local ai registry · agent view · /biz/ma/boston/tufts-medical-center-ophthalmology-new-england-eye-center-boston-boston-ma

# Tufts Medical Center Ophthalmology + New England Eye Center – Boston

Medical Clinic — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/tufts-medical-center-ophthalmology-new-england-eye-center-boston-boston-ma

**AI Score: 25/100** (Needs attention, verified July 10, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 3)

### ChatGPT — not named
Asked: "best medical clinic in Boston" (checked July 10, 2026)
> ChatGPT answered with other businesses; Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.

### Perplexity — not named
Asked: "best medical clinic in Boston" (checked July 10, 2026)
> Perplexity answered with other businesses; Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.

### Gemini — not named
Asked: "best medical clinic in Boston" (checked July 10, 2026)
> Gemini answered with other businesses; Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.

## Known for

Tufts Medical Center Ophthalmology is best known for its expertise in diagnosing eye conditions, particularly through symptom assessment. However, patients frequently report significant challenges with appointment scheduling and communication.

- Checking Symptoms for Eye Conditions

## What reviews say

> Reviewers express frustration with the scheduling and customer service at Tufts Medical Center Ophthalmology. Many report difficulties in getting appointments and returning calls, with some praising specific doctors like Dr. Wu and Dr. Hamrah for their expertise. However, the overall experience is marred by complaints about unprofessional staff interactions and long wait times.

Consistently praised:
- Dr. Helen Wu's corrective eye surgery (Visian ICL)
- Dr. Hamrah's overall health impact
- Dr. Baumal's thorough and caring approach

Recurring complaints:
- Poor scheduling and unresponsive staff
- Rude receptionists
- Long wait times for appointments

Bottom line: While some doctors receive high praise, the clinic struggles significantly with scheduling and customer service issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 52 |
| Backlink & citation authority | 8% | 64 |
| Google Business Profile | 8% | 79 |
| Speed & mobile | 7% | 41 |
| Content freshness & schema | 5% | 63 |

## Others on record in Boston

- One Medical Primary Care Clinic - South End - Harrison Ave — AI Score 58
- One Medical Primary Care Clinic - Copley Square — AI Score 58
- One Medical Primary Care Clinic - 50 Staniford — AI Score 54
- One Medical Primary Care Clinic - FiDi 53 State — AI Score 40

Tufts Medical Center Ophthalmology + New England Eye Center – Boston ranks 5 of 5 in its category here.

## Facts

- Address: 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA
- Phone: (617) 636-4600
- Website: tuftsmedicine.org
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for Tufts Medical Center Ophthalmology + New England Eye Center?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Tufts Medical Center Ophthalmology + New England Eye Center accept reservations?
No, the clinic does not accept reservations for appointments.

### What is the address of Tufts Medical Center Ophthalmology + New England Eye Center?
The clinic is located at 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA.

### Is parking available at Tufts Medical Center Ophthalmology + New England Eye Center?
Information regarding parking availability is not specified; it is advisable to check the clinic's website or contact them directly for details.

### What is Tufts Medical Center Ophthalmology + New England Eye Center known for?
The clinic is known for its specialized eye care services, including corrective eye surgeries, though there have been mixed reviews regarding their scheduling and customer service.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.