Local AI Registry
Not claimed yetShipping and mailing service · Boston

The UPS Store

The UPS Store, Boston, Massachusetts

4.2 · 207 reviewsOpen until 7

Eligible to offer 20% cashback to customers who shop here.OrbitBack

71AI ScoreNamed in 2 of 2 answersChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026.

ConfirmedVisitorAI guess

Store offering shipping, packaging, printing & other services, plus office supplies.

Owned by no one, yet

Unclaimed · Never replied

Is this you? Claim it

AI checked this page on Aug 13, 2026Last activity 1 month ago, a question from spring_walker_west.

Answers marked AI. Summaries of reviews and the record.

Services

What The UPS offers, what it costs, and what people come for.

Known for

Reviews not read yet, back on Scan Day.

The menu

Services not read yet, back on Scan Day.

No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]

Team

Who you'll see, and whether their licenses check out. We check the license before a new person shows as confirmed.

No one is named here yet. The owner can add who works here.

Today9 AM to 7 PM
ParkingNothing found

Busy times

Not read yet

Reputation

What reviews, press and directories say about The UPS.

4.2from 207 reviews on Google

This UPS Store is noted for its helpful staff but suffers from significant customer service complaints and operational inconsistencies. Customers describe a mix of efficient service and frustrating experiences at this UPS Store. While many praise the helpfulness of staff like Sayyam and Ron, others report significant issues with customer service and store policies, leading to a sense of inconsistency in the overall experience.

  • 592%
  • 40%
  • 30%
  • 20%
  • 18%
Would go back92%92% of reviews give the visit 4 or 5 stars. We assume a good visit means they'd go back.Positive 92%, 4 or 5 stars · Neutral 0%, 3 stars · Negative 8%, 1 or 2 stars
The good
  • Sayyam's helpfulness with returns
  • Ron fixing shipping errors
  • Kevin's expert assistance
The bad
  • Rude staff interactions
  • Inconsistent store hours
  • Poor handling of package issues

Press and awards

Add press AI can read
In the pressNot read yet
Not covered yetNot checked yet
AwardsNot read yet
DirectoryListedMatches their site
2222 directories AI readsNot checked yetNot checked yet

No updates from The UPS yet.

What AI reads

The page ChatGPT, Gemini, Perplexity and Google read about The UPS. The code version is exactly what their crawlers get.

Local AI Registry · Shipping and mailing services in Boston, MA · Editorial

The UPS Store, Boston: a shipping and mailing service in Boston (2026 guide)

Steve Lee

By Steve Lee, founder and CEO of Local AI Registry. Former Google Search executive and former Microsoft executive, with 20+ years in digital.

Fact-checked against 2 sources · Published August 13, 2026 · Updated August 13, 2026 · Machine-readable version below

Owner review: not yet. The UPS Store has not checked this page. Claim to review it

In short

Located at 198 Tremont St in Boston, The UPS Store is a beloved local hub for shipping and mailing services, boasting a commendable rating of 4.2 from over 200 reviews. Customers frequently praise the friendly and efficient staff, highlighting individuals like Sayyam and Ron for their exceptional service and willingness to go the extra mile. Whether it's handling returns or assisting with shipping needs, the team is known for making the process quick and easy, ensuring that each visit is met with warmth and professionalism.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.

Key facts

FactValue
TypeShipping and mailing service
Address198 Tremont St, Boston, MA 02116, USA
HoursMon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM
Phone(617) 426-3039
OwnerNothing found
Rating4.2 across 207 reviews on Google
Known forNothing found
PricesNothing found
Quietest timeNothing found
ParkingNothing found
Last verifiedSeptember 18, 2026, 8:56 PM

All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

GroupFactValueMarkEvidence
Location infoAddress198 Tremont St, Boston, MA 02116, USAConfirmedGoogle Business Profile, checked Aug 13, 2026
Location infoDescriptionStore offering shipping, packaging, printing & other services, plus office supplies.ConfirmedGoogle Business Profile, checked Aug 13, 2026
Location infoHoursMon to Fri 9:00 AM to 7:00 PM · Sat 10:00 AM to 6:00 PM · Sun 11:00 AM to 4:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
Location infoNameThe UPS StoreConfirmedGoogle Business Profile, checked Aug 13, 2026
Location infoPhone(617) 426-3039ConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursMonday9:00 AM to 7:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursTuesday9:00 AM to 7:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursWednesday9:00 AM to 7:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursThursday9:00 AM to 7:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursFriday9:00 AM to 7:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursSaturday10:00 AM to 6:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
HoursSunday11:00 AM to 4:00 PMConfirmedGoogle Business Profile, checked Aug 13, 2026
ServicesServiceOffice suppliesAI guessNothing found
ServicesServicePackagingAI guessNothing found
ServicesServicePrintingAI guessNothing found
ServicesServiceShippingAI guessNothing found
LinksWebsitehttps://locations.theupsstore.com/ma/boston/198-tremont-st?utm_source=Yext&utm_medium=organic&utm_campaign=ListingsConfirmedGoogle Business Profile, checked Aug 13, 2026

Services and prices

These are the 4 services The UPS offers, with the price where we have one and where it came from.

ServicePricePrice markPrice evidenceService mark
Office suppliesNothing foundNothing foundNothing foundAI guess
PackagingNothing foundNothing foundNothing foundAI guess
PrintingNothing foundNothing foundNothing foundAI guess
ShippingNothing foundNothing foundNothing foundAI guess

Known for

Nothing found

The team

Nothing found

Visiting The UPS

Address: 198 Tremont St, Boston, MA 02116, USA. Phone: (617) 426-3039. Hours: Mon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM. (Confirmed, Google Business Profile, checked August 13, 2026 at 2:49 AM.)

Location info from Google Business Profile

Business description, written by The UPS on its Google Business Profile: "Store offering shipping, packaging, printing & other services, plus office supplies."

When to go

Busy times not read yet, back on Scan Day.

Parking and getting in

Nothing found

Nearby

PlaceTypeDistance
bb.q Chicken BoylstonRestaurant1 min walk
Tatte Bakery & Cafe | EmersonCafe1 min walk
Burg & ShawHamburger restaurant1 min walk
El Jefe's Taqueria - Boston CommonRestaurant1 min walk
BoylstonLight rail station1 min walk
Ritz Carlton Boston Common ParkingParking lot1 min walk

Reputation

4.2 average across 207 reviews: Google 25. (Confirmed, read August 13, 2026.)

This UPS Store is noted for its helpful staff but suffers from significant customer service complaints and operational inconsistencies. (AI guess, from 207 reviews.)

What people like

  • Ron fixing shipping errors

What people do not like

  • Rude staff interactions
  • Inconsistent store hours
  • Poor handling of package issues

Press

No press story about The UPS found yet.

Awards

None named yet.

Directories

Directory listings not read yet.

Recent updates from The UPS

The UPS hasn't posted an update here yet.

Questions people ask

discounts for coming back, is that a thing

No answer yet

opening hours at The UPS in Boston, what are they these days?

No answer yet

where does this place post updates

No answer yet

Booking a first visit at The UPS, what happens?

No answer yet

prices round here, anyone got a number

No answer yet

Coffee near this place on Tremont?

No answer yet

reviews all look glowing, what are the real complaints?

No answer yet

Why do people rate The UPS?

No answer yet

people keep recommending The UPS, what for?

No answer yet

do I need to book this place or can I just turn up?

No answer yet

any last minute slots here?

No answer yet

Are there any special features offered by this place in Boston?

No answer yet

anywhere cheaper than The UPS in Boston that is still good?

No answer yet

is there parking at The UPS or is it street only?

No answer yet

best shipping and mailing service in Boston

No answer yet

The UPS or The UPS?

No answer yet

What AI gets wrong about The UPS

We ask ChatGPT and Gemini about The UPS. These are the answers that disagree with the record.

ChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026.

No capture has disagreed with the record yet.

The AI Score: 71 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston shipping and mailing services run 35 to 71. Fair starts at 45, good at 65. The UPS scores 71, above the Boston average of 56. The same method scores every business on the registry.

SignalWeightScoreWhat it measuresThe UPS
Retrieval grounding2675Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.Good
Off-property attestation2040Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.Poor
AI visibility14100Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.Named in 2 of 2 answers that recommended anyone.
Reviews & response1288The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.Good
Backlink & citation authority867Domain authority and editorial quality of the sources that attest to you.Good
Google Business Profile890Required and recommended fields; update cadence. The listing AI pulls from first.Good
Speed & mobile782Core Web Vitals at the 75th percentile, on a real phone.Good
Content freshness & schema579Crawl recency, intent alignment, valid JSON-LD, canonicals.Good

Full method: https://localairegistry.com/methodology

How AI decides what to tell you about a shipping and mailing service

When you ask ChatGPT, Gemini or Google about a local business, the AI doesn't visit it. It reads what's already written about it: the business's website, its Google Business Profile, review sites, news stories and directories like this one. Then it repeats what those sources agree on.

That's why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it isn't, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that names who helped and what they did tells an AI far more than one that says "great place."

How to choose a shipping and mailing service in Massachusetts, with or without AI

A few checks take ten minutes and tell you more than any rating.

  • Check that the hours and phone number match on Google, Yelp and the business's own website. Mismatches are how people end up at a locked door.
  • Read reviews that name a person and what they did. Vague praise is easy to fake.
  • Look for recent reviews and recent posts. A page nobody has touched in a year may not match the business today.
  • Ask for the price before you go, and ask what it includes.
  • Where the work needs a license, ask whose license it is and look it up with Massachusetts.

How to read the marks on this page

  • Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
  • Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
  • AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.

About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

  • Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
  • Industry: medical aesthetics, injectables, med spa operations and marketing.
  • Disclosure: Local AI Registry sells services to business owners, including The UPS if it claims this page. That does not change what this page says. Every fact carries its source.

Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

EntityTypeID on this pageSame asRelationship to The UPS
The UPS StoreLocalBusiness#businesshttps://locations.theupsstore.com/ma/boston/198-tremont-st?utm_source=Yext&utm_medium=organic&utm_campaign=ListingsSubject of this page
Boston, MassachusettsCity#cityNothing foundCity The UPS is in
Local AI RegistryOrganization#publisherhttps://localairegistry.comPublisher of this page
Steve LeePerson#authorhttps://localairegistry.com/teamAuthor of this page

Topical map

Where this page sits in the registry. It's one profile among the shipping and mailing services in Boston, linked to the lists and towns around it.

Lists

  • Best shipping and mailing services in Boston: https://localairegistry.com/leaderboards/ma/boston/shipping-and-mailing-service
  • Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston

Nearby

  • /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
  • /newton: https://localairegistry.com/leaderboards/ma/newton
  • /somerville: https://localairegistry.com/leaderboards/ma/somerville
  • /brookline: https://localairegistry.com/leaderboards/ma/brookline
  • /waltham: https://localairegistry.com/leaderboards/ma/waltham
  • /wellesley: https://localairegistry.com/leaderboards/ma/wellesley

Every list

  • Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma

Frequently asked questions

What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.

What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.

Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.

I own The UPS Store. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.

References

Sources cited

  • [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJHSJ1tXd644kRruso9S1CFvs (accessed Aug 13, 2026)
  • [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)

The code behind this page

This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.

1. HTTP response headers

Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.

HTTP/2 200
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link: <https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma>; rel="canonical", <https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma.md>; rel="alternate"; type="text/markdown", <https://localairegistry.com/llms.txt>; rel="describedby"

2. Head tags

Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.

<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>The UPS Store | Boston, MA · reviews &amp; AI Score · Local AI Registry</title>
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<meta property="og:title" content="The UPS Store — Score 71/100 · Good">
<meta property="og:description" content="Rated 4.2 on Google from 207 reviews. Known for Ron fixing shipping errors in Boston, MA. Named by 2 of 2 AI assistants.">
<meta property="og:url" content="https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma">
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<meta name="ICBM" content="42.35211229999999, -71.0644763">
<meta name="geo.region" content="US-MA">
<meta name="geo.placename" content="Boston">

3. Structured data (JSON-LD)

One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.

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        {
          "@type": "Question",
          "name": "What is AI search optimization for local business?",
          "acceptedAnswer": {
            "@type": "Answer",
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          }
        },
        {
          "@type": "Question",
          "name": "What is Local AI Registry?",
          "acceptedAnswer": {
            "@type": "Answer",
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          }
        },
        {
          "@type": "Question",
          "name": "How does this page help a business get recommended by AI?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next."
          }
        },
        {
          "@type": "Question",
          "name": "Who writes the answers here?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so."
          }
        },
        {
          "@type": "Question",
          "name": "I own The UPS Store. How do I fix something or rank higher?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work."
          }
        }
      ]
    },
    {
      "@type": "ItemList",
      "@id": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma#locals",
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      "numberOfItems": 16,
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "discounts for coming back, is that a thing",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-take-rewards-points-or-membership-pricing"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "opening hours at The UPS in Boston, what are they these days?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-are-the-operating-hours-of-the-ups-store-in-boston"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "where does this place post updates",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-has-the-ups-store-been-posting-lately"
        },
        {
          "@type": "ListItem",
          "position": 4,
          "name": "Booking a first visit at The UPS, what happens?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-should-i-know-before-a-first-visit-at-the-ups-store"
        },
        {
          "@type": "ListItem",
          "position": 5,
          "name": "prices round here, anyone got a number",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-does-a-shipping-and-mailing-service-actually-cost-in-boston"
        },
        {
          "@type": "ListItem",
          "position": 6,
          "name": "Coffee near this place on Tremont?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-is-around-the-ups-store-on-tremont"
        },
        {
          "@type": "ListItem",
          "position": 7,
          "name": "reviews all look glowing, what are the real complaints?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/the-reviews-look-glowing-what-are-the-real-complaints"
        },
        {
          "@type": "ListItem",
          "position": 8,
          "name": "Why do people rate The UPS?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-do-people-actually-like-about-the-ups-store"
        },
        {
          "@type": "ListItem",
          "position": 9,
          "name": "people keep recommending The UPS, what for?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-is-the-ups-store-in-boston-known-for"
        },
        {
          "@type": "ListItem",
          "position": 10,
          "name": "do I need to book this place or can I just turn up?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-in-boston-accept-reservations"
        },
        {
          "@type": "ListItem",
          "position": 11,
          "name": "any last minute slots here?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-ever-have-last-minute-openings"
        },
        {
          "@type": "ListItem",
          "position": 12,
          "name": "Are there any special features offered by this place in Boston?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/are-there-any-special-features-offered-by-the-ups-store-in-boston"
        },
        {
          "@type": "ListItem",
          "position": 13,
          "name": "anywhere cheaper than The UPS in Boston that is still good?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/is-there-anywhere-cheaper-than-the-ups-store-in-boston-that-is-still"
        },
        {
          "@type": "ListItem",
          "position": 14,
          "name": "is there parking at The UPS or is it street only?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/is-there-parking-available-at-the-ups-store-in-boston"
        },
        {
          "@type": "ListItem",
          "position": 15,
          "name": "best shipping and mailing service in Boston",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/best-shipping-and-mailing-service-in-boston"
        },
        {
          "@type": "ListItem",
          "position": 16,
          "name": "The UPS or The UPS?",
          "url": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/the-ups-store-or-the-ups-store-for-shipping-and-mailing-service"
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    },
    {
      "@type": "BreadcrumbList",
      "@id": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma#breadcrumb",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Boston, MA",
          "item": "https://localairegistry.com/leaderboards/ma/boston"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Shipping and mailing services",
          "item": "https://localairegistry.com/leaderboards/ma/boston/shipping-and-mailing-service"
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        {
          "@type": "ListItem",
          "position": 3,
          "name": "The UPS Store",
          "item": "https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma"
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      ]
    }
  ]
}

4. robots.txt

Invites every major AI crawler by name. Many sites block them. We want this page read and cited.

User-Agent: *
Allow: /
Allow: /_next/static/
Allow: /_next/image
Disallow: /api/
Disallow: /_next/data/

User-Agent: GPTBot
Allow: /
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User-Agent: OAI-SearchBot
Allow: /
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User-Agent: ChatGPT-User
Allow: /
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User-Agent: ClaudeBot
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User-Agent: Claude-SearchBot
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User-Agent: Claude-User
Allow: /
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User-Agent: PerplexityBot
Allow: /
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User-Agent: Perplexity-User
Allow: /
Disallow: /api/
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User-Agent: Google-Extended
Allow: /
Disallow: /api/
Disallow: /_next/data/

User-Agent: Applebot-Extended
Allow: /
Disallow: /api/
Disallow: /_next/data/

Sitemap: https://localairegistry.com/sitemap.xml

5. sitemap.xml

Lists this page with the day it last changed, the same day the page says it was updated.

<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9">
  <url>
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    <changefreq>weekly</changefreq>
    <priority>0.8</priority>
  </url>
</urlset>

6. llms.txt

A plain index for language models: what the site is, which pages to read first, and where the markdown copies live.

# Local AI Registry

> The public record of what AI assistants say about local businesses. Every entry checked, scored, and kept current.

Local AI Registry is the editorial, never-sponsored record of what local
businesses are known for, and whether AI assistants actually recommend them.
We score every local business the same way and rank them: website, reviews,
AI visibility, and more. Eight signals, one number from 0 to 100. The heaviest
is whether AI can retrieve you at all.

## Read these first

- [Local AI Registry](https://localairegistry.com): AI assistants now decide which local business to recommend.
- [Methodology](https://localairegistry.com/methodology): Eight signals, one number from 0 to 100.
- [Leaderboards](https://localairegistry.com/leaderboards): Browse AI Score leaderboards by state, city, and category.
- [About](https://localairegistry.com/about): The honest record of who AI recommends.
- [Pricing](https://localairegistry.com/pricing): Four levels of presence, from a free registry entry to being the answer AI gives first in your market.
- [Journal](https://localairegistry.com/journal): How AI assistants decide which local businesses to recommend, and what owners can do about it.

## Business pages

- [Sitemap](https://localairegistry.com/sitemap.xml): Every business page on the registry, with the day each was last updated.
- Every business page has a markdown copy at its own address with `.md` on the end. The copy holds the same facts, marks and sources as the page, in the page's order: the photos with their captions, the team and their licenses, the reviews summary, and the questions locals asked with the replies. The page names it in its head and its HTTP `Link` header.

7. Markdown copy of this page (the-ups-store-tremont-st-boston-ma.md)

The article as plain text: the same headings, facts, marks and sources.

# The UPS Store, Boston: a shipping and mailing service in Boston (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 2 sources. Updated 2026-08-14. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5rmhf02sbyecingwa2twn%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5rmhf02sbyecingwa2twn%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5rmhf02sbyecingwa2twn%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5rmhf02sbyecingwa2twn%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr5rmhf02sbyecingwa2twn%2F4.jpg)


## In short

Located at 198 Tremont St in Boston, The UPS Store is a beloved local hub for shipping and mailing services, boasting a commendable rating of 4.2 from over 200 reviews. Customers frequently praise the friendly and efficient staff, highlighting individuals like Sayyam and Ron for their exceptional service and willingness to go the extra mile. Whether it's handling returns or assisting with shipping needs, the team is known for making the process quick and easy, ensuring that each visit is met with warmth and professionalism.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | Shipping and mailing service |
| Address | 198 Tremont St, Boston, MA 02116, USA |
| Hours | Mon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM |
| Phone | (617) 426-3039 |
| Owner | Nothing found |
| Rating | 4.2 across 207 reviews on Google |
| Known for | Nothing found |
| Prices | Nothing found |
| Quietest time | Nothing found |
| Parking | Nothing found |
| Last verified | September 18, 2026, 8:56 PM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 198 Tremont St, Boston, MA 02116, USA | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Description | Store offering shipping, packaging, printing & other services, plus office supplies. | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Hours | Mon to Fri 9:00 AM to 7:00 PM · Sat 10:00 AM to 6:00 PM · Sun 11:00 AM to 4:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Name | The UPS Store | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Phone | (617) 426-3039 | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Monday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Tuesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Wednesday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Thursday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Friday | 9:00 AM to 7:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Saturday | 10:00 AM to 6:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Sunday | 11:00 AM to 4:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Services | Service | Office supplies | AI guess | Nothing found |
| Services | Service | Packaging | AI guess | Nothing found |
| Services | Service | Printing | AI guess | Nothing found |
| Services | Service | Shipping | AI guess | Nothing found |
| Links | Website | https://locations.theupsstore.com/ma/boston/198-tremont-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Confirmed | Google Business Profile, checked Aug 13, 2026 |


## Services and prices

These are the 4 services The UPS offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Office supplies | Nothing found | Nothing found | Nothing found | AI guess |
| Packaging | Nothing found | Nothing found | Nothing found | AI guess |
| Printing | Nothing found | Nothing found | Nothing found | AI guess |
| Shipping | Nothing found | Nothing found | Nothing found | AI guess |


### Known for

Nothing found


## The team

Nothing found


## Visiting The UPS

Address: 198 Tremont St, Boston, MA 02116, USA. Phone: (617) 426-3039. Hours: Mon to Fri 9 AM to 7 PM · Sat 10 AM to 6 PM · Sun 11 AM to 4 PM. (Confirmed, Google Business Profile, checked August 13, 2026 at 2:49 AM.)


### Location info from Google Business Profile

Business description, written by The UPS on its Google Business Profile: "Store offering shipping, packaging, printing & other services, plus office supplies."


### When to go

Busy times not read yet, back on Scan Day.


### Parking and getting in

Nothing found


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| bb.q Chicken Boylston | Restaurant | 1 min walk |
| Tatte Bakery & Cafe \| Emerson | Cafe | 1 min walk |
| Burg & Shaw | Hamburger restaurant | 1 min walk |
| El Jefe's Taqueria - Boston Common | Restaurant | 1 min walk |
| Boylston | Light rail station | 1 min walk |
| Ritz Carlton Boston Common Parking | Parking lot | 1 min walk |


## Reputation

4.2 average across 207 reviews: Google 25. (Confirmed, read August 13, 2026.)

This UPS Store is noted for its helpful staff but suffers from significant customer service complaints and operational inconsistencies. (AI guess, from 207 reviews.)


### What people like

- Ron fixing shipping errors


### What people do not like

- Rude staff interactions
- Inconsistent store hours
- Poor handling of package issues


### Press

No press story about The UPS found yet.


### Awards

None named yet.


### Directories

Directory listings not read yet.


## Recent updates from The UPS

The UPS hasn't posted an update here yet.


## Questions people ask


### discounts for coming back, is that a thing

No answer yet


### opening hours at The UPS in Boston, what are they these days?

No answer yet


### where does this place post updates

No answer yet


### Booking a first visit at The UPS, what happens?

No answer yet


### prices round here, anyone got a number

No answer yet


### Coffee near this place on Tremont?

No answer yet


### reviews all look glowing, what are the real complaints?

No answer yet


### Why do people rate The UPS?

No answer yet


### people keep recommending The UPS, what for?

No answer yet


### do I need to book this place or can I just turn up?

No answer yet


### any last minute slots here?

No answer yet


### Are there any special features offered by this place in Boston?

No answer yet


### anywhere cheaper than The UPS in Boston that is still good?

No answer yet


### is there parking at The UPS or is it street only?

No answer yet


### best shipping and mailing service in Boston

No answer yet


### The UPS or The UPS?

No answer yet


## What AI gets wrong about The UPS

We ask ChatGPT and Gemini about The UPS. These are the answers that disagree with the record.

ChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026.

No capture has disagreed with the record yet.


## The AI Score: 71 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston shipping and mailing services run 35 to 71. Fair starts at 45, good at 65. The UPS scores 71, above the Boston average of 56. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | The UPS |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 100 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 2 of 2 answers that recommended anyone. |
| Reviews & response | 12 | 88 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 67 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 82 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 79 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about a shipping and mailing service

When you ask ChatGPT, Gemini or Google about a local business, the AI doesn't visit it. It reads what's already written about it: the business's website, its Google Business Profile, review sites, news stories and directories like this one. Then it repeats what those sources agree on.

That's why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it isn't, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that names who helped and what they did tells an AI far more than one that says "great place."


## How to choose a shipping and mailing service in Massachusetts, with or without AI

A few checks take ten minutes and tell you more than any rating.

- Check that the hours and phone number match on Google, Yelp and the business's own website. Mismatches are how people end up at a locked door.
- Read reviews that name a person and what they did. Vague praise is easy to fake.
- Look for recent reviews and recent posts. A page nobody has touched in a year may not match the business today.
- Ask for the price before you go, and ask what it includes.
- Where the work needs a license, ask whose license it is and look it up with Massachusetts.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including The UPS if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to The UPS |
| --- | --- | --- | --- | --- |
| The UPS Store | LocalBusiness | #business | https://locations.theupsstore.com/ma/boston/198-tremont-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Subject of this page |
| Boston, Massachusetts | City | #city | Nothing found | City The UPS is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the shipping and mailing services in Boston, linked to the lists and towns around it.


### Lists

- Best shipping and mailing services in Boston: https://localairegistry.com/leaderboards/ma/boston/shipping-and-mailing-service
- Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston


### Nearby

- /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
- /newton: https://localairegistry.com/leaderboards/ma/newton
- /somerville: https://localairegistry.com/leaderboards/ma/somerville
- /brookline: https://localairegistry.com/leaderboards/ma/brookline
- /waltham: https://localairegistry.com/leaderboards/ma/waltham
- /wellesley: https://localairegistry.com/leaderboards/ma/wellesley


### Every list

- Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own The UPS Store. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJHSJ1tXd644kRruso9S1CFvs (accessed Aug 13, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)

For developers: what makes this page machine-readable

  • One source of truth. The page, the HTML, the JSON-LD and the markdown copy are generated from the same record, so they cannot disagree.
  • People are linked to their credentials, and credentials to the board that issued them (recognizedBy).
  • Answers come first. The page opens with a one-paragraph summary and a key facts table, marked speakable.
  • Wrong AI answers are published as ClaimReview, so engines can see the correction and its source.
  • The FAQ holds the questions this page answers. The questions locals asked are listed as an ItemList, each pointing at its own page, where its replies are the QAPage.
  • robots.txt names the AI crawlers and allows them.
  • A markdown copy sits at the same address with .md, linked from the HTTP headers, the head and llms.txt.
  • No text is hidden from people that crawlers can see. What machines read is what you read.

Checklist

  • Done: Title tag and meta description
  • Done: Canonical URL and breadcrumbs
  • Done: Expert byline, Steve Lee
  • Done: Entity map with sameAs links
  • Done: robots.txt welcomes AI crawlers
  • Done: Key facts answer block
  • Done: 2 cited sources
  • Done: Updated date on the page
  • Missing: Schema: business, team, services
  • Done: Schema: FAQ and article
  • Missing: Corrections to what AI gets wrong
  • Done: Details table, every fact sourced
  • Done: Open Graph and social cards
  • Done: llms.txt and markdown copy
  • Done: Sitemap with lastmod
  • Missing: Owner review of this page
  • Missing: Owner-confirmed prices

Copy this code

Every file above is free to copy for your own business page. Keep the attribution links to Local AI Registry (https://localairegistry.com) in place: they tell AI engines where the method comes from, and they help us keep this free.

  • Method: https://localairegistry.com/methodology
  • Claim a page: https://localairegistry.com/claim/cmsr5rmhf02sbyecingwa2twn

References, including locals

Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.

  1. discounts for coming back, is that a thing Question by spring_walker_west, Sep 14, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-take-rewards-points-or-membership-pricing
  2. opening hours at The UPS in Boston, what are they these days? Question by hopeful_on_tremont_02116, Sep 11, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-are-the-operating-hours-of-the-ups-store-in-boston
  3. where does this place post updates Question by tremont_sam, Sep 10, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-has-the-ups-store-been-posting-lately
  4. Booking a first visit at The UPS, what happens? Question by tremont_sage, Sep 4, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-should-i-know-before-a-first-visit-at-the-ups-store
  5. prices round here, anyone got a number Question by picky_on_tremont, Sep 4, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-does-a-shipping-and-mailing-service-actually-cost-in-boston
  6. Coffee near this place on Tremont? Question by tremont_ray, Sep 4, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-is-around-the-ups-store-on-tremont
  7. reviews all look glowing, what are the real complaints? Question by no_rush_on_tremont, Sep 3, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/the-reviews-look-glowing-what-are-the-real-complaints
  8. Why do people rate The UPS? Question by second_opinion_on_tremont, Sep 1, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-do-people-actually-like-about-the-ups-store
  9. people keep recommending The UPS, what for? Question by march_runner_east, Aug 28, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/what-is-the-ups-store-in-boston-known-for
  10. do I need to book this place or can I just turn up? Question by tremont_bram, Aug 21, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-in-boston-accept-reservations
  11. any last minute slots here? Question by wedding_lurker_downtown, Aug 20, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/does-the-ups-store-ever-have-last-minute-openings
  12. Are there any special features offered by this place in Boston? Question by first_timer_on_tremont, Aug 19, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/are-there-any-special-features-offered-by-the-ups-store-in-boston
  13. anywhere cheaper than The UPS in Boston that is still good? Question by tremont_wren, Aug 14, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/is-there-anywhere-cheaper-than-the-ups-store-in-boston-that-is-still
  14. is there parking at The UPS or is it street only? Question by quiet_on_tremont, Aug 7, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/is-there-parking-available-at-the-ups-store-in-boston
  15. best shipping and mailing service in Boston Question by reading_reviews_on_tremont, Aug 5, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/best-shipping-and-mailing-service-in-boston
  16. The UPS or The UPS? Question by tremont_zadie, Jul 31, 2026. localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma/q/the-ups-store-or-the-ups-store-for-shipping-and-mailing-service
Use this page freely

Copy the code, the facts or the reviews. Keep the reference links so readers can check the source. Businesses can post a line like this on their own site:

<p>Read what our neighbors say about us on
<a href="https://localairegistry.com/biz/ma/boston/the-ups-store-tremont-st-boston-ma">Local AI Registry</a>.</p>

Or a blog post: “Learn about our customers' experiences, verified by neighbors, on our Local AI Registry page.”

References

Change history
ConfirmedVisitor submittedAI guess

This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.

  1. [1]VisitName, address, phone, hours, website and descriptionGoogle Business Profile.Primary source · Accessed Aug 13, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJHSJ1tXd644kRruso9S1CFvs · No archived copy yet
  2. [2]ServicesOffice supplies, Packaging, Printing and ShippingAI engine output: ChatGPT and Gemini, read by Local AI Registry on Aug 13, 2026.AI engine output · Accessed Sep 18, 2026 · https://localairegistry.com/methodology · No archived copy yet