local ai registry · agent view · /biz/ma/boston/the-ups-store-tremont-st-boston-ma

# The UPS Store

Shipping And Mailing Service — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma

**AI Score: 65/100** (Strong, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 2)

### ChatGPT — not named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; The UPS Store was not mentioned.

### Gemini — named
Asked: "best shipping and mailing service in Boston" (checked August 13, 2026)
> --- ### Local & Specialized Options: * **The UPS Store / FedEx Office / Local Mail & Shipping Centers:** * These are franchises or independent businesses that offer services from multiple carri

## What reviews say

> Customers describe a mix of efficient service and frustrating experiences at this UPS Store. While many praise the helpfulness of staff like Sayyam and Ron, others report significant issues with customer service and store policies, leading to a sense of inconsistency in the overall experience.

Consistently praised:
- Sayyam's helpfulness with returns
- Ron fixing shipping errors
- Kevin's expert assistance

Recurring complaints:
- Rude staff interactions
- Inconsistent store hours
- Poor handling of package issues

Bottom line: This UPS Store is noted for its helpful staff but suffers from significant customer service complaints and operational inconsistencies.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 50 |
| Reviews & response | 12% | 88 |
| Backlink & citation authority | 8% | 67 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 82 |
| Content freshness & schema | 5% | 79 |

## Others on record in Boston

- The UPS Store — AI Score 65
- The UPS Store — AI Score 65
- The UPS Store — AI Score 64
- The UPS Store — AI Score 63

The UPS Store ranks 1 of 15 in its category here.

## Facts

- Address: 198 Tremont St, Boston, MA 02116, USA
- Phone: (617) 426-3039
- Website: locations.theupsstore.com
- Hours Mon: 9:00 AM – 7:00 PM
- Hours Tue: 9:00 AM – 7:00 PM
- Hours Wed: 9:00 AM – 7:00 PM
- Hours Thu: 9:00 AM – 7:00 PM
- Hours Fri: 9:00 AM – 7:00 PM
- Hours Sat: 10:00 AM – 6:00 PM
- Hours Sun: 11:00 AM – 4:00 PM

## Questions

### What are the operating hours of The UPS Store in Boston?
The UPS Store in Boston operates Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.

### Does The UPS Store in Boston accept reservations?
The business does not accept reservations.

### What is The UPS Store in Boston known for?
The UPS Store in Boston is known for its efficient and friendly service, with staff who go above and beyond to assist customers with their shipping and mailing needs.

### Is there parking available at The UPS Store in Boston?
The business does not provide specific information about parking availability; customers are advised to check local parking options when visiting.

### Are there any special features offered by The UPS Store in Boston?
The UPS Store in Boston offers a range of shipping services, including packing and shipping items, as well as printing and laminating services, all delivered with a high level of customer service.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.