local ai registry · agent view · /biz/ma/boston/massachusetts-general-hospital-cambridge-st-boston-ma

# Massachusetts General Hospital

General Hospital — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/massachusetts-general-hospital-cambridge-st-boston-ma

**AI Score: 61/100** (Fair, verified August 25, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best general hospital in Boston" (checked August 25, 2026)
> Massachusetts General Hospital (MGH) is widely regarded as one of the best general hospitals in Boston.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best general hospital in Boston" (checked August 25, 2026)
> When people talk about the "best" general hospital in Boston, they're usually referring to **Massachusetts General Hospital (MGH)**.

## Known for

Massachusetts General Hospital is best known for its robust patient gateway services and specialized treatment for frozen shoulder, showcasing a commitment to accessible healthcare and effective rehabilitation.

- Patient Gateway Access
- Comprehensive Patient Services
- Frozen Shoulder Treatment
- Exercise Therapy for Frozen Shoulder
- Physical Therapy Techniques

## What reviews say

> Massachusetts General Hospital presents a mixed experience, with some patients praising the competence and kindness of staff, particularly in critical situations, while others report severe delays and communication issues. The hospital's layout and billing practices also draw criticism, contributing to a sense of frustration among visitors.

Consistently praised:
- Competent and kind staff
- Exceptional care in critical situations
- Outstanding service in the Burn Center and Surgical Unit

Recurring complaints:
- Long waits in the emergency room
- Billing department errors
- Difficulty in scheduling appointments

Bottom line: While praised for critical care, MGH faces significant complaints about wait times and billing issues, impacting patient satisfaction.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 68 |
| Backlink & citation authority | 8% | 77 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 62 |
| Content freshness & schema | 5% | — |

## Others on record in Boston

- Massachusetts General Hospital — AI Score 65
- Brigham and Women's Hospital — AI Score 55
- Massachusetts General Hospital — AI Score 54
- Massachusetts General Hospital: Primary Care — AI Score 35

Massachusetts General Hospital ranks 2 of 6 in its category here.

## Facts

- Address: 275 Cambridge St, Boston, MA 02114, USA
- Phone: (617) 726-8707
- Website: massgeneral.org
- Hours Mon: Open 24 hours
- Hours Tue: Open 24 hours
- Hours Wed: Open 24 hours
- Hours Thu: Open 24 hours
- Hours Fri: Open 24 hours
- Hours Sat: Open 24 hours
- Hours Sun: Open 24 hours

## Questions

### What are the hours of operation for Massachusetts General Hospital?
Massachusetts General Hospital is open 24 hours a day, seven days a week.

### Does Massachusetts General Hospital accept reservations for appointments?
The clinic does not accept reservations for appointments.

### What is Massachusetts General Hospital known for?
Massachusetts General Hospital is known for its exceptional medical care and has a reputation for being one of the leading hospitals in the country.

### Is there parking available at Massachusetts General Hospital?
The clinic provides parking facilities for patients and visitors, although specific details about parking availability may vary.

### How can I contact Massachusetts General Hospital?
The clinic can be contacted at (617) 726-8707 or through their website at http://www.massgeneral.org/.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.