Medical Clinic
Tufts Medical Center Ophthalmology + New England Eye Center – Boston
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of medical clinics in the registry score 27–51.
Verified July 10, 2026
What AI says about Tufts.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best medical clinic in Boston”
ChatGPT answered with other businesses. Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.
Checked July 10, 2026
Perplexity
Not named
Asked “best medical clinic in Boston”
Perplexity answered with other businesses. Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.
Checked July 10, 2026
Gemini
Not named
Asked “best medical clinic in Boston”
Gemini answered with other businesses. Tufts Medical Center Ophthalmology + New England Eye Center – Boston was not mentioned.
Checked July 10, 2026
Named by 0 of 3 assistants as of July 10, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Tufts Medical Center Ophthalmology is best known for its expertise in diagnosing eye conditions, particularly through symptom assessment. However, patients frequently report significant challenges with appointment scheduling and communication.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Reviewers express frustration with the scheduling and customer service at Tufts Medical Center Ophthalmology. Many report difficulties in getting appointments and returning calls, with some praising specific doctors like Dr. Wu and Dr. Hamrah for their expertise. However, the overall experience is marred by complaints about unprofessional staff interactions and long wait times.
Consistently praised
Recurring complaints
The bottom line: While some doctors receive high praise, the clinic struggles significantly with scheduling and customer service issues.
The score, explained
Why 25.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
83% of medical clinics in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 10, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 8:00 AM – 5:00 PM
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Spot something wrong in this entry?
Questions
About Tufts Medical Center Ophthalmology + New England Eye Center – Boston.
What are the operating hours for Tufts Medical Center Ophthalmology + New England Eye Center?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Tufts Medical Center Ophthalmology + New England Eye Center accept reservations?
No, the clinic does not accept reservations for appointments.
What is the address of Tufts Medical Center Ophthalmology + New England Eye Center?
The clinic is located at 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA.
Is parking available at Tufts Medical Center Ophthalmology + New England Eye Center?
Information regarding parking availability is not specified; it is advisable to check the clinic's website or contact them directly for details.
What is Tufts Medical Center Ophthalmology + New England Eye Center known for?
The clinic is known for its specialized eye care services, including corrective eye surgeries, though there have been mixed reviews regarding their scheduling and customer service.
For business owners
Is this your entry? Here’s what registering gets you.
Registering is free and takes about thirty seconds. No card. We verify by phone.
What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
Book a call and walk your fix list through with someone who moves these numbers for a living. No obligation.
Every local business has an entry.
Look up another business