {
      "@type": "ImageObject",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-3",
      "contentUrl": "https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F2.jpg",
      "caption": "Photo 3"
    },
    {
      "@type": "ImageObject",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-4",
      "contentUrl": "https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F3.jpg",
      "caption": "Photo 4"
    },
    {
      "@type": "ImageObject",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#photo-5",
      "contentUrl": "https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F4.jpg",
      "caption": "Photo 5"
    },
    {
      "@type": "ItemList",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#locals",
      "name": "Questions people ask",
      "numberOfItems": 15,
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "how much is a first visit around here",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-does-a-department-store-actually-cost-in-san-mateo"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "walking in for a first visit, what happens",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-should-i-know-before-a-first-visit-at-marshalls"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "address for the shop, anyone have it?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/where-is-the-shop-located-and-what-is-the-address"
        },
        {
          "@type": "ListItem",
          "position": 4,
          "name": "Any membership pricing at Marshalls?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/does-marshalls-take-rewards-points-or-membership-pricing"
        },
        {
          "@type": "ListItem",
          "position": 5,
          "name": "budget options in San Mateo, what is decent",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/is-there-anywhere-cheaper-than-marshalls-in-san-mateo-that-is-still-good"
        },
        {
          "@type": "ListItem",
          "position": 6,
          "name": "What do shoppers most often mention buying at the shop?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-do-shoppers-most-often-mention-buying-at-the-shop"
        },
        {
          "@type": "ListItem",
          "position": 7,
          "name": "best department store in San Mateo",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/best-department-store-in-san-mateo"
        },
        {
          "@type": "ListItem",
          "position": 8,
          "name": "what else is on Bridgepointe around Marshalls?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-is-around-marshalls-on-bridgepointe"
        },
        {
          "@type": "ListItem",
          "position": 9,
          "name": "Busiest day at Marshalls, anyone know?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-is-the-quietest-day-to-book-at-marshalls"
        },
        {
          "@type": "ListItem",
          "position": 10,
          "name": "where does the shop post updates",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-has-marshalls-been-posting-lately"
        },
        {
          "@type": "ListItem",
          "position": 11,
          "name": "the good stuff about Marshalls, what is it?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-do-people-actually-like-about-marshalls"
        },
        {
          "@type": "ListItem",
          "position": 12,
          "name": "Downsides nobody puts in a five star review?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/the-reviews-look-glowing-what-are-the-real-complaints"
        },
        {
          "@type": "ListItem",
          "position": 13,
          "name": "opening hours at Marshalls in San Mateo, what are they these days?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed"
        },
        {
          "@type": "ListItem",
          "position": 14,
          "name": "Marshalls or Nordstrom?",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/marshalls-or-target-for-clearance-sales-on-clothing-and-home-decor"
        },
        {
          "@type": "ListItem",
          "position": 15,
          "name": "walk ins, or is it booked solid",
          "url": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/does-marshalls-ever-have-last-minute-openings"
        }
      ]
    },
    {
      "@type": "BreadcrumbList",
      "@id": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca#breadcrumb",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://localairegistry.com/"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "California",
          "item": "https://localairegistry.com/leaderboards/ca"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "San Mateo",
          "item": "https://localairegistry.com/leaderboards/ca/san-mateo"
        },
        {
          "@type": "ListItem",
          "position": 4,
          "name": "Department stores",
          "item": "https://localairegistry.com/leaderboards/ca/san-mateo/department-store"
        },
        {
          "@type": "ListItem",
          "position": 5,
          "name": "Marshalls",
          "item": "https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca"
        }
      ]
    }
  ]
}

4. Markdown copy of this page (marshalls-san-mateo-ca.md)

The article as plain text: the same headings, facts, marks and sources.

# Marshalls, San Mateo CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu18w7dd0j6uyexv3uvm8wh0%2F4.jpg)


## In short

Marshalls is a department store in San Mateo, CA. Its AI Score is 33 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Department store |
| Address | 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA |
| Hours | Mon to Sun 9:30 AM to 9:30 PM |
| Phone | (650) 573-9770 |
| Rating | 4.2 across 676 reviews on Google |
| Quietest time | Monday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA | Confirmed | Google Business Profile |
| Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Location info | Name | Marshalls | Confirmed | Google Business Profile |
| Location info | Phone | (650) 573-9770 | Confirmed | Google Business Profile |
| Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories sales | AI guess |  |
| Services | Service | Clothing sales | AI guess |  |
| Services | Service | Housewares sales | AI guess |  |
| Services | Service | Shoe sales | AI guess |  |
| Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Marshalls

Address: 2240 Bridgepointe Pkwy, San Mateo, CA 94404, USA. Phone: (650) 573-9770. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."


### When to go

Quietest day: Monday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Armadillo Willy's BBQ | Barbecue restaurant | 2 min walk |
| Pizza Hut Express | Pizza restaurant | 2 min walk |
| Lazy Dog Restaurant & Bar | American restaurant | 2 min walk |
| Starbucks Coffee Company | Coffee shop | 2 min walk |
| BJ's Restaurant & Brewhouse | Restaurant | 3 min walk |
| California Fish Grill | Seafood restaurant | 3 min walk |


## Reputation

4.2 average across 676 reviews: Google 676. (Confirmed, read September 14, 2026.)

Marshalls offers a variety of merchandise but struggles with customer service and safety concerns, impacting the overall shopping experience. (AI guess, from 676 reviews.)


### What people like

- Better organized than Ross next door
- Great variety of finds
- Fantastic deals on clothes and home decor


### What people do not like

- Aggressive behavior from other customers
- Rude customer service and management
- Difficulties with returns and refunds


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### how much is a first visit around here


### walking in for a first visit, what happens


### address for the shop, anyone have it?


### Any membership pricing at Marshalls?


### budget options in San Mateo, what is decent


### What do shoppers most often mention buying at the shop?


### best department store in San Mateo


### what else is on Bridgepointe around Marshalls?


### Busiest day at Marshalls, anyone know?


### where does the shop post updates


### the good stuff about Marshalls, what is it?


### Downsides nobody puts in a five star review?


### opening hours at Marshalls in San Mateo, what are they these days?


### Marshalls or Nordstrom?


### walk ins, or is it booked solid


## The AI Score: 33 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Mateo department stores run 26 to 44. Fair starts at 45, good at 65. Marshalls scores 33, below the San Mateo average of 35. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Marshalls |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 42 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 77 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 68 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 38 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Marshalls |
| --- | --- | --- | --- | --- |
| Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page |
| San Mateo, California | City | #city |  | City Marshalls is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the department stores in San Mateo, linked to the lists and towns around it.


### Lists

- Best department stores in San Mateo: https://localairegistry.com/leaderboards/ca/san-mateo/department-store
- Best businesses in San Mateo: https://localairegistry.com/leaderboards/ca/san-mateo


### Nearby

- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJH3rs4sOej4ARqWiirUOOT8g (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 20, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)

The files every page on the registry shares, and how to copy this code for your own site, are here: https://localairegistry.com/developers

References, including locals

Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.

  1. how much is a first visit around here Question by weekend_only_on_bridgepointe, Sep 14, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-does-a-department-store-actually-cost-in-san-mateo
  2. walking in for a first visit, what happens Question by no_rush_on_bridgepointe, Sep 11, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-should-i-know-before-a-first-visit-at-marshalls
  3. address for the shop, anyone have it? Question by march_bride_downtown, Sep 10, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/where-is-the-shop-located-and-what-is-the-address
  4. Any membership pricing at Marshalls? Question by birthday_regular_downtown, Sep 9, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/does-marshalls-take-rewards-points-or-membership-pricing
  5. budget options in San Mateo, what is decent Question by bridgepointe_owl, Sep 7, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/is-there-anywhere-cheaper-than-marshalls-in-san-mateo-that-is-still-good
  6. What do shoppers most often mention buying at the shop? Question by winter_runner_east, Sep 6, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-do-shoppers-most-often-mention-buying-at-the-shop
  7. best department store in San Mateo Question by june_regular_north, Sep 1, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/best-department-store-in-san-mateo
  8. what else is on Bridgepointe around Marshalls? Question by bridgepointe_roan, Aug 28, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-is-around-marshalls-on-bridgepointe
  9. Busiest day at Marshalls, anyone know? Question by bridgepointe_mabel, Aug 19, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-is-the-quietest-day-to-book-at-marshalls
  10. where does the shop post updates Question by undecided_on_bridgepointe, Aug 14, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-has-marshalls-been-posting-lately
  11. the good stuff about Marshalls, what is it? Question by bridgepointe_kit, Aug 10, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-do-people-actually-like-about-marshalls
  12. Downsides nobody puts in a five star review? Question by spontaneous_on_bridgepointe, Aug 5, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/the-reviews-look-glowing-what-are-the-real-complaints
  13. opening hours at Marshalls in San Mateo, what are they these days? Question by reunion_reader_north, Jul 31, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed
  14. Marshalls or Nordstrom? Question by june_reader_south_94404, Jul 24, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/marshalls-or-target-for-clearance-sales-on-clothing-and-home-decor
  15. walk ins, or is it booked solid Question by autumn_local_west, Jul 21, 2026. localairegistry.com/biz/ca/san-mateo/marshalls-san-mateo-ca/q/does-marshalls-ever-have-last-minute-openings

You're free to copy anything on this page, as long as you keep the reference links. How to copy it or link to it

People also look at

AI Score, out of 100
Marshalls676 reviews · you are here
33
Target891 reviews · San Mateo, 0.1 mi
33
T.J. Maxx571 reviews · San Mateo, 1.2 mi
26
Macy's1,736 reviews · San Mateo, 1.8 mi
36
Suggest an edit
Change historyEvery change to every fact, newest first

References

Change history
ConfirmedVisitor submittedAI guess
Show references (2)

This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.

  1. [1]VisitName, address, phone, hours and 2 other detailsGoogle Business Profile.Primary source · Accessed Sep 14, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJH3rs4sOej4ARqWiirUOOT8g
  2. [2]Services4 servicesAI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 20, 2026.AI engine output · Accessed Sep 20, 2026 · https://localairegistry.com/methodology
Get directions