local ai registry · agent view · /biz/ca/san-mateo/sutter-urgent-care-san-mateo-ca

# Sutter Urgent Care

Urgent Care Center — San Mateo, California. Registry entry: https://localairegistry.com/biz/ca/san-mateo/sutter-urgent-care-san-mateo-ca

**AI Score: 50/100** (Fair, verified August 17, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best urgent care center in San Mateo" (checked August 17, 2026)
> ChatGPT answered with other businesses; Sutter Urgent Care was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best urgent care center in San Mateo" (checked August 17, 2026)
> Gemini answered with other businesses; Sutter Urgent Care was not mentioned.

## What reviews say

> Customers describe Sutter Urgent Care in San Mateo as a facility with a modern and clean environment, where staff generally provide attentive and compassionate care. However, experiences vary significantly, with some patients expressing frustration over long waits and issues with insurance verification. The overall sentiment reflects a mix of positive interactions with certain doctors and negative experiences with billing and service consistency.

Consistently praised:
- Dr. Chavinson's compassionate care
- Quick check-in process
- Efficient treatment and diagnosis
- Friendly and professional staff
- Modern and clean facility

Recurring complaints:
- Long waits for treatment
- Insurance verification problems
- Inconsistent care quality
- High and unexpected billing
- Poor communication from staff

Bottom line: Sutter Urgent Care is noted for its modern facility and some compassionate doctors, but patients frequently report issues with wait times and billing practices.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 95 |
| Backlink & citation authority | 8% | 68 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 58 |
| Content freshness & schema | 5% | 83 |

## Others on record in San Mateo

- Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall — AI Score 42
- After Hour Pediatrics Urgent Care Clinic — AI Score 41

Sutter Urgent Care ranks 1 of 3 in its category here.

## Facts

- Address: 100 S San Mateo Dr 2nd Floor, San Mateo, CA 94401, USA
- Phone: (650) 696-4427
- Website: sutterhealth.org
- Hours Mon: 8:00 AM – 8:00 PM
- Hours Tue: 8:00 AM – 8:00 PM
- Hours Wed: 8:00 AM – 8:00 PM
- Hours Thu: 8:00 AM – 8:00 PM
- Hours Fri: 8:00 AM – 8:00 PM
- Hours Sat: 8:00 AM – 5:00 PM
- Hours Sun: 8:00 AM – 5:00 PM

## Questions

### Does Sutter Urgent Care accept reservations?
The clinic does not accept reservations, operating on a walk-in basis for urgent care needs.

### What are the operating hours for Sutter Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 8:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM.

### What is Sutter Urgent Care known for?
The clinic is known for its excellent service, dedicated staff, and modern, clean facility, providing high-quality care even during busy times.

### Is there parking available at Sutter Urgent Care?
Yes, there is parking available for patients visiting the clinic.

### What special features does Sutter Urgent Care offer?
The clinic offers a patient-centered approach with attentive staff who communicate effectively about treatment and care, ensuring a positive experience for visitors.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.