Shipping And Mailing Service
The UPS Store
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of shipping and mailing services in Boston score 41–64.
Verified August 13, 2026
What AI says about The.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best shipping and mailing service in Boston”
ChatGPT answered with other businesses. The UPS Store was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best shipping and mailing service in Boston”
Gemini answered with other businesses. The UPS Store was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a mix of experiences at this UPS Store, with some praising the helpfulness of staff like Amari A and Kevin, while others report significant frustrations with service issues and package handling. The atmosphere varies, with some noting a clean environment and efficient service, while others felt ignored or dismissed.
Consistently praised
Recurring complaints
The bottom line: This UPS Store features helpful staff like Amari A but struggles with reliability and customer service consistency.
The score, explained
Why 48.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 57% of shipping and mailing services in Boston.
Scanned August 13, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 9:00 AM – 7:00 PM
- Monday9:00 AM – 7:00 PM
- Tuesday9:00 AM – 7:00 PM
- Wednesday9:00 AM – 7:00 PM
- Thursday9:00 AM – 7:00 PM
- Friday9:00 AM – 7:00 PM
- Saturday10:00 AM – 6:00 PM
- Sunday11:00 AM – 4:00 PM
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Questions
About The UPS Store.
What are the operating hours of The UPS Store in Boston?
The UPS Store in Boston is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does The UPS Store in Boston accept reservations?
The business does not accept reservations.
What is The UPS Store in Boston known for?
The business is known for its helpful and friendly staff, providing efficient service for shipping and mailing needs.
Is there parking available at The UPS Store in Boston?
The business does not provide specific information about parking availability; customers are encouraged to check local options.
Does The UPS Store in Boston offer any special features?
The business offers a variety of shipping and mailing services, including assistance with package returns and custom packaging solutions.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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