bad experiences at United States Postal, anyone?
Rude and unhelpful staff members. Long waits and slow service. Inaccurate information about services offered.
31 MILK ST LBBY · BOSTON
Post Office in Boston, Massachusetts
31 Milk St LBBY, Boston, MA 02109, USA · (800) 275-8777 · Mon-Fri 7:30am to 6pm
Of the post offices in Boston on the registry, United States Postal Service ranks first. United States Postal Service is second of 8.
Located at 31 Milk St in Boston, the United States Postal Service offers a blend of friendly service and a historic atmosphere. With a rating of 3 out of 5, customers have shared mixed experiences, highlighting both the efficiency of some staff members and the challenges posed by others.
While many appreciate the quick service and professionalism, others have encountered issues with pricing and customer support. Despite these inconsistencies, the location remains a reliable option for shipping needs, especially during the busy holiday season, where the staff strives to assist with various postal services.
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Rude and unhelpful staff members. Long waits and slow service. Inaccurate information about services offered.
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Albert's assistance with passport services. Reliable package shipping with accurate tracking. Friendly interactions with some staff members. That is the pattern across 25 reviews.
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The most recent post on this business’s Google listing is from July 10, 2026. We hold 10 posts from it, read on August 13, 2026.
United States Postal holds an AI Score of 51. United States Postal holds 61. On Google they rate 3.0 and 2.8. Those are the figures the registry holds for both.
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The business does not provide specific information about parking availability; customers may need to check local parking options.
The business operates Monday through Friday from 7:30 AM to 6:00 PM, and is closed on Saturdays and Sundays.
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These 10 searches carry the market: usps tracking, usps, nearest post office to me, post office near me, fedex office, usps informed delivery, usps app, address change united…
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United States Postal leads the Boston post office leaderboard with an AI Score of 61, followed by United States Postal (51), United States Postal (49) and United States Postal…
Asked Perplexity on August 14, 2026; it named United States Postal.
The business does not accept reservations.
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The business is known for its friendly and professional service, although some customers have reported inconsistencies in service quality.
The business is located at 31 Milk St LBBY, Boston, MA 02109, USA.
No. The listing shows United States Postal closed on Saturday and Sunday. It opens Monday, Tuesday, Wednesday, Thursday and Friday.
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The permanent question and answer record for United States Postal Service. Neighbors ask under pseudonyms, Registry AI answers from the Record, and every answer shows its sources. The mod posts once a week. Everything else here is a person. The owner hasn’t claimed this community yet.
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