Post Office
United States Postal Service
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–46.
Verified August 13, 2026
What AI says about United.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best post office in Boston”
ChatGPT answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best post office in Boston”
Gemini answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
The United States Postal Service in Boston is best known for its exceptional tracking services, efficient zip code lookup, and friendly customer support, making mailing and shipping a breeze.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a mix of experiences at this Boston USPS location, with some praising the helpfulness of staff like Brenda and others reporting issues with service and hours. While many appreciate the efficient handling of packages, others express frustration over inconsistent opening times and unresponsive customer service.
Consistently praised
Recurring complaints
The bottom line: This USPS location is noted for its helpful staff but struggles with consistent service and hours.
The score, explained
Why 38.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
63% of post offices in Boston outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned August 13, 2026
What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 8:00 AM – 5:30 PM
- Monday8:00 AM – 5:30 PM
- Tuesday8:00 AM – 5:30 PM
- Wednesday8:00 AM – 5:30 PM
- Thursday8:00 AM – 5:30 PM
- Friday8:00 AM – 5:30 PM
- Saturday8:00 AM – 12:00 PM
- SundayClosed
Typically busiest — Wednesday
Spot something wrong in this entry?
Questions
About United States Postal Service.
What are the operating hours of the United States Postal Service in Boston?
The business operates Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sunday.
Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.
What is the address of the United States Postal Service in Boston?
The business is located at 136 Charles St, Boston, MA 02114, USA.
Is there parking available at the United States Postal Service in Boston?
The business does not provide specific information about parking availability, so customers may need to check local options nearby.
What special features does the United States Postal Service in Boston offer?
The business is known for its helpful staff, who assist customers with mailing processes and provide supplies like tape and scissors, enhancing the overall customer experience.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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