local ai registry · agent view · /biz/ma/boston/the-ups-store-commonwealth-ave-boston-ma
# The UPS Store Shipping And Mailing Service — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/the-ups-store-commonwealth-ave-boston-ma **AI Score: 64/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology ## What AI assistants say (named by 1 of 2) ### ChatGPT — not named Asked: "best shipping and mailing service in Boston" (checked August 13, 2026) > ChatGPT answered with other businesses; The UPS Store was not mentioned. ### Gemini — named Asked: "best shipping and mailing service in Boston" (checked August 13, 2026) > For Specialized Needs (Fragile, Large, or Unique Items):** * **The UPS Store / FedEx Office:** (Again, they deserve mention here) * **Why they're great:** Their staff are trained in professional packing. ## What reviews say > The experience at this UPS Store is marred by inconsistent service, with some customers praising individual staff members like Ryan and Amari for their helpfulness, while others report rude and unprofessional behavior from certain employees. The atmosphere can feel chaotic, especially during busy times, and issues with delivery and service reliability are common. Consistently praised: - Ryan's efficient handling of customer orders - Amari's helpfulness in pricing shipping options - Kindness shown to customers in distress Recurring complaints: - Rude and unprofessional staff behavior - Long wait times due to understaffing - Inconsistent service quality Bottom line: This UPS Store is characterized by a mix of helpful staff like Ryan and Amari, but plagued by complaints of poor customer service and delivery issues. ## Score breakdown | Signal | Weight | Score /100 | | --- | --- | --- | | Retrieval grounding | 26% | 75 | | Off-property attestation | 20% | 40 | | AI visibility | 14% | 50 | | Reviews & response | 12% | 79 | | Backlink & citation authority | 8% | 67 | | Google Business Profile | 8% | 90 | | Speed & mobile | 7% | 82 | | Content freshness & schema | 5% | 79 | ## Others on record in Boston - The UPS Store — AI Score 65 - The UPS Store — AI Score 65 - The UPS Store — AI Score 65 - The UPS Store — AI Score 63 The UPS Store ranks 4 of 15 in its category here. ## Facts - Address: 1089 Commonwealth Ave, Boston, MA 02215, USA - Phone: (617) 254-7173 - Website: locations.theupsstore.com - Hours Mon: 9:00 AM – 7:00 PM - Hours Tue: 9:00 AM – 7:00 PM - Hours Wed: 9:00 AM – 7:00 PM - Hours Thu: 9:00 AM – 7:00 PM - Hours Fri: 9:00 AM – 7:00 PM - Hours Sat: 10:00 AM – 6:00 PM - Hours Sun: 11:00 AM – 4:00 PM ## Questions ### What are the operating hours for The UPS Store in Boston? The UPS Store in Boston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. ### Does The UPS Store in Boston accept reservations? The business does not accept reservations. ### What is The UPS Store in Boston known for? The UPS Store is known for its shipping and mailing services, although customer experiences have varied, with some praising the staff's helpfulness while others have reported issues with service. ### Is there parking available at The UPS Store in Boston? Parking can be challenging as the location is currently under construction, but there is emergency parking available in a small alley next to the supermarket. ### Are there any special features at The UPS Store in Boston? The business offers a student storage and delivery program, but customers are advised to confirm delivery windows in writing due to past issues with missed deliveries. --- Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.