local ai registry · agent view · /biz/ma/boston/united-states-postal-service-charles-st-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-charles-st-boston-ma

**AI Score: 38/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its exceptional tracking services, efficient zip code lookup, and friendly customer support, making mailing and shipping a breeze.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Easy Appointment for Passport Services
- Locate Mailboxes Near You

## What reviews say

> Customers describe a mix of experiences at this Boston USPS location, with some praising the helpfulness of staff like Brenda and others reporting issues with service and hours. While many appreciate the efficient handling of packages, others express frustration over inconsistent opening times and unresponsive customer service.

Consistently praised:
- Brenda's helpfulness
- Efficient package handling
- Old-fashioned neighborhood feel

Recurring complaints:
- Inconsistent opening hours
- Unresponsive customer service
- Rude staff experiences

Bottom line: This USPS location is noted for its helpful staff but struggles with consistent service and hours.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 18 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 43

United States Postal Service ranks 6 of 8 in its category here.

## Facts

- Address: 136 Charles St, Boston, MA 02114, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 5:30 PM
- Hours Tue: 8:00 AM – 5:30 PM
- Hours Wed: 8:00 AM – 5:30 PM
- Hours Thu: 8:00 AM – 5:30 PM
- Hours Fri: 8:00 AM – 5:30 PM
- Hours Sat: 8:00 AM – 12:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Boston?
The business operates Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sunday.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 136 Charles St, Boston, MA 02114, USA.

### Is there parking available at the United States Postal Service in Boston?
The business does not provide specific information about parking availability, so customers may need to check local options nearby.

### What special features does the United States Postal Service in Boston offer?
The business is known for its helpful staff, who assist customers with mailing processes and provide supplies like tape and scissors, enhancing the overall customer experience.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.